Ubi-Perseids

Ubi-Perseids



22 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@G4l4xyGuy Hey! Welcome to Discussions!

I'm sorry that you are experiencing this input lag in your game. Something we can try off the bat is to check your Power Mode settings. We'd suggest changing this to at least Balanced, if not High Performance. This will help make sure the game is getting the power needed to run well, even from your integrated GPU. I would also suggest running though the steps in our general PC guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Flyin-J Hey! Welcome to Discussions!

Sorry to see that you are having this weird graphical issue in the game. Thank you for providing this video too, that's always super helpful when we're reviewing an issue like this! I noticed you mention it happens every time you play Live, but could you let me know if this happens with every map you play, or only with a specific one? Please also try ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@QuosmicSloth Hey there! Welcome to Discussions!

I'm sorry that you're having trouble getting this map validated. So that we can look into this more, could you please take a video showing you clicking the validation button? Once you have the video, please upload it to a website like YouTube as public or unlisted and share the link here. Also, after you click the validation button, can you also hit Ctrl+G to see if a debug log will open? If it does, taking a screenshot of this will help. You should be able to close it by hitting Ctrl+G again. Finally, I'd suggest that ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Mikey_______ Hello! Welcome to Discussions!

I'm sorry that your game is crashing when you launch/load it up. It sounds like you've already tried some of the troubleshooting steps in our guide here but I'd ask you to please check that you've completed all of the steps in total. If you're still having trouble with the game crashing, I'd suggest that you go ahe...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Steexow Hey! Thanks for providing this video to us so we could get a better idea of what was going on here. It is strange that the game freezes up/crashes as soon as you click on a player's profile in-game. If you haven't yet, I'd suggest that you go ahead and try all of the troubleshooting steps in our guide here. Hopefully these steps help fix the issue but if you conti...

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    Ubi-Perseids on Support Forums - Thread - Direct

@prohjort Thank you for the update, and I'm sorry to hear that those steps did not help! If you haven't yet, please be sure to give the steps in our FAQ here a try, as they could help fix this issue. Not sure if this could help with the game changing back to borderless windowed mode, but you could reset to default settings and see if that helps fix it from changing random...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Evo-Chris92 Hey! Thanks for sharing your knowledge about this. It makes sense that the triggers would only be able to be bound to brake/accelerate. If anyone else comes along and is confused about this, this should hopefully help them. πŸ™‚ Thanks again!


21 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @Zileyy! Welcome to Discussions!

I'm sorry that you are having this issue with your gameplay being choppy and the textures loading slowly. 😞 I hope we can get this fixed so you can get back to enjoying the game!

First, if you haven't yet, I'd double-check to make sure you've gone through all of the troubleshooting steps in our guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey, @DoP3TriX @V1rtualzZ! We are still continuing to investigate this issue. I've gone ahead and added your information but I did want to get some more info too. Could you let...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey everybody! Thanks for letting us know that you're experiencing this, and I apologize for the inconvenience caused! This is an issue the team is aware of and they are investigating. Hopefully, it will be fixed soon but please keep an eye on the News & Announcements forum for the patch notes in the meantime. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@lav253 Hey there! Sorry that you've run into these issues after downloading Season 10. The issue with the specialization weapon is one we're aware of and the team is currently looking into it. When you mention the game time isn't showing on the screen, do you mean in-game or in the Ubisoft Connect client? Also, could you let me know which directives you were previously using? Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@DoP3TriX Hey there! Thanks for clarifying this. Would you be able to provide a screenshot or image from your game showing all of the keys you had collected for the apparel event? Also, just to check are you having the same issue as the one described in ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@ShastaLite Hey! Welcome to Discussions!

Thanks for letting us know about this issue and for being so detailed with your report! I really appreciate it. πŸ™‚ So that I can get this reported up to the dev team, would you be able to provide any images or a video clip showing this? If you record a video, please upload it to a website like YouTube and share the link with us...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Gholarian Hey! Welcome to Discussions, and I'm sorry for my delay in getting back to you!

Also, apologies that you were having trouble with this weekly. Were you able to eventually get it completed? Did you try the steps that @social-phobia suggested?

Since the weekly challenge you originally asked about is probably no longer available, are you having any issues with the current challenges? Let me know and I can help get it looked into. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Aryotus Hello! Sorry that your Specialization research isn't completed. Hopefully, we can get this figured out!

To start with, please try going through all of the troubleshooting steps in our FAQ here. If you're still unable to get the research completed, could you let me know if this is happening with all of the Specializations or only a specific on...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Aryotus Hey! I'm sorry that you are getting disconnected after the latest update. If you haven't yet, please be sure to give the steps in our guide here a try. This should help but if you're still getting kicked, could you let me know if you're seeing any error codes? If you are, it would be helpful if you could get an image of the error as well. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey @hpoonis2010! Are you still having trouble with getting the keys to drop? If so, could you let me know if it's happening for all Broadcasts? Also, it would still be helpful for us to have a video showing this issue as well. You can upload the video to a website like YouTube as public or unlisted and share the link here. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Ojustaboo Hey! Apologies for my delay in getting back to you! Glad to hear you were able to get this completed. I apologize for how frustrating this was though. If you run into any other issues, please don't hesitate to reach out. We're happy to help. πŸ™‚

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    Ubi-Perseids on Support Forums - Thread - Direct

@Hazch Hey! Thanks for letting us know about this issue, and for grabbing these images so we could have a closer look.Β I've gone ahead and reported this to the team so that they can get this looked into. Once I hear back or have any updates to share, I will update you here and let you know. Thanks again! πŸ™‚


19 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@Winstonian Hello! We've heard back from the team and they would like us to gather some more information to help with their investigation into this issue. Would you be able to provide the Match IDs from when this occurs? Also, could you provide a video showing what happens before the crash occurs? Once you have the video, please upload that to a website like YouTube or Google Drive, and share the link with us here. Thanks!