Ubi-Viral

@prophe Hey! Sorry to hear that you are experiencing this issue with pixelated water.

We appreciate the image, however, can you also provide a video of this issue as it will give us a clearer indication of the issue, especially with flickering.

Thank you.

@prophe Hey! Sorry to hear that you are also experiencing this issue. I have responded to you on your thread here.

Thank you.

@nickg2002 Thank you for the image. Does this still happen if you enable Adaptive Quality?

@mrdarko_88 Thank you for providing your ticket number. I can see that we have assisted you there. If you need anything else please let us know.

Thank you.

@jameslogan491 Thank you for your reply and thank you for the additional information. Can you add this information to the link posted above by Ubi-Nacho please?

Thank you.

@bresker90 Hey! It seems that the additional download is more than likely an update file. The base game is being downloaded and then an update file, it is recommended that you do complete the full downloads as it will give you the most recent update that has resolved any bugs etc..

@tomrommel Thank you for the additional information, I will pass that on. Sorry that this will not be fixed.

Glad to hear that verifying your game files resolved the crashing for you!

If you need anything else please get back in touch.

Thank you.

@markwill80 Hey! I have checked with the game team and we've had reports from some players that binding the key press to another button may resolve this issue. If this does not work, could you please answer the following questions for us? It will help us get a better understanding of your issue in order to facilitate further investigation.

- Are there any additional repro steps you did in particular while encountering the issue?
- Does the issue occur after completing a certain quest?
- Are you using any specific key bindings?
- Does relaunching the title fi...

@g4z4 Sorry to hear this. Please send us a video which shows the following:

Your current quest log, showing all of your active quests
That you are unable to interact with Pierre or any of the rebels to select a rebel mission

Thank you.

@syrus_x Hey! Thank you for sharing this workaround and thank you for the image.

If you need anything else please let us know.

Thank you.

@gabubr7 Ok are you using the latest drivers for your headset? As you are getting audio from a wired headset fine it does indicate that something is not working correctly with the wireless headset.

Can you reach out to the manufacturer of the headset to see if they can assist also?

@watsonpb2 Hey! Thank you for getting in touch and well spotted! Do you think you can provide an image of this?

That way we can pass this on to the dev team to be looked into further.

Thank you.

@nickg2002 Hi! Thank you for getting in touch and sorry to hear that you are experiencing this issue with the textures of armor not fully loading in.

Thank you for the images these are most useful. Can you also please provide images showing your graphical settings in the game?

Thank you.

@macabraham Hi there.

We are sorry to hear about the crashing experiences you have experienced with the River Raids. We completely understand how this would make the playing experience unenjoyable.

We really do want to help you with this and we do have a process to follow when it comes to troubleshooting these types of issues.

You mentioned that you completed our troubleshooting guide, that is a great start! So thank you for this.

The next step in the process after this is to indeed send us your system files as this allows us to provide you with more tailored troubleshooting steps to try. Please do this and provide your case number here so we can continue to help you with this issue.

In regard to the use of Denuv...

@chaper44 Hey! Sorry to hear that you are still experiencing this issue. Did you create a support ticket as advised above?

If so what is your case number?

@bartoszbb24 Hey! Thank you for getting in touch about petting animals.

You can sometimes pet cats and dogs by moving up to them and following the on-screen prompt if it appears.

Even in Viking times cats and dogs led very busy lives, so they may not always let you try to pet them.

If you need anything else please let us know.

Thank you.

@gabubr7 Thank you for the images, does it work if you change it to Surround 7.1?

@geras404 Hi, thank you for getting in touch and sorry to hear that the game is crashing for you.

In order to troubleshoot this, please try the steps here.

If you need anything else please let us know.

Thank you.

@gabubr7 Sorry I am unable to read this. Can you see if you can check if your headset is set to Stereo or Mono?

@jea723 You are most welcome. We will pass this on to the development team.

Thank you