Ubi-Perseids

Ubi-Perseids



11 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@Felle080607 Hey there! Welcome to Discussions!

I'm sorry to hear that your game is just stuck loading and you haven't been able to play. Hopefully, we can get this sorted so that you can get back to having fun and earning PBs! 🙂

If you haven't yet, please try all of the steps in our troubleshooting guide here. It sounds like y...

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04 Sep

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    Ubi-Perseids on Support Forums - Thread - Direct

@juicebox-io Hey! Welcome to Discussions!

I'm so sorry that you purchased the game but have not received it on your account yet. On our end, it doesn't look like this transaction went through. Usually, when this happens, the charge you see on your account should drop off in 5-7 business days, depending on your bank, and the funds are returned to your account. However, if that doesn't happen or if you have any other questions/concerns, please open a s...

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    Ubi-Perseids on Support Forums - Thread - Direct

@aquaductvsja Hey! Welcome to Discussions!

I'm sorry that your game is not launching! Hopefully, we can get this figured out so that you can have fun playing the game. I know you mentioned you've already tried some troubleshooting steps, but please be sure to go through our guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@ThePeakester Hey! Sorry that you're still having trouble getting this trophy unlocked. Have you only played the game on the PS4, or did you also play on a different platform at some point? It seems like this issue usually happens when some of the achievements have been unlocked on one platform, but then the player starts playing on a different one.

Would you mind trying the steps in our guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@kiefersmartin Hey! Welcome to Discussions!

The reported issues with this quest should be fixed in the latest update. Please double-check that your game is fully up-to-date and also go through the troubleshooting steps here. After trying those steps, if you're still stuck and unable to proceed with the quest, would you mind recording a video showi...

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    Ubi-Perseids on Support Forums - Thread - Direct

@BrolyJ3bus Thanks for trying those steps, and I'm sorry to hear that the issue has persisted. Are you able to provide a video showing that the camera moves up to the sky when you move forward, and down to the ground when you move backward? It would also be helpful to see the issue with the cursor appearing as you described. Once you have the video, you can upload it to a website like YouTube or Google Drive and share the link with us here. We can then pass this along to the dev team to get more info about this. Thank you!

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    Ubi-Perseids on Support Forums - Thread - Direct

@azullFR Hey! Thanks for letting us know about this issue and for providing the video. Super helpful! I've gone ahead and passed the video along to the team to get this issue reported to them. Thanks also for uploading your cloud save so that I could get that over to the dev team as well. 🙂 Once I hear back or have any updates to share, I'll be sure to update this thread and let ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@SpirantCrayon22 Hey! We heard back from the team regarding this issue and the game doesn't show icons for small chests on the map. However, if you aren't seeing icons on the map for chests that are either medium chests or small cargo chests, please let me know!

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    Ubi-Perseids on Support Forums - Thread - Direct

@Christianpi2019 Hello! Welcome to Discussions!

Most of the issues with the Opals in various areas have already been addressed/fixed. If you're still having this issue, you may want to double-check your game is completely updated and also run through the steps in our FAQ here.

If you are still having this issue in the areas mentioned, w...

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey there, @Randelia @H0BBS! Thanks for your feedback about the horse speed in Francia. Other players have also shared this sentiment, and so we've passed the feedback along to the dev team for consideration. We haven't heard back yet, but you can always keep an eye on the patch notes in the News & Announcements forum. Thank you again!

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    Ubi-Perseids on Support Forums - Thread - Direct

Hey all! As @Randelia has mentioned, this is the English-speaking forum so if you'd like to continue discussing this issue in German, it would be best to follow the link provided to the German forums. I can also confirm t...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Randelia Hey there! I'm sorry to see that the enemy has no level scaling in your game. Does this only happen while you're located in Eurvicscire or does it happen elsewhere as well?

If you haven't yet, please give our troubleshooting guide here a try, and be sure to ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@ThePeakester Hello! Welcome to Discussions!

I'm sorry that you are also having issues with this trophy. It seems like the issues with the trophy unlocking can happen when a trophy is unlocked before on a different platform, and then the player switches over to a different console or platform. Is it possible you played on a different platform other than PS4 at some point while playing the game, or have you only played on the PS4 the entire time?

If you haven't yet, please try the steps in our guide ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@BurningFalcon89 Hey! Welcome to Discussions!

I'm so sorry that you're also having an issue where the key doesn't spawn correctly and you're not able to unlock the cage. If you haven't yet, would you mind giving the steps in our guide here a try and seeing if they help fix this? If the issue persists, can you provide a video like @Ubi-Keo described above? Having a video will help us understand the issue better and also allows us to pass it along to the dev team to help with their investigation. Once you have the video, please upload it to a websi...

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31 Aug

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    Ubi-Perseids on Support Forums - Thread - Direct

@Nicklander Hello! Welcome to Discussions!

I'm sorry that you have run into this issue with the ghosts not saving to the leaderboard and the replays not autosaving either. Just to clarify, this is only happening on this map, is that right? Does it happen for everybody attempting to play the map or only for some people? If you haven't yet, can you please try ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@CiroGas Hey! Welcome to Discussions!

I'm sorry that you have also run into this issue and are unable to play solo mode. If you haven't yet, please go through all of the steps mentioned in my post above, and also open a support ticket and upload your system files if you continue to have issues with being unable to play.

As for the campaign miniatures sho...

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    Ubi-Perseids on Support Forums - Thread - Direct

@ULT-Sharky107 @KIRIKOUYE06 Hey! Welcome to Discussions!

I'm sorry that you both are having an issue where you aren't able to see the regional leaderboards/stat...

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    Ubi-Perseids on Support Forums - Thread - Direct

@toshibach Hi there! Welcome to Discussions!

I'm sorry that you are having these issues when trying to play the game! Hopefully, we can get this figured out so you can enjoy playing COTD again.

If you haven't yet, please go through our troubleshooting guide for PCs here. Since it seems like you were also having trouble getting connected to the servers, ...

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    Ubi-Perseids on Support Forums - Thread - Direct

@actshun Hello! Welcome to Discussions!

Thank you for letting us know about this issue, and for providing the steps to reproduce this. In case you haven't tried our troubleshooting guide yet, I will link it here. It may help fix whatever issue could be causing the crash when the pedals are plugged in. If it doesn't, would you mind recording a video showing the white screen/errors you see when you launch the game with the pedals? Having a video helps us understand the issue better and is also very helpful when we report issues to the dev te...

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    Ubi-Perseids on Support Forums - Thread - Direct

@Fsxproo Hello! Thanks for checking in. This issue is still under investigation by the team, and we don't have any new updates to share at this time. I know this probably wasn't the news you were hoping for, and I apologize. Once we do have any updates to share, we'll let everyone know. You can also keep an eye on the News & Announcements for any news/updates as well. Tha...

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