Ubi-Orion

Ubi-Orion



07 Jul

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    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

Thanks for your reports and workarounds shared for this issue so far. This issue is still under active investigation but please do keep these reports coming. Our apologies for any inconvenience caused whilst the team are working on resolving this.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by GusFring
I see way too much AFK Bots in R6, when I play at night at least every 3 rounds there is one in my team.
It destroys the whole Game, one guy is even named [Removed], I know him since round about 3 months and see him often when I play, I report him every time for cheating, and he still isn't banned and AFK botting.... It's the same with this other dude [Removed] I know him since months and see him often, report him every time because he is every time botting, and still, he isn't banned yet...

Not even the round you're playing gets destroyed, I just don't get motivated farming renown because I know there are guys like this with an AFK Bot doing nothing and getting so much renown....

This new function to Block Players has so mu...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by commander18111
yes. corsair icue and razer synapse for my keyboard
Thanks.

For testing purposes can you try playing after a clean boot to see if the same issue occurs?

04 Jul

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by geostigma_
Recently, I keep having this weird issue. I get the error, seemingly randomly, when I try to run the game with Vulkan that there was "no compatible driver/hardware found", or something among those lines.

What I do is that I simply download AMD's driver update software and let it reinstall everything for my CPU, and after this I can play the game with Vulkan... for a while.

Sometimes it takes a couple of day, but inevitabely, the game will simply refuse to start with Vulkan and give me the aftorementioned error.
If I repeat the process of AMD driver reinstallation, Siege works flawlessly for as long as I'm playing it, but eventually, I'll have to repeat the process.
Also, this happens with Ghost Recon: Breakpoint...
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02 Jul

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by RestlessGs
My R6 isnt showing in my library, i can see the test server but not the main game, it has been sometime since i did last use launcher since i didnt have access to a pc but i do pretty damn sure i own the game for both xbox and windows
Hey there.

Welcome to the forums.

I can see a free weekend and the test server for owning the console version but not the full game. If you're sure you purchased the full game we can certainly help you with account recovery but you'll need to reach out to us via a support case.

You can reach us either through the ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

This issue is known to the development team and is under active investigation at the moment. Apologies for any inconvenience caused whilst we're working on getting this resolved.
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    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

Just to let you know that this issue is under active investigation at the moment and the Siege team are working on getting this resolved as soon as possible. Apologies for any inconvenience caused as a result of this issue.

01 Jul

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Free505
I updated my driver, changed settings, turned off the new stadia crossplay and restarted my computer multiple times yet the game keeps crashing on match start. I dont know why but since the last update it always crashes. also in the few seconds im in game i dont have any sights and aiming makes the character look into the grip of the gun.
Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Atoka-Panini
Good Night!! I would just like to ask a question. When will cross progression be implemented?
Hey there.

Cross-progression and cross-play between PC, Stadia and Luna is now available and will be coming to other plat... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Djuro005
Alpha packs are not working! Confirmet to not work on any platform!
Hey there.

This issue should now be resolved. If however you're still experiencing issues please let us know. Thanks!
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by DizzNDpiXXiE
I have two major problems regarding Fuze's AK 12/LMG/Shield/Handguns since the launch of North Star. If I equip a skin from operator menu, it will not show in-game. The guns/shield will have no skin while playing.

Also Fuze's guns i.e. AK 12/LMG scopes/attachments are not changing in-game even when I am changing them from operator's menu. This is frustrating.
This problem is only happening with Fuze.

Please I need a solution to this frustrating glitch/bug.
Hey there.

For the first issue regarding skins not sticking, please try ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Chase11380
I can't purchase the North Star Premium Battlepass because it says PREMIUM BATTLEPASS: Transaction failed. Please help
Hey there.

Welcome to the forums.

This particular issue should now be resolved. If however you are still experiencing issues please let me know.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Ilovecham
I already have siege on ubisoft connect but I like to keep stuff simpler and have it all on one launcher if I can. Whats stopping me tho is will all my progress reset if I buy it on steam and link my current ubisoft account to it. As well as I moved from uk to america a while back so my current steam account is in dollars and my ubisoft store is in pounds so will it change my currency meaning I can buy credits or will it keep my currency as pounds.
Hey there.

As long as it's purchased on the same Ubisoft account you shouldn't experience any issues. I would however recommend changing the region of both your accounts to match your current locat... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Omar_Gaber
i have 2 alpha packs and i cant open them (alpha pack error) waht should i do
Hey there.

Welcome to the forums.

If you haven't already done so please try again now, as far as we're aware this issue should now be fixed. If this isn't the case for you however please let us know.
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

This issue should now be resolved. If you are still experiencing issues however please let us know. Thanks!
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

This alpha pack issue should now be resolved. If however this isn't the case for you please let us know. Thanks!
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Stormtoker
I purchased the R6 Credits to be able to buy the Premium battle pass, The coin payment went through and i have the available credits to buy the pass. Now when i click on the pass to purchase it comes up Premium pass: Transaction failed.

SO its ok for you to allow me to buy credits ok but cant spend them on what i want/need!

Please fix
Hey there.

This issue should now have been fixed. Apologies for any inconvenience caused as a result of this. If however you are still experiencing issues with transactions please let us know.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by BORMAIDEN
I updated and clean installed my GPU driver (Latest Nvidia Game Ready Driver for my graphic card) and since then i never have this issue again. Maybe its the solution but not sure.
Hey there.

Thanks for sharing this with us, Updating GPU drivers is certainly one of a few steps we would suggest doing if your game is crashing/freezing, the other suggested steps you can find here. ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Inrieal.
Hello Again ubisoft support,
I wanted to quickly update you on the matter;

- It appears that neither the game nor ubisoft connect detected this sudden crash so no error code was provided. The "game crash in middle of the game/in launch" was caused by having no paging file on the drive Rainbow Six Siege is installed.

- The main issue of alt-tabbing is still present and no matter when or where in-game I do an alt-tab; siege freezes, screen turns black and no sound to be heard. Also I have to emphasize that the game[B does not detect this freeze as a crash ][/B] and I have to force alt+F4 to close it.
Hey there
... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Shooting-Duck05
how did you fix it?
Hey there

Welcome to the forums.

By year 1 operators do you mean the original 20 legacy operators? If so those are not included with any edition of the game. Just checking as this

The Year 1 operators are:

Atttack: Buck, Blackbeard, Capitao, Hibana
Defense: Frost, Valkyrie, Caveira, Echo