Ubi-Viral

@slayer2286 Hey! Thank you for getting in touch and sorry to hear that Vagn is not showing up.

Would you be able to provide us with a video showing Vagn not in the area he is supposed to be?

Thank you.

@conan429 Hey! Please do not spam the forums. You have posted this response across several threads. As such you have received an infraction for off-topic posting.

Thank you.

@ryoshi_22 Hey! Thank you for your response. Would you be able to provide images showing these outfits as missing?

@caosck Thank you for this additional information we will pass it on.

@bielik01 Thank you for the video, we will get this passed along.

@luckybetz The Opal count is obtained from the servers and it seems you are experiencing a connectivity issue this is the reason for the error and it displaying 0.

Can you try the steps ...

@can0fdr-pepper Hey! Sorry to hear that you have received a ban after creating a new account. I am afraid this is not something we can assist with over the Ubisoft forums.

In order to look into this please reach out to us here:

https://www.ubi...

@squeakysquirrei Hey! Sorry to hear that you are experiencing connectivity issues in Rainbow Six: Siege. Thank you for the image of the error, this is most useful.

In order to troubleshoot this, please try the steps here:

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@hanifsyah Hey! Sorry to hear that you have an incorrect email. I am afraid this is not something we can assist you with over the Ubisoft forums due to data protection. Please reach out to us here:

https://www.ubisoft.com/en-gb/help/contact

Tha...

@supersearle Hey! Thank you for reaching out about your cheater report and sorry to hear that you have had issues providing this report. Please be aware that we do not allow the reporting of cheaters over the forums as it is against the forum rules. As such I have removed the video and username from your post.

Please reach out to us in a private message on our social media channels below and we can look into this further with you there:

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@chookeydawg Hey! Sorry to hear that the game is crashing for you when questing in the Artic. In order to troubleshoot this please try the steps here:

https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

Should the issue happen again at the same point please let us know.

Thank you.

@tag_und_nacht Hey! Sorry to hear that your account was stolen. I am afraid that this is not something we can assist with over the Ubisoft Forums.

Please reach out to us in a support case: https://support.ubi.com/en-GB/Cases/New

we can then look into this further with you.

Thank you.

@croken717 OK thank you for this additional information. I understand how this could be frustrating. I will pass this feedback on to the game team.

If you need anything else please get back in touch.

Thank you.

Hi, Mich_Leo!

Thank you so much for reporting these issues along with the images and videos, this is most helpful. I have broken down each bug report below:

Bug report 1: I have reported this issue to the dev team and once we hear back we will update you accordingly.

Bug report 2: Can we ask that you please verify your game files and also ensure you are running the latest GPU drivers.

Bug report 3: I have reported this issue to the dev team also. Once they respond we will be in touch.

Bug report 4: Thank you for bringing this to our attention, I have passed the image on to the dev team to be looked into.

Bug report 5: I have also reported this quest bug to the dev team. Once they get back to us we will update you. Thank you.

Bug report 6: We will wait to see the outcome of bug report 3 before looking into this one further please.

If you have any further bug reports or queries please get back in touch.

T...

@masterofmules Thank you for your reply. I can see that we did recently update your case with some further troubleshooting to do. Can you try this and if it does not work please let us know on your support case that way we can look into it further with you.

Thank you.

@sjefdeglyve Thank you for getting back to us, I have looked into this issue and it is now working as intended to have the activated effect +20% of Hit Points with 30 sec duration and 1 min cooldown.

I am happy to pass any feedback you have on to the game team though.

Thank you and if you need anything else please let us know.

@mcetnar @Nova_eXelon Hey! Sorry to hear that you are both experiencing this issue with the items not being picked up by the carts.

I have reached out to our game te...

@kissybyc Thank you for getting back to us and sorry to hear that this troubleshooting did not work. I have gone ahead and reported this to the dev team along with the image and video you provided.

Once there is an update we will reach back out, thank you.

@bendefo Brilliant to hear that this has been sorted with update 12.1

If you need anything else please let us know.

Thank you.

@and5566 Thank you for the link to the file. I have attached this to the case. Can you please update the case with a description of the issue and a support agent will get back in touch with you asap.

Thank you.