Ubi-Baron

Hi jung,

It is different than just launching it from an Admin account, yes.

It gives the program admin rights, which allows it to bypass certain restrictions that might be in place based on settings on your PC. For trusted programs this is very low risk.

Hi Ovar.,

Thank you for contacting us, we're sorry to hear that's been your experience.

Just to confirm, is this for pro events such as The Invitational? Does it still track your watch time, but not give you the reward?

One thing we always advise, before an event, if ensuring that drops are still activated via the site here.

Hi JungTonight,

Thank you for reporting that to us, we're sorry to hear this has been occurring for you.

Please try launching Uplay, the game, and Steam if you are using it, as Administration via the steps here.

We would also advise that you try from a different Windows account on your PC, you can set one up via the steps here.

Greetings!

Unfortunately we're only able to assist in English through the forums here.

If you can provide a translation of this message we can take a look into that for you, or alternatively you may receive assistance from another player or speak with our language specific support through the site here

Thank you

Hi EllieS_06,

Thank you for contacting us.

We're sorry to hear that you didn't receive your R6 Credits. There can be a delay with In-Game purchases not being received, but these will usually arrive within 24 hours.

If the R6 Credits have not been received after this point, then to help us look into this, please speak with the Support team through one of the channels below:

• Ubisoft Support Twitter
• ...

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Hi Vrsii,

It's unfortunate that this occurred for you.

The abandonment penalties are automatic and so do not take into account context around the reason that you left the game. This is the reason that you will have received a abandonment penalty.

As mentioned in the thread here, glad to hear that.

If you run into this issue again now, please let us know.

Thanks for clarifying that for us, I'll certainly pass that on to the team.

Thank you for reporting this to us, SirHarryPierce.

Just for some clarification on this issue, was this an NPCs settlement or your own that this occurred at? If an NPC, I assume they were just creating the ships over and over without assigning them anywhere?

Hi Kounoupidi13,

Thank you for the report.

Just to confirm, have you tried this since the TU9 Update yesterday? We were aware of this issue occurring, but it was planned to be addressed in the last update.

If this is still occurring after the update, then we will let the development team know it's still occurring.

Hey guys,

Thank you for the added reports.

The team have been able to confirm the issue on our side.

Hey guys,

Thank you for reporting this to us, we have indeed had reports of this from other users.

Just to confirm, were you all in a Co-Op session with a partner when this occurred for you?

Thank you for the added report, CycloneDyrone

As mentioned, this is being looked into by the team at the moment.

Excellent, thank you for the added details and the videos/screenshots.

We'll pass those on to the team to be looked into.

Hi guys,

Thank you for reporting this and providing the screenshots.

We are aware of this issue with the SHD Cache occurring for some players, and the team are currently looking into this.

Hi Shiruberio,

Thank you for taking the time to report these to us.

We are aware of the issues with speaking with this vendor, and that SHD cache being inaccessible. These issues are being looked into by the team at the moment.

Thank you for the report, guys.

We've passed this on to the team to be looked into. Could you also provide us with some screenshots/video showing you unable to access the door?

Hi guys,

Thank you for contacting us.

Just to confirm, do you have Warlords of New York or are you still playing in DC?

I can certainly appreciate the frustration that this is causing at the moment.

The team are working to get this issue resolved as soon as possible.

Thanks for reporting this to us.

I can see that you've posted on our other forum here, and this has been passed on to the team.

Thank you again for the report!