Ubi-Karl

Thanks for the update @sasorisan1!

Hope you enjoy your game-time and if you do run into any difficulties or have any queries, feel free to drop us a message at any time!

Hey guys, thank you very much for your input and sorry to hear about the crash issue you're having to deal with @echolecter, as I fully appreciate that having to restart the game each and every time will be frustrating.

As indicated ...

Hey @mazahaka1991RUS, thanks for reaching out to us and sorry to hear about this.

Your issue appears to be slightly different from what @Mr_Rushasaurus ha...

Hey @VizZiee, I understand that the experience is a frustrating especially if you're having to deal with this for a pro-longed period of time.

Apologies it this has been taking longer than anticipated and as soon as we will have further information, we will let you know.

Hey @Dice-seeR , thanks for your input there and sorry to hear you're having crash issues as well.

Just as @Adrian-11 has indicated, this particular matter is something that has been concerning a few players now, therefore for that purpose, we have a dedicated ...

Hey guys!

As it stands, I can confirm that the crashing issue is known and we have a separate thread for this specific matter, which you can find here. ...

Hey @haywardgb, thanks for your input and sorry to hear about this.

The range of potential causes to the issue is rather broad therefore sometimes certain sometimes may help some, but may be ineffective to others.

To those of you who have completed all of the troubleshooting steps mentioned in thread yet to no avail, do mind that we have a dedicated ...

Hey guys, appreciate all of your input and sorry to hear about the crash issue you've been having to deal with, as I fully appreciate that the experience will be a frustrating one.

The number of causes that can contribute to game crashing is rather broad, therefore if you haven't already, try giving the following steps a go and see whether it helps.

If it doesn't, please note that I've had a closer look and can see that this particular matter is still under further review by our team. We have a separate ...

Hey @Boomslang, thanks for reaching out and sharing extensive input on the matter. I can see you're a passionate player and I fully appreciate the importance of keeping the integrity of the gameplay.

I have watched the video footage you've provided there, however it is not something I would be able to comment on and we have a separate team who deals with such matters, therefore I will forward it over to them for further review and will bring up the feedback you've mentioned. To add, reporting players through forums is against our forum rules, therefore we do invite players to either do it by using in-game report functionality or get through to us directly.

Moreover, I have had a closer look at the contacts you've made and can see that they have been correctly forwarded to our team and there has been no errors in regards to the process itself.

I do understand...

Hey @sasorisan1, appreciate your response!

So in relation to YouTube content - there has been some slight confusion however going forward, it is entirely your own decision what would you like to do with the channel however as I'm not particularly familiar with YouTube algorithm and policies, it's not something I am able to comment on, however if you will be in similar position of having to forward some bug reports, you're more than welcome to continue as it is.

Now in relation to the issues you've brought up - we have received a response from our team and have...

Hey @DancyBee, thanks for your response there!

Just to double-check, do you possibly have earlier save you could go back to, to try and see whether issue persists? Also, did you try verifying your game files?

Let us know and we will take it from there!

Hey @TheNorfolkian, appreciate your input there and will ensure this gets forwarded together with the rest of the report.

Should you happen to have any additional details that may aid us in reproducing the issue or if you run into any other difficulties, do not hesitate and drop us a message at any time!

Hey guys, thanks for reaching out and sorry to hear about the difficulties you're having with downloading AC Valhalla Paris DLC.

So that we could look into it, may I double-check the following:

1. Is there any possibility you could share screenshot of the error message with us?
2. Also, do you happen to be using Xbox One or Xbox Series X/S?
3. Is your Xbox console full up to date?

Let us know and we will take it from there!

Hey @teh_greg, thanks for reaching out and sorry to hear that the bow is missing after you've claimed it.

I had a closer look at your account and can see you did indeed successfully redeem it, therefore I tried to re-add it to your inventory, to see if it pushes through.

Let us know!

Hey @sasorisan1, thanks for reaching out!

With the recent changes made within YouTube as far as age verification process goes and just generally not running into such matter before, there has been some slight confusion, however I have reviewed each one of the videos you've uploaded in your original ...

Hey @sasorisan1!

Thanks for getting in touch with us and appreciate your detailed post on the issues you've encountered.

I see that ...

Hey guys, thanks for everyone's input there.

As it stands, we currently do not have any updates from our team, however once we do, details will be shared here, in our official forums, so keep an eye!

@GanguHrolfr - I have replied to your thread, therefore have a look when you get a chance!

Hey @Irishnin9, thanks for reaching out and bringing this to our attention.

So that we could look into the matter further, may I check the following:

1. Did you notice whether issue occurs in particular locations or does it happen through-out the map?
2. Did you see any terrain in front when horse stops the full sprint, or is it the case where it can happen in a plain field?
3. Since when did you notice issue happening?
4. I take it that the stamina bar when this occurs is yet to run out, is that right?

In the meantime...

No worries at all, will do!