Ubi-Orion

Originally Posted by captain_vanny
hello my friend captain_tuiga has a bug where randomly a area of a map goes black we checked if its his computer but no its the game if u can help us out itll be great thank you

Hey there.

Has he tried verifying his installation? If he has and the issue persists can you confirm which map and which area this occurs in and if possible provide images or even better video demo... Read more

Originally Posted by zAssassyn.
I had the game in ubisoft connect, but i buy on the steam to connect the game with my steam account, and so since I bought the game for both of them, I just can't buy r6 credits, because when I go to buy for the game, it's kind of off and it says ''This section of the store cannot be accessed at the moment. We apologize for the inconvenience.'' and so it's been like this for a few days, and i just can't buy via steam where i have money in wallet. I tried to talk to support and opened several cases, but either it doesn't open the live chat or ubisoft closes after a few days because ''I haven't contacted again

Hey there.

Sorry to hear you're e... Read more

Originally Posted by ebil_is_a_debil
Do you always have to launch it through uplay for it to work afterwards?

Hey there.

Welcome to the forums.

I don't think it should matter if the steps are performed correctly the first time.

Originally Posted by VortexA
When i try to install siege it says

AN error occurred while installing Tom Clancy's Rainbow Six Siege (disk write error) :
D:\SteamLibrary\steamapps\appmanifest_359550.acf


Any one know how to fix/solve this

Hey there.

There is a number of reasons why this could be happening, it could be indicative of an issue with the drive itself. Have you tried installing to a different drive if that's possible for you? I'd perhaps recommend reaching out to Steam Support for further assistance as this is a steam client error rather than the game itself.

Originally Posted by szekonis
Got the same issue, all up to date. As soon as Favela appears as map background its done, back to windows.

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are... Read more

Originally Posted by Prahdigee
I see some people on Twitter showing that posting to this Ubi will gift them their old glacier and year 1 skins from their console acc to their pc due to them not transferring. How do i go about doing this?

Hey there.

Welcome to the forums.

DLC's are platform specific and not transferrable I'm afraid.

Originally Posted by FrostbyteID
Thank you for the support it's fixed now. The game isn't installed on MSS. So I tried to reinstall Ubisoft connect and run it as an administrator but it said that Ubisoft services are unavailable, so I search for a fix for that and there's a fix, I think it has something to do with my network but I don't know for sure since I only followed the instructions on the video and sure enough it works, and after that, the game also can be open as usual.

Thanks.

Alright, perfect! Glad it's resolved for you and thanks for keeping us updated.

Originally Posted by FrostbyteID
When I try to open up Ubisoft games, whether it's Far Cry, Rainbow 6, or Assassin Creed it says "Oh no it crashed", and it only started happening yesterday but when I play non-Ubisoft games it runs fine, I asked my friends and they don't seem to have this problem so I don't know what to do.

Hey there.

Welcome to the forums!

Are your games installed to a drive set up as a ... Read more

Originally Posted by samppa10s
I thought i deleted this post but it didnt work? But yea it was back the next day after this post was made

All good! Thanks for updating us and glad it resolved itself. Cheers!

Originally Posted by KIller_Mozzie
any fix? still going through the problem in 2021

Hey there.

Sorry to hear you're experiencing this issue.

This error code is a general connection error. We're not currently aware of any widespread connection issues at the moment. If the issue persists please perform each step suggested here and if after doing so you're still experiencing issues please open a support case with us. You ca... Read more

Originally Posted by Lethal.k
The same thing is happening to me but I used the right email for the account but it still doesn't work

Hey there.

If you have activated 2 step verification and you're still being prompted to activate this is almost always because 2 step verification has been activated on a different account than the one you're playing Siege on. If you're having difficulty locating the account you're playing Siege on we can assist you with account recovery if you open a support case.

You can reach us either through the ... Read more

Originally Posted by ThatGuyXtreme
[IMG]https://cdn.discordapp.com/attachments/850129115582824499/863554443630608394/20210710233122_1.jpg
[/IMG]https://cdn.discordapp.com/attachments/850129115582824499/863554443366891541/20210710233121_1.jpg

BRO IM ACTUALLY ABOUT TO UNINSTALL THIS GAME IT KEEPS CRASHING THEN DOING THIS

...

Read more

Originally Posted by ERKEK2000
As the title says, Fuse's AK Loadout resets to default every round. I temporarily fix it everytime by selecting a single attachment, then the whole loadout reloads to my original one I prefer.

Hey there.

Apologies for any inconvenience caused as a result of this. The development team are aware of this particular issue and are working on getting this resolved.

Originally Posted by Gecky.06
IQ is still unable to tag bombs and biohazard containers for friendlies in some maps, even if it's just in the other side of the wall

Hey there.

Thanks for reporting this to us. If this is something you're able to accurately reproduce if possible can you provide us with a link to a video demonstrating this, please? Also the list of maps you've been able to reproduce this on would be greatly appreciated. Thanks.

Hey there folks.

If this is a regular occurrence for you I'd recommend attempting the steps suggested by Ubi-TheBerry a few posts up. If this doesn't help at all please open a support case with us so we can offer further assistance.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on ... Read more

Originally Posted by DKH-02
Hiya all, whenever i try to start up siege it pops up with a window saying that it is having a issue authenticating ownership of the game. Just wanted to know if anyone was having the same issue and if so how they resolved it.
Many thanks

Hey there.

This error you're seeing is usually because you're launching the game whilst signed in to a Ubisoft account where the game hasn't been activated.

Are you aware of any other Ubisoft accounts you own? If so I would recommend signing in on those and trying again. When you're on the correct account you will no longer see this error.

If you're not sure of any other accounts you... Read more

Originally Posted by csongor15
Hey my uplay is csongor15 and i received a tk penalty and a 24hour dc ban I didnt do anything wrong I was in a Bronze comp game and i goyo told me to c4 a wall for some reason i was suspicious but i did it he placed his goyo sheild and it exploded killing him and killing me in tk i got a 30 min tk ban and it dc ed me from the match i lost ab 84 elo i think NOT FAIR PLEASE RAISE MY SUSPENSION AND GIVE ME MY ELO BACK PLEASE

Hey there.

I understand that this sanction should now hopefully not have too long left before it expires if it hasn't already done so.

Just for future reference however temporary sanctions are implemented server s... Read more

Originally Posted by TheBoy52
I'm encountering a bug with Fuze's AK-12 where it keeps reverting to the Holo sight even if I select to use one of the Scopes.

Hey there. Welcome to the forums!

This issue is known to the development team and is under active investigation. Please keep an eye on the forums for updates on this. Apologies for any inconvenience caused whilst we're working on getting this resolved.

Originally Posted by iSN4KE.
Finally I had to format the pc, probably some residual file that should be saved in a lost folder, it would be nice if you could locate these files to help in possible errors like this.

Thanks for the help btw

Hey there.

Glad you managed to resolve this and thanks for keeping us updated on this. Cheers!

Hey there folks.

The team are aware of these issues with friends appearing offline and are working on resolving this as soon as possible. Apologies for any inconvenience caused whilst we're working on getting this resolved.