Ubi-Perseids

Ubi-Perseids



19 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@profesor_rick Hey! Welcome to Discussions!

I'm sorry that you are missing the credits/booster from your Welcome Pack! On our end, it looks like your purchases haven't been going through. Please create a support ticket so that our team can help look into this issue with you. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@MC_P_PANTS Hello! Apologies for the frustration this issue has caused. If you haven't yet, I'd suggest you create a support ticket so that our teams can help take a closer look into what could be causing your operator skins to reset. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Jin-GaBa Sorry to hear that those steps did not help! In this case, I'd suggest you go ahead and open a support ticket so that our team can help take a closer look into what could be causing this issue for you. Thanks!

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    Ubi-Perseids on Support Forums - Thread - Direct

@cal_stewart_12 Hey there! Welcome to Discussions!

To answer your question, this isn't currently possible. This is because of the way that cross-progression is going to work. The same inventory, progress, and Player Stats will be shared across any platforms in the same family that the features are available on. For more information, you can check out our FAQ here. Also, keep an eye on our ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@vxie Thanks! I think @Ubi-Ciel was asking to make sure that the date on your PC was set to the correct date/time. Can you also please try the steps in our guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@NoBodyCheating Sorry to hear that those workarounds did not help! Please let us know the following information:

  • Mouse DPI
  • Mouse Polling rate
  • Is v-sync (and g-sync if supported) on or off?
  • Are there any second applications open during the game (streaming, recording, chat, etc.)
  • Is it possible to extract a pattern of gameplay when the issue happens?
  • Is it before or after any specific events?
  • Are there any specific maps or Ops selected where the issue happens more often?


Please also provid...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Grumpie_Bear Hey there! I replied to your post regarding this issue and gave some troubleshooting steps to try as well as a workaround provided by another player. Please give those steps a try and reply back to ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Grumpie_Bear Hey there! Welcome to Discussions!

So sorry to see that you are getting this error and having connectivity issues with the game. Completely understand the frustration here and hopefully, we can help. To start with, if you haven't yet, I'd suggest going through the steps in our FAQ here. These steps should help resolve man...

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    Ubi-Perseids on Support Forums - Thread - Direct

@unproven_ Hey! Sorry that you're experiencing a high ping when trying to play. If you haven't yet, I'd suggest going through the steps in our guide here. If you're still experiencing a high ping after going through those steps, could you please let me know if this is happening to everyone in the match at the same time? If so, do you ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Zakunawua Hey there! Welcome to Discussions!

I'm sorry to hear that you are running into this issue after the last update. It sounds like you've already completed some of the steps in our guide here, but I'd like to make sure that you've gone through all of the troubleshooti...

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18 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@Randelia Hello! Thank you so much for taking the time to get all of this information together for us. I really appreciate your help with this. 🙂 I've passed all of the information (videos and pictures, etc) to the team to help them investigate this issue further. If they need any other information, I will be sure to update here and let you know. Thank you again!

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    Ubi-Perseids on Support Forums - Thread - Direct

@itsBeardex Hey there! Welcome to Discussions!

I'm sorry that you are also having this issue. We are still investigating this, and currently have a thread about the issue ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Najy_Hyuuga Hello! Welcome to Discussions!

Sorry that you are no longer able to access your DLC content! I hope I can help so that you can continue playing! To start with, I'd check to make sure that your add-on content is still showing as installed on your console. Here is how you can double-check that. I'd also suggest going through our troubleshooting steps...

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    Ubi-Perseids on Support Forums - Thread - Direct

@kyuku_vox Hello! Welcome to Discussions!

I'm sorry that you are getting this error after purchasing the game! Hopefully, we can get this figured out so that you can enjoy playing the game. 🙂

To start with, please try the troubleshooting steps in our guide here. These steps should help, but if you continue to receive this error code, please also try the steps ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@hridoychowdhury Hello! Welcome to Discussions!

I'm sorry to hear that you are having trouble getting this quest completed. There is a known issue the team is investigating, but this issue seems different from yours. The known issue is that Balor doesn't die, and therefore players aren't able to get the quest completed. In your case, you mentioned that you're able to kill Balor, but still are unable to complete the quest. Is the quest just not triggering/showing that you've completed it, or are you having trouble getting the quest turned in? Would you be able to pr...

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    Ubi-Perseids on Support Forums - Thread - Direct

@archsh3riff Hey there! Apologies for the confusion. This issue has been reported to the team, but sadly we don't have any updates to share yet. Once we have any news to share, we'll be sure to update this thread. Thanks for your patience in the meantime, and I apologize for any inconvenience caused.

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    Ubi-Perseids on Support Forums - Thread - Direct

@StrongerStrange Glad to hear that your game isn't crashing anymore, and thanks for getting this gif to us! Would you be able to provide a video so we can see all of the God Favors? Please upload the video to a website like YouTube or Google Drive and share the link with us here. Having a video will help us take a closer look, and we can also pass it along to the team for further clarification. Thanks in advance!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Totoro_71 Hi there! Welcome to Discussions!

I'm sorry that you're having trouble getting this world event completed! Would you be able to record a video clip showing that you're unable to interact with the body and carry it? Once you have the video, please upload it to a website like YouTube or Google Drive and then share the link with us. We can take a closer look at what is going on and see how we can help. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@TheBigJA3 Hey there! Welcome to Discussions!

So sorry that you aren't seeing the DLC content appear in your game. 😞 Hopefully, we can get this figured out so that you can enjoy the content!

To start with, can you double-check to make sure that your content has been installed? ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@greatoldtree Hi there! When we have any updates to share, we will post them here. I'd also suggest keeping an eye out on the patch notes posted in the News & Announcements forum as well. Thanks! 🙂...

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