Hello again everyone.
Just to clarify, you will have to completely reset the manhunt and re-do the entire thing up until the Anderson mission, then complete it again in order to get the gun. If this does not work, try completing the entire thing on a brand new agent.
Please let me know if this allows you get a Dr. Home.
Hey there @hyper-sniper
Please record a short video showing what happens in-game when you try to change your apparel. Since you are playing on PC, you can use the Xbo...
Hey there @FeykoHD
When you open the map, are you able to see a mission icon for this mission? If so, can you take a screenshot showing that icon on your map and then record a short video of what happens when you approach the marked location? The video should be uploaded to YouTube, then you can reply to this post with a link to it!
If there is no icon on your map for this mission, you can just take a screenshot of the Dark Zone West area on your map and send that my way instead.
Hey there @BortolinDiego
As we have already advised on the cases that you have opened with us, your issue has been escalated to a specialist already, and they will assist you as soon as they have time. I appreciate your patience on this issue so far!
Hey there @Kaywin32
The Santa outfit should appear as something you can use during the ongoing holiday event automatically. If you did not receive one, please try out the basic troubleshooting here, then start the game up again and make sure it logs you into the correct Ubisoft account. If this does not allow you to use the Santa outfit, please let me...
Hey there @Rene241094
For the issue you are having opening a support ticket, all you need to do is manually log out and then back in on that support page. You will be able to open a ticket afterwards.
As for your issue starting this mission, please try the workaround below -
The workaround steps:
And please keep in mind, that you are required to be civil and respectful towards other players. If someone makes a suggestion in the hope of helping you fix your issue, be kind to them in return. Future instances of rudeness will be...
Thank you for the additional workaround @V1rtualzZ!
There is a slightly simpler thing that everyone can try as well-
The workaround steps:
Please reply to this post to let me know if you try this and it doesn't work for you.
Hey there @Digifracture
This is something we're still looking into at this point, but there is a workaround that we can suggest that has been working for a few of our other players!
The workaround steps:
Unfortunately for this workaround, each affected player will need to perform this individually, with a player that was not affected as the person who an...
Hey there @Mr-Norway.
Unfortunately, we are not able to grant any specific items you missed out on. If it was because of a bug or disconnect, that would be reviewed on a case by case basis, but in this situation it looks like you did not actually play at the time this item was available as a reward.
Hey there @Ms_M3gad3tH
Your description of this issue makes it sound like something that happens everytime or almost everytime that you try to queue for Countdown.
Can you record a short video showing you joining up for Countdown and loading into a Manhunt instead? If you play on console, you can use your console's media sharing to record a video. On PC you can use the ...
Hey there @Anchovieaddict
Were you able to keep following the Loot Goblin immediately after he spawned? It is possible that it has spawn protection while sliding out of the sewers in some instances, so you may have to wait a bit.
If it was moving around after leaving the sewers, it definitely should have been damage-able at that time. If this is an issue that you are able to replicate, would it be possible for you to record a video of that for us? If you let me know what platform you're playing on I can provide instructions on recording a video.
Hey there @ChangingYew2595
I checked into your support ticket and manually updated it on my end. You should get an automated email explaining how to proceed. Please keep in mind that this is not something I can help you with publicly on the forums, and any assistance will come through that support ticket. Also, in order to make sure that your ticket does not get filtered out of the correct queue, please avoid updating it until an agent has asked you for additional information.
Hopefully we can get your agent restored soon!
Hey there @Status_GHOST
As we announced in the previous patch via the News and Announcements section of the forum, many items were made unavailable for purchase with textiles credits due to an issue that caused the game to deduct premium credits instead.
There is no answer to the original question, as that answer will need to come through an announcement from the game developers and bug fixing team. Please keep an eye on News and Announcements for any updates about this issue.
Hey there @Whiskyraider!
If you are still having trouble getting the DZ South Recon side mission started, can you take a screenshot showing that you have completed DZ East Recon, then ...
Hey there @KLOWNYLOVE
There was a recent change made to how the Dr. Home weapon gets rewarded to you. If you did not already receive it from replaying the mission up to now, please do so and it should be automatically added to your inventory, or your stash if your inventory is full.
Let me know if you cannot receive the weapon this way.
Hey there @linc-harris6670
If you check the Trello board for known issues when updates come out, you may notice that our development team does frequently acknowledge issues with Countdown and The Summit causing frequent disconnects and crashes.
This is a long term problem that gets some attention each patch, and we hope to see improvement with each of those patches.
That being said, this is a forum for seeking technical support with in-game issues. All that our agents here are able to recommend to you is basic troubleshooting, some mildly more ad...
Hey there @LL3934
The forum you posted this on is specifically for English language support only. As machine translating will often completely change or lose the meaning of a post, I would strongly advise you to seek support in a one-on-one support ticket. That support website should automatically match you with an agent that is able to natively speak and type your most comfortable language.
Hey there @Silent___Sniper
If the reward you are referring to is the Dr. Home rifle, a change was made fairly recently to manually add it to your inventory once you have completed the mission. Please try completing the mission again now, to see if you receive it.
If you do not, please let me know!
devtrackers.gg