Ubi-TheBerry

Hey there @monkey7m3,

Thanks for getting back to us, sorry to hear this is happening more often again.

You can clear the launcher cache by ...

Thank you @The_Toble!

This has all been fed back to the team.

Should we hear more on this, we'll share those updates here.

Thanks guys!

Thanks for reaching back out @SouzeMan , sorry to hear it's back again.

Just to confirm - have you tried verifying the game's files at all?

If so, could you please capture another screenshot of the error so we can pass both reports on to the team?

Thank you!

Thanks for the update @Fsxproo, glad to hear it!

You know where we are if there's anything more you need help with!

Hey there @Minos-ske,

Thanks for reaching out, sorry to see you're having issues.

Do you receive the same error as posted originally?

Have you attempted all steps including reinstalling the Visual C++ library as advised?

If you could please provide more details of the issue, we'd be more than happy to see how we can assist.

Thank you!

Thanks for the updates guys!

Enjoy and you know where we are if you need any further help!

Hey @Samsbase2008,

Just checking in to see how you've been getting on with this?

Hey there @Choum,

Thanks for that, I can see we responded to you but haven't heard back yet.

When you're next available, could you please sign into then Help Site and respond to us when you're next available?

...

Hey there @Sandslot,

Thanks for reaching out, sorry to hear you've had issues validating your account.

If you're still having issues, could you please open a case via our Support Site, ...

Hey there @cOwOdy,

Sorry to hear you're still having issues.

Could you please contact us via our Support Site, ...

Hey there @PusenMimi,

Thank you for reaching out, are you both using different networks when playing?

And are you using different ISPs?

Further to this, could you both please also ensure you've completed all of the steps in our ...

Hey there @MyMateRandy,

We would advise allowing at least 24hrs before trying again if you've had a fraud warning, as making further repeated attempts can be detected as someone spamming / brute forcing an account / purchase.

If you continue to have issues, please reach out to us directly via our ...

Hey there @Eman-ubi,

Thank you for reaching out.

At this time, I'm afraid, Rainbow Six: Siege does not support cross progression between PC and consoles.

Meaning, when purchasing the game on PC, you will be starting fresh.

It isn't currently possible to transfer any of your progression or content from your PS4 copy.

Apologies for the inconvenience caused and if there's anything more we can answer, please let us know.

Thank you!

Hey there @Flipendoalo,

Welcome to the Ubisoft Discussions.

As these are our English speaking forums, could you please translate your post so we can see how we can help?

Otherwise, you're more then welcome to reach out to us in Spanish via our ...

Thanks for the update @HadesCorner - I can see we responded to your case on the audio issue (I've removed your Case ID from your last post for security reasons).

Could you please update your case when you're next availab...

Hey there @ToxthiccWitch,

Thanks for getting back to us, please keep us in the loop with how you get on.

The game will connect to the best data centre based on your ping.

We have a guide on selecting a data centre manually here - please give this a try and let us know if the resets continue.

Thank you!

Hello @Kaedenya,

Thank you for reaching out, sorry to hear you're having control issues.

May we please know what model Xbox controller you're using?

And are you using a wired or wireless connection? (Please try wired if you haven't done already as suggested by ...

Hey there @Swarnzii,

Thanks for reaching out to us with this.

This doesn't appear to be something raised as of yet.

Would it be possible to please capture and share a video of this behaviour so we can take a closer look?

Much appreciated!

Thank you for your additional videos guys, however as per our Forum Rules, we kindly ask that you do not publicly name / shame any players you encounter in-game, regardless of their behaviour.

We have sufficient report channels available to notify us of their behaviour and the Discussions is not the place for this.

As long as you have reported these players in-game, we have the information we need on the incident.

As per ...