Anno 1800 Dev Tracker

Thanks for adding this @asterix201252 !

Appreciate it and it's been noted to the team!

Hey guys!

@ygf0123 - I've merged your thread here too as it's noting the same issue.

If you guys could please capture and post some clips demonstrating what you see in-game when attempting to view / start the Enbesa Island quests, we can get this reported onto the game's team.

If you can link them to an external website (such as YouTube) and post the link here that'd be appreciated!

Thank you!

Thanks for adding this advice @dmdilks !

Appreciate it!

Just checking to see how you're getting on following everyone's suggestions @thejacktrades ?

@asterix201252 My apologies, I realize now you said those are the text languages you see in game. Those wouldn't require language packs to appear.

Do you see any options besides English for audio languages? I understand the base issue is with text appearing in the wrong language, but knowing if language packs are installed...

@asterix201252 Thanks for the quick reply!

Totally fine to list those languages here. If you're worried about the list taking up space in this thread, you can put it in a spoiler by highlighting the text and clicking on the eye in the message options.

@asterix201252 Thank you for answering those questions.

When you say you downloaded other players' games, do you mean their save games? Or something else?

As for language packs, any languages available in your game would appear in your options in game.

Hi @drakz1990, sorry to hear you've encountered this issue.

It looks like the team is investigating this issue. Could you create a case on our support site and upload your ...

@spym3gtr Thanks for the update.

Are you able to access the main storyline for Land of Lions? If so, what point have you reached in that storyline? What other quests do you have active at this time?

@kiedra Thanks for letting us know you're affected by this. Since those other steps didn't solve the issue, the scroll lock workaround: (https://www.intel.com/content/www/us/en/support/articles/000088259/processors/intel-core-processors.html) does seem to be a viable next step.

...

@gravekommander Thanks so much for that video. I really appreciate your cooperation in looking into this.

I have sent this information up to the team for further investigation. I don't have any further updates to share at this time, but please keep an eye on this forum. If you have any other questions, just let me know.

Hi @ruedigercech! I'm sorry to hear you're running into issues with progression in Anno 1800.

Have you always played on this same save file? If not, do the same issues appear on an alternate save?

I think it would also be useful to see a list of your current active quests. Are you only missing the quests mentioned in this post? If not, could you list all of the missing quests that you've noticed?

@sunny22hd Hey there.

Sorry to hear the game won't start with your new hardware!

Could you please run through our technical troubleshooting here, and let us know if this helps at all? These steps are designed to help with common issues, and can help us rule certain issues out too.

Let us know how you get on, and if you require further assistance.

@asterix201252 Hello there.

Thank you for the extra details, the video, and save files!

These will be really useful for the team to further investigate the issue. For security purposes, your case number has been removed from your post, however Ubisoft staff members will still be able to access your case to view these save files.

The game team have asked some further questions to try and gather a little more information. Would you be able to tell us:

1. Was English the language set when first starting the game/this save?
2. Do you hav...

@hoelgart Hi!

Thanks for commenting and adding some more context here.

We can confirm that the game will need to install on the most recent version of the Ubisoft Connect launcher which can be found here.

If players continue to see any issues following this, we'd be more than happy to help!

@guma02 Hi there!

Thank you for letting us know this still hasn't fixed the issue for you. Sorry to hear that.

We've passed your report to the team so they can take a closer look. We'll be sure to post more news on this as it becomes available!

@kostya1926 Hello there.

Sorry to hear about these crashes you've been seeing, and how frequent they appear to be!

Following on from Ubi-Milky's post, would you be able to help us diagnose the problem by providing the following:

If anyone could provide a screenshot of this DirectX error code message, that would be grand.

Before I ask anyone for their system files I would like to ask you to >

1.Make sure not to overclock your system and run your system at stock values, disabling any overcloc...

Hi @Maorwen1

Sorry to hear a new mouse may be necessary here!

Please get in touch and let us know if you encounter any further issues, and we'll be happy to help.

@kopig Hi there.

Thank you for posting your feedback on how Cpt. Tobias' AI currently works.

We appreciate you posting a proposed workaround for this. Your comment has been forwarded to the game team for further review. If you have any further information to add, or any questions please let us know!

Hey there, @Varchina84.

I'm sorry to hear you're having a rough time trying to get your new game to launch. I completely understand how frustrating this sort of situation can be, and I'm happy to help out with this. If you follow the steps in this guide, does the iss...