Ubi-Keo

Hi Vikings!

The development team have confirmed that this issue should now be resolved.

If you are still experiencing foliage, grass, tents or ropes disappearing in-game on the latest update (1.6.0) then please let us know in this thread. When sharing a new report, please can you provide us with the a video which shows the following:

• That you have the latest update installed. This can be seen on the main menu screen before you load your save.
• Demonstrating the issue of foliage, grass, tents or ropes disappearing in-game
• The location on the map where you experienced the issue

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...

Hi Vikings!

The development team have confirmed that they are unable to reproduce FPS drops, therefore we will now lock this thread.

If you are experiencing FPS drops on PC then could you please go through the PC troubleshooting if you haven't already done so then try again.

If the issue persists then can you please contact support on one of the following support channels and provide them with your ...

Hi Vikings!

Apologies for the delay with this thread being updated.

I understand that most of you will have noticed that the compensation of 200 opals for the crashes experienced during the Sigrblot Festival has been added to your inventory on August 31st.

As this issue is resolved we will now lock this thread.

If you have any further feedback regarding the Sigrblot Festival then please post in the General Discussions forum ...

Hi @tvaigr I can confirm that this is working as intended.

It seems that Sony changed the X and O buttons on the PS5 in Japan meaning it is now the same as other countries. I'm afraid the only workaround for this is to manually change the controls in your consoles accessibility options.

I apologise for any inconvenience caused.

Hi @Ambro05 @juanreyesmonroy apologies for the late response.

I can confirm that this issue has already been reported and is being investigated.

I have...

Hi @lucaskid64 apologies for the late response.

I'm sorry to hear that you are still unable to obtain the key in the Belesduna bandit camp to collect the wealth.

I can confirm that this issue is still being investigated. I will chase this up with the development team.

Hi @Groucho58 apologies for the late response.

I am also sorry to hear that you have experienced an issue when playing The Forgotten Saga.

When you die you should go back to the camp. Can you confirm if you were able to resolve the issue or did you have to restart the game? If you had to restart the game have you experienced this issue again since?

Hi @Crazybone992 apologies for the late response.

I am also sorry to hear that you have experienced issues when blending with the monks in Assassin's Creed Valhalla.

I do understand that this game mechanic does not work as well as it did in previous Assassin's Creed games as you have to control Eivor manually where as in older games it would do it automatically.

I will forward your feedback on to the development team.

Hi @O_G_Semi apologies for the late response.

I'm also sorry to hear that you are experiencing issues with the two trophies that you mentioned.

I can confirm that a couple of players have reported an issue with the 'Orlog Champion' trophy not unlocking and this is being investigated.

With regards to the other trophy 'Is There Anybody Out There'. There was an issue previously where this trophy would unlock in Norway when infact it should be unlocked for lighting the extinguished braziers on the Hadrian Wall. This issue was resolved.

Can you p...

Hi @BrolyJ3bus apologies for the a late response.

I'm also sorry to hear that you are still experiencing issues with your Xbox Series X controller.

Can you please ensure that all USB devices are unplugged apart from your mouse, keyboard and controller. I would also recommend going through the PC ...

Hi @TheNorfolkian apologies for the late response.

Thanks for the update and the video, I have forwarded this on to the development team.

Hi @S7igma957 apologies for the late response.

I'm also sorry to hear that you experienced crashes when using Mjolnir.

Can you confirm if this is still the case now the festival has ended?

Hi @DarthJonezzu apologies for the late response.

I'm also sorry that you were unable to participate in the Sigrblot festival.

Hi @ConnollyUK91 apologies for the late response.

I am also sorry to hear that you are experiencing issues completing the world event 'Last Flight of the Gyldan Sparrow'.

I can confirm that this issue has been marked as resolved in May 2021 and we have not received any contacts since then. Also the issues related to this world event were different to the issue that you are experiencing. The issues reported previously were that the Norse woman could not be interacted with and that the world event did not complete after speaking to her.

Could you please provide a video that demonstrates this issue. In the video we would need to see the following:

• That you have the latest update (1.6.0) installed. This can be...

Hi @jolly_750 I'm sorry to hear that you are also experiencing issues defeating Hel.

Could please confirm the following:

• Which armour you had equipped?
• Which weapons you had equipped and what there quality there were?
• Which abilities you had equipped?
• Which runes you had equipped?
• Did you use the summon wolf ally favour?

I understand that you may not remember any of these. The main ones we would like to know are which weapons you were using, but if you can provide as much information as possible...

Hi Vikings!

Just to update you, the development team are intending to fix this issue with a future update, however we are unable to confirm when this will be.

As soon as we have more information we will update this thread.

@RCDeschene you're welcome

Hi @firebird0720 I'm afraid that we can only assist you in English on this forum, please repost on our French forum here. 

Or if you can translate your post into English then we will be happy to assist you further on this forum.

Hi @SpirantCrayon22 I have checked this myself and can confirm Everold does not sell any platinum ingots. I have reported this to the development team to investigate.