Ubi-Perseids

Ubi-Perseids



18 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@CptAshie Hey there! I responded to your other post about this issue but just wanted to clarify, are you having this same issue with Sigrun and Halsteinย or a different issue related to the Gift to the God quest? Please let me know, thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Trinity149 Hey there! Welcome to Discussions!

Sorry that you ran into this issue, but glad that you were able to resolve this the second time around. Since it was intended for players to solve the puzzles within one gameplay sequence, if you end up having to leave, you will need to reload or reset the puzzles before being able to complete them when coming back. Hopefully, this information helps if anyone else runs into this issue in the future. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@khjslions Hello! Welcome to Discussions!

Sorry that you have run into this issue while playing. It seems like this issue is from deleting the game folder, and since verifying the game files hasn't fixed the issue for you, I'd suggest you go ahead and uninstall/reinstall the game. We have an FAQ here that will walk you through how to do this. Please be sure to manually back up your save files before uninstalling the game. ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@liad120 Hey there! Unfortunately, we don't have an ETA at this time. The team is still working to resolve this issue, but as soon as we have an update or hear back, we'll be sure to let you know. In the meantime, you can also keep an eye on the News & Announcements forum...

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    Ubi-Perseids on Support Forums - Thread - Direct

@VaatdaFakk Hey there! Welcome to Discussions!

Thanks for sharing what helped fix this issue for you. Hopefully, this will help others if anyone else runs into this issue in the future as well. ๐Ÿ™‚ Thanks again!


11 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@psYchoedgE Hey! Thanks for posting about this and letting us know that the smoke has changed since the latest update. Not sure if this would be possible, but if you could get us a video showing how the smoke currently looks, vs finding or providing a video of how it looked originally, that would be super helpful. If recording a video, please upload it to a website like YouTube as public/unlisted and provide the link here. Please also go ahead and give ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Sokol-TM Hey! Thanks for bringing this to our attention and I'm sorry to see that you've run into these issues with your dedicated server. Please try the troubleshooting steps in our guides here and ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everyone! So sorry that you are all having these issues with the shaders/shadows after the recent update. I've gone ahead and reported this issue to the team and included the info and pictures everyone has provided so far. Many of you already tried to troubleshoot this issue, but if you haven't yet, please give these steps a try and let me know if you see any improvement. As soon as I hear back or have any updates to share, I'll be sure to update you all here. Thank you for letting us know about this and I apologize for the inconvenience in the meantime!

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    Ubi-Perseids on Support Forums - Thread - Direct

@betabr Hey! Thanks for the update and glad to hear that everything is working now. ๐Ÿ™‚ If you run into any other issues, please don't hesitate to reach out. We're happy to help!

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    Ubi-Perseids on Support Forums - Thread - Direct

@CutePotatoKira Hey there! Welcome to Discussions!

I'm so sorry to hear that you had trouble with your purchase and also didn't receive club access in your game. So that we can better assist you with this issue, I'd suggest that you go ahead and open aย support ticket...

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    Ubi-Perseids on Support Forums - Thread - Direct

@reilem Hey! Welcome to Discussions!

Thanks for grabbing an image of this. It's clearly obvious that the texture did change. While I'm not sure if this is working as intended or not, I've let the team know about this change and I'll see if I can get any further information from them regarding this issue. In the meantime, if you could please also try these steps and...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Tunder_TM Hey! Thanks for the update and I'm sorry to hear that this issue still persists after the recent update. Unfortunately, we aren't able to offer support via Discord calls. I've removed your Discord tag since it could be a privacy issue and I wouldn't want you to get hit with any spam that could potentially be a risk for your Discord account. While we aren't able to help through Discord calls, you can always create a support ticket if you'd prefer to get help that way instead of on the forums.

Since you're still experiencing th...

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    Ubi-Perseids on Support Forums - Thread - Direct
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    Ubi-Perseids on Support Forums - Thread - Direct

@Nicklander Thanks for getting back to us and for confirming that other multi-lap maps are working. I've gone ahead and passed this report along to the dev team. Once I hear back or have any updates to share, I'll be sure to let you know and update this thread. Thank you! ๐Ÿ™‚

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    Ubi-Perseids on Support Forums - Thread - Direct

@RennfahrerAndi Hey! Welcome to Discussions!

I went ahead and merged your two posts into one thread. ๐Ÿ™‚ Thanks for taking an image of this issue and letting us know about it. I can definitely see how it would be difficult to drive tracks when shadows are this dark and make it harder to see! I would be bonking everything!

Please try the troubleshooting steps here and be sure to verify your game files, as this could help fix whatever setti...

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    Ubi-Perseids on Support Forums - Thread - Direct

@speq Hey there, Welcome to Discussions!

I've gone ahead and merged your thread with another one since you all were experiencing the same issues!

Sorry that your gam...

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    Ubi-Perseids on Support Forums - Thread - Direct

@bobman2022 Hey! Welcome to Discussions!

So sorry to hear that your graphics have become pixelated and the colors are weird after the latest update. ๐Ÿ˜ž I see you've already tried some troubleshooting, but just to be sure, please go through all of the steps ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@MisterEEEEEEEEE Hey there! Welcome to Discussions!

Sorry that you aren't able to get connected to the Arcade! If you haven't yet, you'll definitely want to run through the steps in our PC connectivity guide. These steps should help fix any connection issues you're having, but if you are still unable to get connected, you may need to do port forwarding....

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    Ubi-Perseids on Support Forums - Thread - Direct

@r3cliq Hello! Welcome to Discussions!

Sorry to hear that you are also having the same issue and that your game has been crashing so much lately. Please make sure to go through all of the steps in our FAQ here as these steps can help resolve many of the common causes of games crashing. If the issue persists, you may want to go ahead and uninstall/...

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