Ubi-SleepyGoat

Hey there @AhmadOmar606vip

For an issue like this, we will need to see a video of the talent not working, preferably alongside a written explanation of what should be happening. Once I have that, I can get this reported up for you!

You can record a video using the Xbox Game toolbar, and upload it to YouTube so that you can send a link in ...

Hey there @Unkn0wn-Player_

Sorry to see you've run into the crashing issue, I was actually running into it myself in a few of our games recently.

This helped me out a little bit, so it might help you as well!

First, verify your game files, and let Ubisoft Connect replace anything it sees as corrupted or damaged.
...

Hey there @MizuNubi21 and @Unkn0wn-Player_

If you are still running into crashes like this, there are a few things that I can recommend.

First, Easy ...

Hey there @SKDExhumed

Sorry to see you're running into more frequent crashes after the most recent update. This is something that we are currently investigating, and I would like to collect some info from you so that we can add that to our investigation.

First, are your crashes happening totally at random, or have a lot of them happened when you open your map? If you are able to open your map, do you get a crash when you try to move it towards "The Summit?"

Secondly, I would recommend our ...

Hey there @Mrbk03

As @RipLine there is a problem we're investigating currently where moving your map towards The Summit can cause a crash in certain situations. Currentl...

Hey there @sir_coenraad_VI

No updates just yet, but our investigation is still ongoing.

Hey there everybody (Saying that just in case I end up merging a few other reports into this thread )

We are actually aware of a few instances where rifles with 8x scopes that aren't specifically called that in the attachments list are not working with Focus. We're still waiting to hear back about this issue from the Team, and I'll go ahead and add Dr. Hope to the list of guns this is happening with.

Thank you for bringing this to my attention!

Hey there @TheGrizzly_Bear

Sorry to see you're running into a crashing issue, particularly when you're trying to get some group gameplay started.

When the game crashes, does it simply kick you back to your PlayStation 5 dashboard, or do you get a crash error? If you do get a crash error, can you take a picture of it for me and send it in a reply on this thread?

I can also recommend ...

Hey there @rici4n0

Hopefully I can help you out with the coloration issue you're running into.

First, can you take a screenshot showing the main menu of the game for me? That will let us see whether the issue is wi...

Hey there @RipLine, the issue you are describing may be related to a crashing issue we're tracking that involves your Manhunt progress.

Did you complete the entire Manhunt this season, up to killing General Anderson? If so, can you get as close to the corner of the map as you can and take a screenshot for us? You can attach the screenshot to a reply to this thread!

Hello everyone. I understand that you are all frustrated with the crashing issues, and as you can see from the Known Issues Trello; increased crashing reports is something that we are investigating and consider to be a critical issue.

That being said, investigating these problems is only really possible if we can collect specific system info from the people who are experiencing crashes.

That is why we request everyone to follow the same troubleshooting, and then open a support ticket to attach your system files for us. Please keep in mind that if you post about crashing in this forum, receive those instructions, and then follow up by ignoring the request our support agents make there is nothing more we can do to help get your concerns elevated at that point.

The whole team appreciates everyone's patience, and when we can get cooperation on the troubleshooting and info collecting it is often extremely helpful for the development team.

Hey there everybody. As you may have seen, a workaround was implemented on our side of things for issues with collecting Dr. Home after the mission ends. If any of you have had the chance to replay the mission, please let me know if you were still unable to collect it normally.

You may need to re-do the mission on a second agent to get the weapon, but it will become available to both agents afterwards.

Hello @ConteOliverr and @Zou2017wwe

This is not a bug, those items are not possible to get rid of because they are a part of unique, promotional weapons that you...

Hey there @dmandoom

There are a few things that I can recommend for this launch error you're running into.

Before you do anything else, restart your computer and ensure that Ubisoft Connect is not running. You may need to open your system tray, right click on it, and close it manually.

Once that is done, follow the steps below:

1. ...

Hello @Rambo_Bambo and @Kamikaze-TMX

Please refer to Thrupney's post and follow all suggested troubleshooting.

If you continue running into crashses after that, we will need you to open a one-on-one support ticket as their post suggests. This will allow us to collect detailed system info and investigate what is causing these crashes....

Hey there @AngryVikinng

I appreciate that you have gone to so much effort to try and fix these crashes on your own.

I am curious about what you mentioned in your last post, where the game crashes when you move your map to the top right corner. Can you take a screenshot of the area of the map that causes your game to crash, or are you totally unable to view it?

Hey there @Zou2017wwe

The issue with certain materials not sharing across your agents is something that we are aware of.

If possible, can you provide two screenshots of the entire materials window from two different agents so that we can see the difference, and which materials are affected?

Hi there @antiflaggx

As my counterpart MrM said, this is something we will need to see a video of in order for us to get it reported up properly.

Since you are on PC, you should be able to ...

Hey there everybody.

The issues with receiving the exotic from that mission is something we are aware of, and we implemented a fix for it a few days ago, during a maintenance period.

If you have not received the gun after re-completing the mission since that fix went live, please let me know.