@jea723 Hey! Sorry to hear that your save files are missing. Do you have cloud saves enabled?
Did a powercut or anything happen last time you played your saves?
Do you play the Xbox online or offline?
Please see if you can view the saves:
Thank you and we look forward to your reply.
@ukcad69 Hey! Thank you for getting in touch about the first-person camera not working in Discovery Mode. This is something we are aware of and it is currently being looked into.
If you need anything else in the meantime please let us know.
Thank you.
@rivonia Hey! Thank you for your reply. We appreciate you putting the video together and look forward to hearing from you soon with it.
Thank you.
@gabubr7 Hey! Thank you for getting in touch and sorry to hear that you are experiencing audio issues.
What platform are you playing the game on?
@caybj Hey! Thank you for getting in touch, we've received reports of players who are unable to modify certain items via the Transmog system.
The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the game's forums.
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step wil...
@tolkyyn Hey! Sorry to hear that you are experiencing an issue with the Discovery Tour Elderman Chest piece.
Does this issue happen after restarting the game?
Would you be able to provide a video or images showing this issue please?
We can then pass this on to the game team to be looked into further.
Thank you.
@chuckkatse Hey! Thank you for getting in touch and sorry to hear that the game is not launching for you.
In order to troubleshoot this, please try the steps here. Should the issue continue, please ...
@neens___ Hey! Just an update to let you know that this issue is still being looked into.
Thank you.
@spirantcrayon22 Sorry to hear that you are having issues with the dialogue in-game.
Can you please answer the following:
Was this issue present from the start of the expansion and if it happened in previous content (River Raids, Ostara Festival,...)?
When did it start occurring - after a specific quest or action?
Are you able to provide a video of the issue please?
Once we have this information we will be able to investigate further.
Thank you.
@thenorfolkian Brilliant to hear. If you need anything else please let us know.
Thank you.
@oeystein123 Sorry to hear that this did not work. Did you send us your system files? If so what is the case number?
Thank you.
@thenorfolkian Thank you for this additional information and for letting me know that this is now resolved for you.
@markwill80 At the moment this issue is stil...
@kieron-stokes Hey! Just an update, the game team are actively looking into this. Does this happen everytime or is it random?
@spirantcrayon22 Hey! Thank you for this additional information. I have passed this on to the dev team also.
Thank you.
@max18400 Hey! Thank you for reporting this bug with the Bedale-Gilling Sword. So we can investigate this further can you please provide a video or screenshot showing this issue.
Thank you.
@mrdarko_88 Hey! Thank you for getting in touch and sorry to hear that your inventory has gone missing after fighting Hildiran/Freya.
In order to investigate this further with the game team please provide a video/screenshots showing this content missing.
Thank you.
@vizibal Hey! Thank you for getting in touch and sorry to hear that you are experiencing this issue with the Basilica Ruins puzzle crashing your PC.
Thank you for the videos you have provided and thank you for the troubleshooting you have done.
Can we ask that you please create a support ticket and submit to us your system files.
Once done please reply back here with your case number.
Thank you.
@rivonia Thank you for the video. Can we ask did this happen during or after a raid?
@s7igma957 Hey! Sorry to hear that you are experiencing these crashing issues.
We appreciate the crash reports. We do ask that you try the steps here in order to troubleshoot this.
If the issue continues please ...
@thenorfolkian Hey! Thank you for reporting this issue with the investigative item to us. I have gone ahead and passed this report on to the game team along with the provide video.
Once there is an update we will reach back out, thank you.
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