Ubi-Viral

@ghstsnpr13 Hey! Thank you for replying, we are aware of this issue with the overlay and as such a hotfix was released today to resolve it.

Apologies for any inconvenience caused.

@graeme1907 Great to hear that you have been able to identify the cause of this crash.

If you need anything else please let us know.

Thank you.

@operatrkangaroo Awesome to hear that this is working for you now. If you need anything else please get back in touch.

Thank you.

@grivvik @Tymoneyyy Thank you both for your reply. It does only count the assist if you kill the opponent. Do you have any videos of this happening?

Hey, everyone!

Sorry to hear that you are all experiencing crashing issues. If you are yet to please try the steps here.

Once done if the issue continues, please send us your system files. Steps on how to do this can be found from the bottom of the page on the link above.

Thank you.

@iinoiz You are most welcome. If you need anything else in the meantime please let us know.

@bilalsamir Hey! Sorry to hear that you keep getting kicked out by BattlEye. In order to troubleshoot this please try the steps here.

If the issue continues please let us know.

Thank you.

@krisolink Hey! Sorry to hear that you are getting this error. In order to troubleshoot it please try the steps here.

If the issue continues, please let us know.

Thank you.

@deniq_u-g-f-a Hey! Sorry to hear that you have been banned. I am afraid the forums is not the place to go to request an appeal.

Please contact us via a support ticket here.

Thank you.

Hey, everyone!

Sorry to hear that you are experiencing crashing issues when trying to play. In order to troubleshoot this, please try the steps here.

If you need anything else please let us know.

Thank you.

@slash_ncls Thank you for your help with this! @JareniySneg can you confirm if this works for you please?

@renatovolpi Hey! Thank you for getting in touch about the Bedale-Gilling Sword. Would you be able to provide us with a video showing this happening?

That way we can pass it on to the dev team for further investigation.

Thank you.

@kenpachi_gr Hey! You can start the Discovery Tour from the game's main menu.

Please note that you must be playing the game in online mode to access Discovery Tour. Once you have accessed it for the first time, you will be able to switch back to offline mode and continue to play. 

@prophe Thank you for the video. Can you also provide your system specs, I forgot to ask for these before sorry?

@premedbiscuit Hi there, sorry to hear that you are experiencing this issue with dialogue. Do you still get subtitles?

How are you listening to the game audio? Is it through a TV or headset?

@thenorfolkian Thank you for your reply. We will pass this information on to the game team.

@rv0826 Hey! Sorry to hear that you are experiencing this bug with the cloak wet effect. Can you provide us with a video that shows this please?

We can then pass this on to the dev team.

Thank you.

@zzcool500 Hey!

Sorry to hear that Discovery Tour is crashing for you. In order to troubleshoot this, please try the steps here.

Thank you for already trying a re-install and reboot. If you need further help please let us know.

Thank you.

@nickg2002 Thank you for your reply. Can you provide an image of the rest of the graphical settings please?

Also what resolution do you have the game set to?

@w1nbl00d Hey! Sorry to hear that you had this timeout error. Thank you for letting us know which driver version has worked for you.

If you need any further help please get back in touch.

Thank you.