Ubi-Froggard

@HERMITech We've only started seeing reports of it happening a lot lately since December it looks like.

Hey @sygnus21

No worries and I'm sorry you've felt like you giving up with the game was for you.

We do see a lot of crash reports and the dev team are aware of some causes and looking into them so hopefully a future update will help with what was causing yours too if you do reinstall it one day, and that you can enjoy the game properly.

Ah I see, my apologies for misunderstanding from the original post.

I'll report this info to the dev team to look into and see if this is intended for some reason.

Hey @chacachaca13

It may have actually been required if you had 4 characters active already, but we can try to recover the character for you if you want.

Please can you reach out on one of the options below so we can forward the case to the game team to assist with.

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Hey @BobDerBieber

Thanks for updating the thread to let us know you already resolved it and what you had to do. Glad you're able to get on with the rest of the game now and hope you continue to enjoy it with your friend.

Hey @Demonic-Knight

We don't have a date or confirmation it has been fixed yet but we can see the dev team are actively looking at this bug and aware of how critical of an issue it is.

@Th3-Shadow Please do also try the suggestion posted above and let us know if it helped.

We're not able to manually issue the comm @bward141989 and we haven't heard from them yet when it will be fixed. Sometimes we get this info in advance of a patch and can let players know, but sometimes we only find out once the patch notes are handed to us just before a patch when we post them to the forums.

Thanks for the extra info and the image @Gabriel-Knight. I've let the dev team know so they can try reproducing this and see the issue too.

Thanks @echolecter, I have seen this since I replied to this thread originally and found it to be a known issue already.

Hey @AlpineBrisket

Could you provide a screenshot from your friend showing their gear setup in case this has anything to do with it, or ask them to record a clip showing it and showing you shooting the barrel next to them in the same video?

Hey @X99XOutLawX99X

Please can you explain what you did before this started happening for you and when it started happening?

Did you change your game language at any point?

Hey,

Thanks for your feedback. Whilst I can't promise any changes myself, I will forward this to the game team for consideration for future games and updates.

Thanks for sharing this on the forums in the hope that it helps others and I apologise for any inconvenience it caused you. The dev team have been made aware of the crashing issues linked with this.

Hey,

I'm sorry to hear you are having some issues with the mic in-game. Please make sure the microphone is set as “Default Communications Device” in the audio settings of Windows to control your communication device.

Let us know if this helped but if not, please can you try having background applications like Discord closed and see if it works in-game?

Hey @VezZPizZa 

If you still need assistance, please can you reach out via one of the following options so we can look into this for you:

Live Chat (when available)

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Hey @pcs801

Did you try the suggestion above to just start a new character with it being so close to the beginning? Hopefully it doesn't happen again but let us know.

Thanks for sharing the workaround @SigmArea-Tree. I know it's annoying to do so but please also rest assured the dev team are aware of this issue and looking into a potential fix for future updates.

Sorry to hear the workaround didn't work for you @Malice_Arrow. The dev team are aware of it and we'll share any updates from them regarding a fix when we hear it from them.

I can only apologise for the time taking to resolve @VanSven and in regards to tickets, we have received a lot more than usual throughout December and the holiday period also added to the delays too unfortunately but we're trying to catch up as quickly as possible.