Ubi-Orion

Originally Posted by Cimime.
Bonjour,

Je me suis fait un véhicule personnalisé grâce à la fonctionnalité du garage, quoique l'on pourrait discuter de la beauté du résultat obtenu, j'aimerai utiliser mon modèle.
Mon modèle est enregistré et je peux le modifier dans le garage, cependant dans les modèles présent dans mon profil je n'ai accès qu'à ceux des clubs rejoins.

J'ai donc essayé de créer un club, pour rajouter le dit modèle, pour ensuite y avoir accès. Cependant lorsque j'essaie d'importer le modèle j'ai l'erreur C-AA-00-03.

J'ai aussi par l'occasion de mes petites recherches découvert un autre bug, j'ai du mal à comprendre la façon dont ce dernier apparaît mais il se passe aussi dans l'éditeur de véhicules.
Lorsque vous quittez l'...

Read more

Originally Posted by PugPerson99
The game servers freeze and dont do anything while you are unable to do anything except pressing alt f4 when joining map review sessions and also sometimes when the timer runs out and its about to switch to the next map the timer for that glitches and goes into negatives and you are also unable to do anything but alt f4

Hey there.

I'm sorry to hear about this. Can I ask you first of all to attempt each step suggested ... Read more

Originally Posted by Takensui
Hi, i noticed that when i'm trying to join a server most of time the i just get a "connection failed" and it's not coming from my own connection so i do report that here even if you might already know that.

An other thing that is even more annoying is when we try to restart our run, in game. Arround 1/10 times my game do not react, and i can't do anything but wait, or alt f4. The timer continue, other players too, but i do not restart, i can't control my car or whatever.... dk why.

En français c'est plus simple pour moi si jamais.

Donc, souvent quand j'essais de me log sur un...

Read more

Originally Posted by Crumble_Z
My friend and I have created a club for us, but for some reasons, if the club features seem to work normally for him, they dont for me.

So he can see is ranking on the summer 2020 campaign, based on both our times. But on my side, I only see myself (and therefore, top 1 everywhere) when looking at club records. I don't see his times at all.

On left side, where records are supposed to be shown, I only see myself, where he can see the both of us. However, I do see his name on the VIP tab of records.

My guess would be that I was part of the players that lost all their medals post launch, and he doesn't. This is the only link I can see.

Fun fact over that, is that I tried to quit the club, but I couldn't. Click...

Read more

Originally Posted by OctupleBroom469
I have the same problem been trying to find the solution.
But I realized that whenever someone else invites me to their game, I play perfectly fine. so go to looking for groups if you are in Xbox. and join any group , see if it works.
ik its not a solution but if it works at least you'll play something.

Hey there.

Is your NAT being shown as open? If not that might explain why it's working more often when you're invited by someone else rather than joining a game directly. I would recommend taking a look at our ... Read more

Originally Posted by Silvertornado.
I was going through my equipment on blackbeard since i don't play him that often and noticed that the building contractor skin i had received from an alpha pack had vanished completely, I'm glad to see that i'm not the only one. I'm assuming this happened with the Steel Wave update but i don't check it that often so it could have been sooner.

Hey there folks.

Just to confirm that this issue is known to the development team, it's not something that's specifically gone wrong on your accounts, and we're working on getting this resolved ASAP. Keep an eye on the forums for updates on this!

Originally Posted by Rasool-IR
Hello . Do not be tired
I wanted to know if a macro mouse can be used in the game?
Isn't the account blocked?
I want the mouse:
A4TECH Gaming Mouse Model P93 BLOODY
I use.
Is there a problem with this mouse?

Hey there.

No these are not permitted.

Originally Posted by NAMBOGHINI
ive been playing seige for years now and just downloaded the new update, i have 100gb spare and have deleted and reinstalled the game without running other apps in the background please what do i do i really dont want to buy the game again after spending money on and in the game already

Hey there.

Apologies for the delay in getting back to you. I've just checked your account and it does appear as though you have received MMR for some games played over the last couple of days, has this issue now been resolved? Thanks.

Originally Posted by EpicGamerMan1
I'm playing on the pc version of rainbow six siege, and it seems that I can't play anything on it. It says that the installation is still in progress.

Hey there.

I do apologise for the delay in getting back to you on this.

If this issue is still present for you can I ask you to ensure you've attempted all relevant steps suggested ... Read more

Originally Posted by lIIIllIllIll.Pz
I have another account under the name Duck.Pz and my twitch was linked to it as i used to play on it however i have bought a new account and stopped playing on that account as i have gifted it to my nephew but my twitch is linked to that account so i cannot claim the rewards and i cannot subscribe to the streamers to get there charms e.c.t so i was wondering if you could help me change my twitch account onto my main account. Thx

Hey there.

If you're unable to unlink the Twitch account yourself please reach out to our support teams directly and we can certainly assist you with this.

You can reach us either through the ... Read more

Originally Posted by Seigiku
"You're blocked from logging in due to repeated failed attempts. Please come back later."

I cant to enter this site: https://support.ubi.com

Hey there.

This login suspension should have been lifted automatically by this... Read more

Originally Posted by ***zyJuicyJay
Oh didn't see. Maybe the customers support isn't incompetent then...
Still pretty tilted about my free evening that is gone now

Me too! I do apologise for any inconvenience caused as a result of this and hopefully this issue won't last for too long.

Originally Posted by lesnico
Hi,

I have the same issue with ANNO 1800. I've tried to buy it via your website (ordrer number : 107853050) first and nothing. So I tried again via the UPLAY (Order number : 107854466) app and....still nothing. So I have two different orders which obviously is not what I wanted and nothing on my games. When I try to launch it via the website or the Uplay app on the game page, Uplay asks me a serial number to activate the game

Thanks for your help, I hope you'll be able to find a solution ...

Read more

Originally Posted by ***zyJuicyJay
Hi guys, I hope this thread isn't dead yet.
I have the same problem, my game doesn't show up in library after purchasing it (4 hours ago). The money already has been booked from my bank account.
Already sent a ticket. (Nr. 107855142)

March 2019: Ubisoft saying that they know this issue and are investigating it. 1 year later: nothing. Nice investigation!

How can this still happen? Same issue for so long and for so many people. It's my first order on Ubisoft and it's an absolute disaster.

I'm not gonna wait 72 hours or more like others. If it's not in my library tomorrow, I'll gonna try to refund this game, even if I would love to play it. (Anno 1800)

It really makes me wonder how such a big e...

Read more

Originally Posted by SaitamasWaifu
TTS is not showing up in my library on Uplay.

Originally Posted by LandDestroyer
Hello, i also do not have the TTS in my Uplay Library. Can you guys help me out?

Hey there folks! I've added the TTS to your library now. If you're already logged in to Uplay please log out and back in and you should now find it in your library to download ... Read more

Hey there, Shmob,

Would it be possible to provide a short video demonstrating what's happening in game that we could take a look at, please?

Hey there, Lomen1x.

Just in case if I can ask you ensure you have attempted every step contained here first of all. If you have and the crashes are still occurring if I can then ask you to send your system files over to us on a new or existing support case ... Read more

Hey there, BuyOneGetNone-_. .Thanks for reporting this to us, as such I will forward this report on to the Rainbow Six team.As per Ubisoft policy, we are unable to communicate the outcome of the investigation with anyone other than the player's affected by the investigation itself.

Hey Samz707.

I think you must have more than one account because there is no record of Rainbow Six: Siege on this account you've contacted us on. 2 step verification is active on this account but this isn't the account you're playing Siege. If you're not sure about your account details for the account you're playing Siege on then we'll be happy to help you recover those if you can open up a support ticket from this account, though

Hey YeetUS.DaZoRe! Welcome to the forums.

If you can navigate to the folder where you have Rainbow Six installed, once you've found the folder there will be a file labelled as an application "Rainbow Six Siege". If you can then left click the file to select and then right click this file, then go to "send to" and choose the "desktop" option. This will automatically create a desktop icon as a shortcut to your game. Hope this helps!