Ubi-Froggard

Ubi-Froggard



31 Jan

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Just trying to understand if this is the same issue we have already reported previously. Do you see the newspaper saying there is "still no market"?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Ti_Wiwi971

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

This should be resolved in a future update but we'll share confirmation when we receive patch notes saying it is. Thanks for your reports and images 🙂

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @IIAc3sII

I can see we have reported the issues with it already and the dev team are looking into a fix for a future update.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I see there was an issue with this reported to the dev team previously that should have been resolved already but I'll let them know that this is happening now.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @SeniorPepper635

Please can you provide a screenshot showing the data unavailable using current filters message?

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    Ubi-Froggard on Support Forums - Thread - Direct

It was supposed to be done before then @SenorTaxMan, yes but I've seen varying reports from people who have done it after.

Please reach out on the links posted above and detail everything you are missing and provide both of your account details.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

We've seen some mentions that just queuing for a ranked or unranked game allowed them to then send invites after, so please give that a try too in the meantime.

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    Ubi-Froggard on Support Forums - Thread - Direct

Glad to hear that @jfharper and thanks for confirming 🙂


26 Jan

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Metallo75

What was the free weekly item? If it's something you can only have 1 of, it's not a bug and is intended to not allow you to have it again.


24 Jan

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I can only apologise for the delay it's taking @iamMSMITH. All tickets are still experiencing a delay at this time.

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Hey @HitOrMi55-_

No, you wouldn't get a ban for player reports alone.

Does the email you received say it's for cheating? Cheating would usually be a permanent ban.

Also, this is posted in the Rainbow 6 Extraction forums but I assume this is for Siege?

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Hey @OhhhBritania

I'm sorry to hear you are having an issue with the game crashing on startup. Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we ...

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Hey @IMMA_PILOT_WHEE

If you have already tried the general troubleshooting steps already, we would need to look into your system files (DX Diag and MSInfo) to get a better look at what could be the cause.

To send us the ...

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20 Jan

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @inkihh

Thanks for highlighting this. I can see how that could cause some unfortunate circumstances for player B. I'll let the dev team know so they can check that and see if they can make it how you would expect it to behave in future updates.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Overfl0w84

I've just looked into this issue and tried giving it a bump with the dev team as we haven't had any updates on it either.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @sametozcan6

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Mr-Bridges

I moved your comment to it's own thread as it wasn't related to the same issue you commented on. Please can you provide a screenshot of what is showing incorrectly and we'll compare it with what we can see on your account.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

So you haven't unlocked the Dark Zone, is that right?

I see Senait Ezera in a different location in this video to where you are checking in the image.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I see we had a report of this years ago, but were unable to reproduce the issue ourselves. The dev team asked us to find out from the player if they don't have the crafting material "The Tally" but they never got back to us to confirm if they did or not.