Ubi-SleepyGoat

Ubi-SleepyGoat



04 Jan

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Tori_Hanzo, you might be a bit confused.

You're describing a mission from Anno 1800, and this is the forum for The Division 2. Please go here and post about the problems you are having with this mission there.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Fox034

Unfortunately, the only fix for audio crackling is setting your output format to 48000hz. There is no other method to fix crackling audio.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for the update @supermeowww

There is another workaround you can try for crashing that occurs when you move between NYC and DC. If you turn off any global directives that you have, you should be able to fast travel afterwards.

For the crash you are seeing when you move your map near the Countdown area, that is an issue we have under investigation at the moment. I will get your report of the issue added to our investigation.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @DavidDevil0319

The first issue you've mentioned is something we have under investigation at the moment. There is a workaround you can try which is to join a co-op session with someone who has access to DZ South, enter the area with them, then leave that co-op session and see if you can open the gateway to DZ South afterwards.

For your second issue, the mission text to talk to Kelso will remain until you finish this season's manhunt entirely. That means you will need to kill every target, then finish the final mission to hunt down Anderson. If yo...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @ssvanguard and thank you for the video!

Our team has been looking for a way to replicate the issue, and your steps and video should be very helpful. I will get those added to our investigation.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @AlpineBrisket, I understand what you're asking and I can reach out to the team to see if the final manhunt mission for the current season is meant to have a leaderboard or not. It is possible that it has been purposefully omitted but once I hear back I will update this thread to let you know!

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Hey there @Badass_Benny911

As this is not something the support team can provide you any assistance on, I am going to move this thread over to the Gameplay Discussions so more players can get their eyes on it. You'll be a bit more likely to get some good info gathered that way 😊

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey everybody!

I'm making this post so I can mark it as an answer and have it show up all fancy for people who enter the thread experiencing this problem recently.

There is a known workaround to bypass crashes when moving between the two regions in-game.

The workaround is to disable any ongoing directives, which are your global difficulty modifiers. Make sure these directives set properly by disabling them, logging out and closing the game, then re-open it and double check to make sure they stayed disabled. After this, try to move between NY and DC (Or DC to NY if you were stuck in DC, as some people have reported in other threads.)

If this does NOT work for you, please let me know in a reply!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Infl1encer, and thank you for bringing this to our attention.

Just to make sure I have the right idea of what's happening here, can you grab a screenshot showing that that item is in your inventory after claiming it?

Also, if you have actually completed the event up to the point that you would typically be able to claim that item normally, were you able to claim it a second time?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Rfox13

Currently, there are no reported issues with the online services. Can you run through the troubleshooting steps listed here and let me know if you continue running into issues afterwards? Please note that you will need to test a wired connection, or have direct access to your router in order to fully complete these steps.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @F3nr1rk

Can you grab a screenshot of the Golden Bullet reward list, showing the reward that you didn't properly receive?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello @Haashu

Just so I can get a better idea of what you're running into, can you take a screenshot of what happens when you try to enter the east DZ now?

If you join someone with the DZ open at this point, are you able to enter it?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there everyone, just wanted to note that I marked @the_Kettle's post as the "Best Answer" so that people can see a functioning workaround for the issue.

We're still waiting to hear back from the team about a possible fix for the issue with the door shifting between stuck open and stuck closed. I'll update our investigation with the additional reports we have received over the last couple weeks!


03 Jan

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Nalyd124!

This should be something I can help you with if you're still having trouble. Take a screenshot of the error message and send it my way.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @seymoorefrog

I'm sorry to see you're running into a crash. We actually currently have issues with crashing when travelling between the regions under investigation. I can see the case you had open to send us the video, but the video attachment may have failed. Would it be possible for you to upload it to YouTube and reply to this thread with a link to it instead?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello again @RipLine, apologies for my delay in responding!

If you are still experiencing a crash when you try to check that area of the map, please try resetting the Manhunt and completing the briefing mission. Afterwards, check if you can look at that portion of the map. Let ms know how this goes!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Red_dawn87!

Thank you for your information on this front! Typically, we do not recommend direct settings files changes publicly as they can often cause more trouble than they solve but these suggestions should be harmless for anyone who sees and attempts them!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @hat--, unfortunately as @V1rtualzZ there is no way for us to shift clan leadership around, even with the support and management tools. The system should give preference to active players when the automatic shift happens however so that should make it easy to contact the new leader after the 90 day transfer happens.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @telesis, if a quick restart of the game did not let you get access to Cassie Mendoza's store, please ...

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21 Dec

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Yes @N3mB0t, I read the entire thread. Your information has been added to our reports.