Ubi-Keo

Hi @TheoffNomad apologies for the late response.

I'm also sorry to hear that you were unable to complete the avenge quest.

I can confirm that this issue was reported by another player in the past, however the development team were unable to reproduce it.

Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla. As a result, any new issues reported will not be addressed by the development team. Thank you for your understanding. 

Hi @Lord-Zarovich apologies for the late response, and thanks for the update.

I'm pleased to hear that your Twilight gear has been restored and that the tomb puzzle had reset

Hi @ZeddBrew could you please confirm if you are still experiencing this issue after installing the 1.7.0 update that was released on Tuesday?

@C-Pick I can understand your disappointment that the animation bug was not included in the fix, I can only confirm that the development team had to prioritize other issues that had a higher impact on gameplay, the issue with the Light-Fingered skill being one of these.

Hi @mysticmercury I can see that you have recently posted and tagged Ubi-Froggard but the post is blank.

Can you please post again.

Hi @MajorCadenza apologies for the late response.

I'm sorry to hear that you are unable to steal the key from the guard in the Anderitum Hideout: Trial of the Raven.

Can you confirm if you have customised the controls? If so could you try restoring them to default and try again. If you haven't could you still see if you are able to change the button for stealing and then try again.

Hi @maxf69 apologies for the late response.

I am also sorry to hear that you have experienced an issue with your purchase in the Helix store.

I can see that a Customer Support specialist is assisting you with your issue via your support case. I'm afraid that we cannot assist with account related issues via the forum.

Hi Vikings!

After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

We will now lock this thread.

Hi Vikings!

After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

We will now lock this thread.

Hi @Katsoeli after thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

I can only recommend trying the workaround that was suggested.

Hi @Katsoeli thanks for the update, I'm pleased to hear that you were able to get the Swordfish Sword

Hi @C-Pick apologies for the late response. 

I can confirm that the issue with the Light-Fingered skill was resolved, however after thorough investigation, the development team is unable to provide a solution for the animation bug associated with this skill. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

Hi @SpirantCrayon22 @azullFR apologies for the late response.

I am pleased to hear that you were able to claim your free weekly item.

Hi @The_Squinge apologies for the late response.

I am also sorry to hear that you are unable to confirm the kill in an avenge quest. I can confirm that this issue was reported, however after thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue....

Hi @Br4dyE4TZVV0r1D apologies for the late response.

Can you please install update 1.7.0 that was released on Tuesday and confirm if this issue is now resolved.

Hi @guest-lMhlN7t9 apologies for the late response.

I'm also sorry to hear that the cutscene did not play in the Manius Sanctum.

Could you please provide a video to show that you have all 5 artifacts in your inventory and that the cutscene does not play in the Manius Sanctum.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Please note that Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla....

Hi @doomvike apologies for the late response.

I am also sorry to hear that you have experienced an issue with the quest 'A Brother's Keeper'.

I can confirm that this issue was reported and we created a megathread for it ...

Hi @fatpuma_Matt apologies for the late response.

I am also sorry to hear that you are now experiencing an issue with the Siege of Paris expansion.

Can you please install update 1.7.0 that was released on Tuesday if you haven't already done so and confirm if the issue persists.

Hi @SlimK123 apologies for the late response, and thanks for the update.

I'm pleased to hear that the stuttering has stopped.

Hi @Gauxllow apologies for the late response.

I'm sorry to hear that Brigid is still missing. Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla. As a result, any new issues reported will not be addressed by the development team. Thank you for your understanding.