Ubi-Viral

Ubi-Viral



19 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@podtheguard Hey! Thank you for reaching out. As advised by @Noxious81 the leadership should change hands after some time of inactivity from the commander.

Are you able to contact them to ask to transfer ownership?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@littlebullsheit Hey! Thank you for getting in touch with your feedback on the conflict mode.

We are happy to pass on your feedback about the different variations of levels of players in this mode.

Thank you and if you have any further feedback feel free to share it.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@littlebullsheit Thank you for your reply, we are glad to hear that the situation is better. If it does get worse please let us know.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@lrom94 Hey! Sorry to hear that you are also experiencing this issue.

Did you try the steps that I linked above?

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    Ubi-Viral on Support Forums - Thread - Direct

@bloodberg Thank you for your reply. Great to hear that you managed to get this resolved.

If you need further help please reach back out.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@GnarlyAtol1793 Thank you for the examples of where these NPC's are stuck. Are you able to share some videos of this happening that we can use in our report to the development team?

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@sock_monkey Hey! Thank you for getting in touch and reporting this bug to us. Just to confirm is that bug that if you press F to loot your character starts running in a circle?

You also mentioned that you have seen some other bugs, would you be able to provide the videos and a description of each bug for these, please?

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@n0tt3rbutt3r Hey! Thank you for reaching out about the WONY content not sharing to other accounts on your console.

Can you ensure you have that Xbox set as the home console in order for the sharing of content feature to work. You can find how to do this here.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

Hey everyone!

We appreciate all of your feedback on The Division 2 having support for Linux. Rest assured this feedback was passed on and if there is any news to share it will be posted here.

Thank you.


15 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@alittledishonor Hey! Thank you for getting in touch with this feedback.

We will pass on your feedback to the development team.

If you need anything else please let us know.

Thank you.

Comment

@alittledishonor Hey! Thank you for getting in touch with this feedback.

We will pass on your feedback to the development team.

If you need anything else please let us know.

Thank you.

VPN

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@parashistik Hi there, as I have advised above the use of a VPN is at a players discretion and the risk of a ban still remains.

Please use the link above to find more information on this.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@issagh0st Hey!

Thank you for reaching out about your ban. As advised multiple times over multiple channels this cannot be appealed. A thorough investigation was carried out and your account breached the code of conduct.

If you need help not related to the ban please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@dloker0002 Hey! Sorry to hear that you are experiencing matchmaking issues on console.

I am afraid it is not possible to change data center on console.

You will need to troubleshoot this issue by following the steps in the linked guides below:

PS4
...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

Hey, @SuppleWaif7!

This is a known issue that is being looked into at this time.

Once there is an update we will post it on the forums. As advised by @L0UNEX ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

Thank you both for your reply @frank5312 & @TheFireFrenzy

I have checked and at this time this issue is still being looked into. I am afraid there is no time fra...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@boslaw Hey! Sorry to hear that you have not received your content. Please try logging out of Ubisoft Connect and back in.

If this does not work please allow 24 hours for the content to be delivered to your account.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@asterix201252 Thank you for your reply. I have heard back from the specialist team and they advised that this is working as intended.

Coffee was already part of the base game but never intended to be produced in the Old World.

They count this report as feedback and as such have forwarded it on to the development team.

If you need further help with your new save feel free to let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@codandarilho Hey! Thank you for getting in touch. I am afraid we can only support the forums in English at this time.

If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you....


14 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@straightupsheep Hey! Sorry to hear that the game is not progressing for you.

Would you be able to provide us with a screenshot showing your quest log?

Thank you.