Anno 1800 Dev Tracker

No problem at all @asterix201252 , thanks for the help!

Hey guys,

Thank you for the continued discussion on this, especially adding in screenshots and sharing your workaround @Asterix201252 !

I've passed all of these details onto the game team, it may be that they need more info so please keep an eye out here!

If there's any further changes / workarounds you find while tinkering with your routes, please keep us in the loop!

Sorry for the delay @sirharrypierce , thank you for getting back to us with these and for sending through your save file!

These have since been passed onto the team to investigate.

Should we need any more details or info, we'll let you know.

Thank you!

Thanks for the updates and for sending your save through @asterix201252 , appreciate it!

I've passed this report and your save file onto the team for further investigation.

We'll let you know as and when we hear more back from them and if there's anything more they need to look into this.

Thank you!

Thanks for reaching out to us and reporting this @asterix201252 !

Just to confirm, is there any change if you verify the game files?

And do you happen to have any earlier saves available to test this with following the verification of the files?

Hey guys!

@phamtuananh2085 - thank you very much for taking the time to share this with us, I'm glad to see you seem to have been able to find a workaround for this!

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Hello @cheveu ,

Thank you for reaching out to us with this.

There have been no changes made to the multiplayer facilities, so you should have no issues playing with Epic / Ubisoft friends when using Steam.

So far we've had no other reports of this, so would like to know more.

What happens when you attempt to join the game post-creation? Do you, or them, receive any error messages at all?

Thanks for reporting this to us @sirharrypierce and for the screenshots, appreciate it!

I've forwarded them onto the team who may have further questions, so we'll let you know when we hear back from them!

Thanks for getting back to us @lad_judge !

Could you first please try verifying the game's files, just to ensure nothing is missing / corrupted.

And if there's no change, could you please provide some screenshots or a clip showing the logbook and harbour requirements being complete?

Thank you!

Thanks for confirming this @sirharrypierce , this issue has been re-raised to the team for them to look into this again as it was believed to have been fixed previously.

If there's anything more we need, we'll let you know!

Thank you!

Hey there @cheathackek ,

Thank you for reaching out to us with this!

Just to first confirm, are you using any additional mods at all in-game?

As I've seen previous reports where they've caused quests to become disabled.

Thank you!

Thanks for getting back to us @dherr , glad to hear it's working on Anno 1800.

As other titles may work differently, could you please post in the relevant forum for the Anno titles you're still having issues with?

• Anno History Collection
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Thanks for reaching out to us @alith911 !

Hopefully we'll have more news on a solution to share soon, in the meantime thank you for your understanding and patience while the team look into this!

We appreciate it!

Hey there guys!

Thanks for this @Asterix201252 !

Just checking in following this advice, are you still having any issues @Yorky65 ?

Thanks for reaching back out to us with an update on this @sirharrypierce , appreciate it!

I've passed this onto the game's team for further investigation seeing as there's been no change since July.

As usual, if the team require any more information or should we have any news we'll let you know!

And of course let us know if the values change at all!

Thank you!

Hi @sirharrypierce, thanks for reaching out! I'm sorry to hear this issue has persisted on the newest version. Did you notice this immediately occurring after the newest version was installed?

@Asterix201252

Hey there.

Thanks for reporting this to us. If you can submit those save files to us to attach along with your videos we'd really appreciate it. Please upload those to a third party file host of your choice and send us a link when you can. Thanks!

@SirHarryPierce

We can't increase the file size limit I'm afraid on our support cases which is why Thrupney has requested it's uploaded to a third party file host of your choice, we can then download it and send it on to the team.

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@dherr

Hey there.

Have you tried using the Windows shortcuts to move the game window between displays?

1. Open the game in full screen mode and remain in the menu.
2. Press the Windows Key + Shift + Arrow key (The arrow direction depends on where this monitor is in your display settings)
3. Minimize and maximize the game again, Alt+Tab to switch windows, Win key+D to minimize all windows.

Hope this helps!

@pavelpru

Hey there.

Thanks for answering those for us. Please let us know once you've submitted those files on a case and we'll send those over to the team for further investigation. If you are able to test this on a different PC then yes this would also be greatly appreciated. Thanks!