Rainbow Six Siege Dev Tracker

Hello @Alexi-_ thank you for your post and sorry to hear of your temporary ban.

This crashing issue is still being investigated and in order to try and fix this issue our QA team would like to know the following >

• Platform that you play on
• Match ID
• Do you have any videos of the issues showing what happened before the crash? Or are you able to explain what you did in game?

Once you can let us know these details, we will pass this on to our QA team for further investigation, thank you.

Heya @CasaBusi, welcome to the forums!

In this case you may need to run through Article 5 once more, but before you do, please complete all of our basic troubleshooting steps, listed here.

Then, please provide us with a recording that shows both you completing Article 5, and that the skin's not available for you. To do that, please upload the video to Yo...

@wise_kserkso We're always glad to help! Please don't hesitate to reach out again if you run into any roadblocks!

@HadesCorner Thanks! We'll update your ticket as soon as we have any further steps/information for you!

Ah I see. Well I hope the feedback is considered in future @Terriq and that you are able to enjoy the game on other servers without the use of a VPN in future.

Hey @GnW_D3M0

I'm sorry to hear those haven't unlocked for you. This doesn't seem to be raised as an issue yet from others so I have created the support case for you, so you should see that if you visit your cases section on the support site, but when someone gets back to you through there, you will get an email to notify you.

Hey @wise_kserkso

I believe it should be these operators on each side. If it hasn't unlocked yet, I can only suggest going through them again in case you missed one or it hasn't counted for some reason.

Attackers:
ASH
THERMITE
MONTAGNE
TWITCH
BLITZ
IQ
SLEDGE
THATCHER
FUZE
GLAZ

Defenders:
CASTLE
PULSE
ROOK
...

Thanks for the images @Terriq. If you haven't already, the only thing we can suggest at this time would be to go through the connectivity troubleshooting found above to make sure you have done everything you can on your side too.

Hey,

As @LordLabeeb mentioned, it's not currently supported for triple monitor but we have passed on the feedback and requests that we see about this, so hopefully it will be something the dev team consider adding in future.

Hey @ZYZZ_955

We're unable to promote the use of VPN's as they can be used to gain advantage in some situations. You would also have to consider anti cheat system (BattlEye), so you may want to ask their support: (https://www.battleye.com/contact/) about that if it would be picked up.

Hey @Slim_Fafane

If you still need assistance, please can you reach out via one of the following options so we can look into this for you:

Live Chat (when available)

...

Hey @DevHellcat

If you still need assistance, we'll need to speak to you through a support ticket to look into this. You can contact us directly on the links below: 

Live Chat (when available)

...

Hey @n0rie9a

Newer versions of Ubisoft Connect are no longer supporting Windows 7. This is following the announcement that Microsoft too will no longer be supporting the OS officially.

There are no plans to reinstate Windows 7 support for Ubisoft Connect going forward. I apologise for the disappointment or inconvenience caused by this announcement.

Your games will remain accessible on your Ubisoft account and as a workaround, players should be able to install an older version of Ubisoft Connect to use on their Windows 7 PCs.

- Go to Ubisoft Game...

Hey @Pharohe

If we can see that disconnections were happening due to confirmed server degradation, we may be able to replace the boosters for you. Please reach out through a support ticket or live chat so...

Hey @ItBeMeSometimes

I'm sorry to hear you had a temporary ban. Part of the reason we are unable to look into temporary bans, is due to the amount of time it would take the team who can look into bans to do so and get a reply back from them, it would have likely already expired.

Hey @KalenTheMango

Thanks for sharing what has worked for you. If anyone else finds the fix above works for them too, please let us know.

Hey @UnDed_Desperado

I'm sorry to hear your game isn't launching. Please could you try uninstall the game and Ubisoft Connect, then create a new Windows Admin account on your computer. Once you have done this, log in on that new account and reinstall Ubisoft Connect and the game. If you can try installing them on a different drive to before, please also try doing this. 

Could you post an image of the exact error message if you still have the issue after this?

Hello @ill-Deet,

Thank you for sharing your suggestion!

Although I cannot promise changes will be made, all feedback is incredibly helpful as we continue working hard to improve the overall quality of our games. I'll gladly pass it along to the team.

If you have any additional questions, please let us know.

Hello @Hades9288,

Thank you for sharing your input!

Hello @ASAP_HELLCAT,

Thanks for reaching out and I'm sorry to hear that your skin is missing.

As this seems to be something that requires checking your account and your claimed inventory, feel free to create a ...