Ubi-Orion

Originally Posted by Aixee.03
I have claimed all five esports packs and the first two I got within 24 hours. I still haven’t received the last three and it’s been over 3 days now. I also claimed a 7 day booster with prime gaming and that hasn’t appeared in my account and it’s been over a week now.

Hey there.

I'm sorry to hear that.

If those are still missing for you can you open a support case with us please so we can investigate further?

You can reach us either through the ... Read more

Originally Posted by EGGu_2
Yeah. Everything done step by step with this guide and I also chatted with support team - we goes around with this too - nothing helps.

I don't know how exactly this works BUT I'm almost sure that if I'm launching not Vulcan one game .exe - everything is working without errors for some time...

upd: I presume that it happens because of Nvidia Reflex somehow. After launching Vulcan Siege (after simple one Siege) - it's turned off by default (Reflex didn't work without Vulcan?) and game works fine. I've tried it couple of times but need more testing and checking by devs. ...

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Originally Posted by endergolde101
Já olhei as horas necessários para os alpha Pack do invitacion e resgatei,até agora não caiu na conta já faz 2 dias

Hey there.

Unfortunately we're not able to offer Portuguese language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from ... Read more

Originally Posted by RabidMonkfish1
Hey at the end of every multiplayer game I play no matter how I try to continue, my game Freezes and allows no input and will only close if I force quit. Anyone got ideas?

Tried Verifying Game, reinstalling the game 3 times now


PC Specs:
Ryzen 2700X,
16GB RAM,
GTX 1080Ti,
Win 10 build 19042.985

Hey there.

Welcome to the forums!

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more

Originally Posted by D3pressedFaegot
From past two days every time i start the game i get this error and nothing is working

Hey there.

Sorry to hear you're experiencing issues with connectivity.

Can you take a look at the following article and attempt any suggested steps provided? If after doing so you're still experiencing problems please let us know.

Originally Posted by home_slice.
please unaban me in ranked my teamates got me to shoot a goyo sheild and jumped into it and i got banned for 2 hours for teamkilling and dogeing even tho i wanted to play the game

Hey there.

We cannot discuss or investigate bans over the forums I'm afraid. I can confirm however that it is not possible to adjust or lift temporary sanctions as they're implemented server side. We do apologise for any inconvenience caused as a result of this, if you have any video of this happening you can provide for us please do so via a support case.

You can reach us either through the ... Read more

Originally Posted by JackForTheFun
The TTS build seems like have fixed the issue, however the operator icon in the TTS build seems caped in 30FPS, which is not suitable for quick movement of the operator. Hope you can feedback to the team

Hey there.

Thanks for letting us know.

Could you possibly provide us with a video demonstrating this issue we could pass on for you?

Originally Posted by JackForTheFun
https://youtu.be/I_Yo9L_YqeE

No sure if you spot the problem in the video i upload, but there is a kind of flickering issue of the operators icon while they are moving.

Someone else had submit a ticket about the same problem on r6fix as well

...

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Originally Posted by EGGu_2
I've got error 3-0x00050001 recently and don't know how to resolve it. R6 files checked, drivers newest 466.47 (same issue on previous). Error usually happened on 7-8 second of matchmaking. Japan East\West servers.

System info:
Spoiler:  Show Computer: MSI MS-7B05
CPU: Intel Core i7-7820X (Skylake-X, U0/M0)
3600 MHz (36.00x100.0) @ 3900 MHz (39.00x100.0)
Motherboard: MSI X299 TOMAHAWK AC (MS-7B05)
BIOS: 1.F0, 06/01/2020
Chipset: Intel X299 (Kaby Lake)
Memory: 32768 MBytes @ 1200 MHz, 15-15-15-35
- 16384 MB PC19200 DDR4 SDRAM - Kingston KHX2400C15/16G
- 16384 MB PC19200 DDR4 SDRAM - Kin...

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Originally Posted by Strohhut_Paco
Bei mir wird er aktuelle Rainbow Test Server nicht angezeigt wenn ich in die einstellungen gehe und die test version freischalten will muss ich ein passwort dafür eingeben der einzige test server der mir angezeigt wird ist der von letzte season da steht er ist abgelaufen was mache ich jetzt?

Hey there.

Unfortunately we're not able to offer German language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from ... Read more

Originally Posted by deddzxec
Hello, I had downloaded Rainbow Six Siege from the Steam application today and it finished installing. I am situated in the United Arab Emirates and had heard that there were servers here in the UAE. I had opened the Application today and saw that it didnt connect me to the Middle East servers and connected me to some other servers which caused me 100+ ping. Why is the Middle Eastern servers not showing up for me? Please let me know as soon as possible.

Hey there.

Can you try changing your data center manually? If you're on PC you can do so by following the guide ... Read more

Originally Posted by Mellodux
That is the message I receive. When I first logged in to Ubisoft Connect, I accidentally logged into the wrong account, and old one from a long time ago. Now that I am trying to log into my newer account (this account) that has all of my progress on it, it is giving me that warning message. I guess its because the game is registered to my old account. Is there anyway I can un-register it from my old account and register it to my newer account?

Hey there.

This is likely to be the case that the game has been linked to an alternate account, yes. We can certainly look into transferring the game between accounts but you'll need to open a support ca... Read more

Originally Posted by Jair.Bolsonaro
never mind i just fixed it because i kept getting these prompts to allow access for ubi connect on my pc, apologies

All good! Thanks for letting us know and glad the issue has resolved itself.

Originally Posted by Emscrazy
There are no exact things I can really base this happening on but I think it could be related to me logging in to my console account of siege to open the esport packs my pc account seems to reset after that but I’m not too sure if it’s just a coincidence or not.

Originally Posted by Emscrazy
I also am missing the last 2 packs of 5 that the S.I was available in the twitch drops i got all 5 redeemed for watchtime but my account only received 3/5 in n both co...

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Originally Posted by PEPITOlaMuerte
doesn't work thank you

Hey there.

I'm sorry to hear that.

Please try changing your default web browser and then try launching from Epic once again. To do so type default apps into the search bar, scroll down to web browser, change it to another browser and then try launching the game once again from Epic.

Originally Posted by alegam03
I have a duluxe edition bought on uplay. but if i go to play the tts it says is expired is it because there is nothing on it?

Hey there.

The TTS wasn't available at this time when you posted this but it should be available to download and play now.

If you're still unable to access it however please let me know.

Originally Posted by TyroFrolicYT
after launching game, i am getting black screen for 2 seconds and then game minimize and if i maximize it do the same. any solution?

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more

Originally Posted by FliepFlop
Just to confirm that you are not alone; I too have this issue since a couple of weeks. Some matches I can talk, but mostly nothing happens when I press U for push to talk...

Any idea when this will be resolved Ubisoft?

Hey there.

Welcome to the forums.

Sorry to hear you're affected by this also. No updates at this time I'm afraid other than that the team are still actively working on getting this resolved. Apologies for any inconvenience caused whilst we're working on getting this resolved. As soon as we know more we'll post this to the forums.

Originally Posted by Im.Just.Worse
I bought seige on steam and i didnt know my old xbox account login info off top of my head so i went ahead and made a new account and linked my copy of seige with this account and now i cant link it to my xbox account to get all of my stats and operators and level, is there anyway to unlink this account from my copy of seige to link my other account. i have already tried logging in my others account ubisoft connect and it says unable to authorize that i own the game, and ive tried reinstalling seige to link it straight to my other account. is this link permanent or am i just overlooking something?

Hey there.

We'll certainly look into that... Read more

Originally Posted by DaRk_WaRRioRxD4
I bought Rainbow Six Siege on steam on May 21 2021, and i started for the first time on DirectX mode, and it crashed on loading screen. i reinstalled DirectX but it didn't work. I also verified the integrity of files through steam and it said that all files are ok, but it is still crashing. Then ran the game on Vulkan API, i got to the main menu, but when i clicked on any button, the game crashed. Vulkan API works on my laptop but the game crashes randomly at any point of time. I have been playing on Vulkan API but i m really frustrated with teh game crashing randomly, please give a fix ASAP.


My laptop specs :-

Name - Lenovo Legion Y540
CPU - i7 - 9750H
RAM - 16 GB DDR4
GPU - RTX 2060 6GB...

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