Ubi-Froggard

Ubi-Froggard



30 Jan

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Hey,

We have reported this issue to the dev team happening on various maps and it's something they are looking into at the moment. I apologise for any inconvenience it causes.

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Hey @kradzka

I'm sorry to hear you are unable to hear the voices in cutscenes. Are you using a headset or speakers? Are you able to try any other kind of audio output device, even if it's a different headset or earphones, just to see if it starts working correctly to try and find where the fault may lie?

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Hey @toadspizza

I'm sorry to hear it hasn't worked out for you. Do you have a multiple monitor setup? If so, can you try disconnecting the secondary ones and only using the primary monitor just to try to identify where the issue may lie.

You can also just try changing the game to windowed mode instead of full screen, or vice versa, to see if this helps.

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Glad to hear that it's working on your Xbox One X at least @cyncere76.

Hope you're enjoying it 🙂


26 Jan

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Hey @Avathar

I've had confirmation back from the game team that there isn't an option for DirectX instead I'm afraid. We don't currently have any news on if this is something to be added in future.


24 Jan

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Hey @vaderjohan01

Please can you post a screenshot of the error message you are seeing and let us know which driver version you are on?

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Hey @theinfinitered

Thanks for reporting this and I'm sorry to hear that the controls aren't working when customised.

Does it work if you only change the aim button and leave shoot as default?

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Hey @lucain101

Glad to hear that and thanks for letting us know here on the thread 🙂

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Hey @reborn409

Glad to hear your have found a fix already and thanks for sharing it here on your post 🙂

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Hey @sphericle and @bsufan101

Our games that require an online connection are due to data related to your accounts progress, inventory, etc. being stored on online s...

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@xela8682 Glad to hear it worked for you too. Please post in English on the English forums if you can though please 🙂

We do also have French forums available at the bottom of the page where you can click on English to change the language if you need them .

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Hey @itscrashtag

Thanks for the report and providing a video. I found this has been reported by someone else too, so I have added your video to the report we sent to the dev team.

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Hey @goose-andduck

Thanks for providing images of these. I'll forward them to the game team to report the issue with the first one and provide your feedback and suggestion on the 2nd one.

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Hey @yumata95

I'm sorry to hear your game has been crashing and you've had people go M.I.A. due to this.

First of all, please can you check through the steps in these articles here and ...

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Hey @witcher_alex

I've not seen any other reports of this one being bugged and haven't tried it myself. Would you be able to record a video clip showing the challenge and your attempt at doing it and we'll forward it on to the game team to look into and see if it does look bugged or if you need to do something differently. If you can, please upload it somewhere like YouTube and just link the video on here.

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Hey @shoesgfx

We have reported this to the dev team but I have seen a workaround for this to increase the difficulty to have more spawn, but it still may take a couple of tries to complete the challenge.

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Hey @championplays  

I'm sorry to hear your game is crashing after launching it. Please just run through the steps in this article and the steps found in ...

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Hey @uaaarrrgh

Glad to hear the friend referral site picked up your playtime so that's working at least.

Hopefully the buddy pass news you're waiting for will be available soon 🙂

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Hey @hteiknokeelf

I'm sorry to hear you're unable to even play the game but thanks for letting us know what steps you've tried already and providing some of your specs.

Please can you make sure the computer is trying to launch the game with the correct GPU and follow the steps in the article ...

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Hey @vad-mokus

I'm sorry to hear your game keeps crashing. Please can you make sure the computer is trying to launch the game with the correct GPU and follow the steps in the article here to set the dedicated GPU to launch the game with.

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/switching-to-the-computers-dedicated-gpu/000062995#nvidia

If you have an integrated graphics chipset built into the processor, it may be trying to launch with that ...

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