Ubi-Viral

@azhrei21 Thank you for your reply. So they are not exploding by themselves?

Ok can you provide a video showing this issue if possible, we can then report it as a new issue.

Thank you.

@hushgames Hey! Thank you for your reply. We are glad to hear that you managed to resolve this issue.

If you need any further help feel free to let us know.

Thank you.

@rcdeschene Hey! Thank you for getting in touch and reporting these issues to us. Can you please answer the following:

Unable To Use 3rd Hugur-Rip Ability - Does this only happen when using a shield in the right hand?

Unchanging Weapon Switch - Could you provide more detail about this issue I am unsure of what you mean sorry?

Lingering Invincible Arena Enemies - If you could obtain a video of this please, we can then report it along with the above issues.

Thank you and we look forward to your reply.

@aknight92 Hey! Thank you for your reply and letting us know that this is now resolved for you.

If you need anything else please let us know.

Thank you.

@ackros_22sas At the moment the investigation is ongoing and we do not have an update to share with you sorry.

I am unable to confirm if there was other reports of this sorry.

Hey folks! If you are still experiencing this issue with Odin Sight can you please confirm if you have occured since completing "A Fury from the Sea"?

Thank you.

@d-warrior Hey! Thank you for reaching out about quests on DLC Maps.

As others have advised you can only get the Hunt the Beast quest in England.

If you need further help please let us know.

...

Hey, folks!

We've received reports of players where their Berserker gear has lost of all it's upgrades and equipped runes. 
 
If this occurs you should receive all the resources that you used to upgrade the armour and the equipped runes back into your inventory. However, we have received some reports from players that they have not received the resources and runes back into their inventory. 

The development team are still investigating this issue. 

If you have encountered this issue and you have not received the resources or runes back into your inventory then please do the following:

1) Make a note of the resources you currently have available.
2) Upgrade the Berserker gear. There's no need to upgrade it to the max level, it's just for testing.
3) Disconnect your console from the Internet, which should trigger the downgrade.
4) Go back in the game, check if the gear was downgraded, and check the amount of resources you have no...

@joekilla1992 Hey! Thank you for your reply and sorry to hear that you have encountered this issue also.

So we can look into this further please provide us with the answers to the questions above.

Thank you.

@funkster333 Hey! Thank you for your reply, we are sorry to hear that you are also experiencing these issues. Can we ask have you tried the steps here?

If you wish to seek a refund you would need to do so from your point of purchase. If this is ourselves you can create a support ticket ...

@khasmordan Hey, thank you for getting in touch and apologies for the delay in responding to you.

For the "Restless Dreams" quest, you simply need to walk over to the large tree on the east side of Raventhorpe and sit down.

As you mentioned the quest is not triggering could you provide us with a video showing you doing the above?

Thank you.

Hey!

Thank you both for reaching out about this issue with the mouse cursoe.

1. When can we expect a fix - I am unable to see a report on this already and have not been able to find any other reports of this issue except one here.
2. Why has this not been addressed - As advised there was only one report of this where the issue was resolved.

Within the thread linked above they advise to try the following:

1) If you press alt+enter when you start up and right click on the other monitor before pressing alt enter again it seems to work.
2) Switching to windowed mode and back to full screen. Another says clicking a few times within the window in windowed mode, then go ...

@spirantcrayon22 Thank you for taking the time to help @bielik01 and ...

@kryso00 Hey! Sorry to hear that you are experiencing no sound when using the Scythe.

Does this happen all the time? Did a restart of the game resolve this issue?

Are you able to provide a video showing this happening?

Thank you.

@dilbert70 Hey! Thank you for getting in touch and sorry to hear that the body is not appearing.

Thank you also for the image, can you let us know the quest name for this particular issue?

Thank you.

Hey! Thank you both for reaching out about the game crashing for you.

Thank you also for letting us know what you have done to resolve this or to workaround it.

If this is indeed a server-side issue we need to rule out your connection as a factor, to do this we ask that you complete the steps here.

It could also be related to a hardware issue and running as admin would help with any conflicts, there are some other steps to try ...

@yeomakrath Hey! Thank you for reaching out about this. In order to ensure that there is no compatibility issues between clients, it is advised to purchase the Season Pass from the Epic store.

If you need any further help please let us know.

Thank you.

@cyczarn Hey! Sorry to hear that you are encountering this issue with the game freezing when autosaving.

In order to troubleshoot this, please try the steps here.

If the issue continues after this please let us know.

Thank you.

@kejb73 Hey! Sorry to hear that the game is freezing and you have been kicked out. In order to troubleshoot this please try the steps here.

should the issue continue please let us know.

Thank you.

@razordacus23 Hey! Thank you for getting in touch and reporting this to us.

So we can get a clearer understanding of what is happening can you please provide an image/video clearly showcasing this issue.

Thank you.