Ubi-Gizmo

Hey there @kopf_jaege, thanks for the feedback here, I completely understand why you would like the weapon to have different skin. I have passed on your feedback to the development team so that they can be aware of what you have mentioned. If any future changes are to be made to the game, it will be shared in our News & Announcements section.

Hey there @xen0rm, thanks for helping out here, I appreciate it!

@TrustierClaw - It sounds like there's an issue with the supporting Easy Anti-Cheat software. If thos...

Hey there @xen0rm, thanks for taking the time to get in touch. I am sorry to hear that your game froze after successfully extracting on Countdown, thank you for letting me know. To help potentially prevent this from occurring again in the future, could you please go through this technical troubleshooting article: (https://support.ubisoft.com/article/000061047) for me ensuring you have completed all of the steps? As these steps can help rule out many of the common ...

Hey there @alpharage, thanks for getting in touch and I am sorry to hear that you have also been affected by this issue. I have just taken a look into it from my end and I am afraid we do not have any updates to share. We are continually monitoring the issue from our side and as soon as further information can be shared, we will post it below and let you know. 

If you have any further questions please let me know and I will do my best to respond to them. ...

Hey there @enriquebarthe, thanks for taking the time to get in touch. I am sorry to hear that you have encountered quite a few issues while playing The Division 2. Can you please ensure you create a separate thread regarding each problem you're regularly facing? This will help avoid any confusion, and It will help us keep a better track of any ongoing investigations. I would also recommend that you look into our Known Issues section, as some of the problems you have listed may end up there. 

Regarding the server crashes on the Co...

Hey there @dfours, thanks for taking the time to get back to us with that screenshot and for going through those steps, I appreciate it! I want to assure you that our team is aware of this issue and they're currently investigating. Further updates will be posted over in our News and Announcem...

Hey there @screamerchaotix, it's no problem! Thank you for taking the time to get back in touch. That definitely sounds strange but it's great to hear that you haven't been experiencing the code since. If you have any further questions please let me know and I will do my best to respond to them.

Hey there @jack_jack, thank you for letting me know. I can confirm that our teams are aware of this issue with 'The Tombs' mission, and they are currently hard at work looking into it. Further updates regarding this will be posted in our News and Announcements section.
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Hey there @aerosmith_x, thank you for taking the time to share this in-depth report with those screenshots, I appreciate it! I have taken a look into it from my side and I do not believe we have had reports of issues with this weapon yet.

To help me get a better understanding of the problems, could you please elaborate on this further and share a short video showing this in action? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to u...

Hey there @powermadness, thanks for getting in touch. I'm sorry to hear that the colours are very dull on your main monitor while playing The Division 2. If you don't experience this with other titles, then I believe that this could just be by design. You could also try another monitor just to double-check this. If while on another monitor, the colours are still quite dull, it's likely not an issue with the monitors and will be as intentional. That said, you could also look further into upping the contrast in-game, this should make the colours become a lot stronger.

To adjust the contrast value: 
 
- Head to the main menu of the game and select the Settings tab.
- Enter the Graphic...

Hey there @mortecerta66, thanks for taking the time to get in touch. I am sorry to hear that you're unable to get special ammunition after disorienting an enemy using the Banshee Pulse skill whilst having the ongoing Directive Set equipped. Could you please provide a short video showing this in action? So please ensure that one part of the video shows that when you kill an enemy while disoriented from a banshee pulse, they do not drop ammo, for the other part, please ensure it shows that they will drop ammo as long as they have any other status effect applied.

You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can al...

Hey there @tcarlisle2012, thank you for taking the time to get in touch. I am sorry to hear that you have begun to experience more issues since title update 14 was released. I want to assure you that our teams are constantly reporting glitches and bugs within the game. I will gladly look into these further, to help avoid any confusion, it's important that we track each issue separately. Therefore can you please address each separate bug or glitch in a new thread? Could you please also let me know about any specific issue you have been experiencing on this current version, and ...

Hey there @Tunarean, thanks for getting in touch. I am sorry to hear that you have not received your Twitch Drops. At the time of your post, we were aware of some ongoing issues where Twitch Drops were not dropping correctly. This was also posted over in our known issues section. We believe this has now been resolved. Are you still missing your drops? If so, could you please let me know what platform you're playing on?

Hey there @tastypumpum, thank you for taking the time to get in touch. I am sorry to hear that you have been experiencing issues placing an order for the Warlords of New York expansion on The DIvision 2. Could you please elaborate further on the error message you receive upon trying to complete your purchases? What exactly does the error state?

Hey there @johnny5ilverhan, thank you for taking the time to get in touch. I am sorry to hear that you completed a Manhunt but did not receive an encryption key. Did you do this in a group? Our team are ...

Hey there @kltist, thank you for taking the time to get in touch, I'm sorry to hear that The Division 2 won't start for you. I understand some services were down at the time you posted this, are you still experiencing issues? if so, could you please go through this ...

Hey there @mosspigeon, thank you for also sharing this image and for letting us know that you have gone through those steps. I appreciate this in-depth report. I have gone ahead and forwarded the information over to our development team so that they can investigate it further. Once we have more information available, it will be posted below.

If you have any questions or run into any other issues, please do not hesitate to reach back out. ...

Hey there @icanshootmyfoot, welcome to the forums and thank you for taking the time to get in touch. I am sorry to hear that you're missing an exotic. I am afraid that this is not an issue we're currently aware of. It is important to note that we were experiencing some connectivity problems on the 14th of May. Are you still experiencing issues?

If you are still experiencing issues, could you please reach out and ...

Hey there @johnny5ilverhan, thank you for taking the time to get in touch, I am sorry to hear that you've been experiencing crashing on The Division 2. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for technical-related issues. I understand you have already performed several actions to try and remedy the issue, but we must cover everything in the article first.

Sho...

Hey there @Jdglad, as kindly shared by suschunga, this is something our teams are aware of, and they're currently looking into it. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

@suschunga - Thank you for helping out here, I appreciate it!