Ubi-TheBerry

No problem at all @AqOn01, the team have been able to reproduce the issue so we hope to have updates to share in the near future!

Thanks for raising this to us guys!

Hey there @pfandrews1953,

Thanks for reaching out and reporting this to us!

We haven't had any other reports of this, but it certainly doesn't sound right.

Could you please capture a clip of this behaviour so we can pass it to the team to investigate?

Much appreciated!

Thanks for getting in touch @iBeeGamin, I'm afraid we haven't had any updates on this issue as of yet as it's still under investigation.

Any news will be shared to the News and Announcements channel.

Thank you for your continued patience while this is looked into!

Hey @EL_JRH-RLX ,

We're aware of crashing issues on PC and have a pinned thread discussing this already ...

Thanks for the updates guys, appreciate it and we'll let you know as and when there's news!

Hey @Function1,

Trophy progress doesn't always carry from PS4 > PS5 so if you completed some of the requirements on PS4, it's likely you'll need to re-do them all on PS5 for the trophy to trigger.

As for screenshots, anything you can grab is fine, including a tracker site.

Thank you!

Hey there @xxxerick113xxx,

There was some maintenance for For Honor which has since been resolved.

If you're still unable to connect, could you please contact us directly via our Support Site, ...

Hey @jho728 ,

Thanks for reaching out, sorry to hear you're also having issues.

Could you please try disabling your integrated graphics in Device Manager?

This is done by opening Device Manager > Clicking on your Intel UHD Graphics > Click Disable.

With it disabled, this should stop it being detected all together.

Please let us know if this then allows you to use your RTX card in-game!

Thanks for getting back to us @FH-Y6S3-FU2-001.

Did you give our connectivity steps a try too? Just to ensure that while your connection is generally alright, it's as a strong as it can be to the game's servers.

If you have and there's no chan...

Thanks for reaching out to us and sharing this feedback @loyal100christy , we appreciate it and I understand your points in regard to the cross-play launch possibly causing some disparity between console / PC users.

I've passed your comments onto the team as something for them to consider in the future.

We can't confirm if or when this will be implemented as this is handled at the discretion of the game team, however should we hear anything, we'll let you know.

And of course if there's anything more we can help with, please let us know!

...

Hey there @Function1 ,

Thanks for reaching out and reporting this.

Could you please give these ...

Hey there guys,

Thanks for reaching out and reporting this.

We have an investigation open already into reports of issues with Ubisoft Connect's stat tracking.

To add to your reports, could you please share any example screenshots (ie. in-game play time not matching or challenge requirements being met)?

Could you please also note any other titles you're having issues with so we can note them too.

Much appreciated!

Hey there guys,

Thanks for getting in touch.

We did experience a short period of degradation which should now have been resolved.

If you're still experiencing any connection issues, could you please complete the steps in our connectivity guide for your platform and let us know if you still have issues?

Thank you!

Thanks for getting in touch with us about this @Pondercrob!

This issue has already been raise to the team and is currently under investigation.

I've passed your report on too.

Should we have any updates, we'll let you know!

Hey there @heck_8 ,

I can see we responded to your ticket on the 13th.

Please give these browser troubleshooting steps to see if they help you get signed in to access your case.

As for your in-game issues, could you please complete our connectivity troubleshootin...

Thanks for reaching out and reporting this @dragonpntm !

Glad to see you've found a fix.

May we please know what your shaders were set to originally though?

And if you verify the files before changing the settings back are the shadow anomalies still there?

Additionally, does this happen with all or only certain maps?

Thank you!

Thanks for that @hundreAd1800 , although I'm afraid the link cannot be opened, I get a 'site can't be reached' error.

Is that the correct link?

Hey there guys,

Thanks for reaching out, I'm sorry to hear the game isn't loading in for you!

As you note this began since the update, could you please try verifying the game's files and let us know if there's any change?

Hey there @Cadenmote112lol ,

Thank you for getting in touch.

We have no facilities to amend any players MMR or Rank I'm afraid.

Additionally, we have no current ongoing server degradation or issues.

Please could you complete the steps in our connectivity guide and let us know if you have this issue again in future?

Should this happen again, please could you also note and shar...