Anno 1800

Anno 1800 Dev Tracker




19 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys,

Thanks for the updates, glad to hear you're back up and running for now C0lbyte!

This is something the team are looking into to so we'll keep you in the loop when there's news!
Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @bielik01,

Thank you for sharing! I can see that the issue has been already reported by @Ubi-Borealis to the development team and it's currently being investigated 🙂...

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Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @sansal9795,

Thank you for your update!

Can you please provide us with a few screenshots showing your Settlement, your materials list, your map with objectives completed, and your completed Arcs? It will help us to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey Asterix201252, thanks for sharing this!

Quick update - this particular issue is expected to be resolved with the one of the upcoming patches.

More information to follow at a closer time.

Thank you everyone for your continuous effort towards making gameplay experience more enjoyable and if you run into any other issues or have any questions, feel free to reach out at any time!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by Balian792
I have the same problem. I put something in the queue when I had enough points, but when it wanted to start this item research, there were not enough points because I used them meanwhile. Of course it said "queue blocked because a lack of points", but when I emptied the queue the message stayed and stays until now. You can find my savegame here: https://we.tl/t-z3Kz1dNCxl.
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18 Jun

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey guys, thanks for reaching out, welcome to forums and I am sorry to hear about the issue you've been dealing with.

It does not look like this has been brought up before, therefore for reproduction purposes, is there any chance you could provide us with any of the following:

1. Video footage showcasing the issue (can upload to any external video sharing website and send the link to us)
2. Your save file (by default located in %userprofile%\Documents\Anno 1800\accounts

Once we have that, we will then be able to proceed with this.

Should you have any questions in the meantime, let us know!
Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @TheRealYatesy,

Sorry to hear that you are unable to complete this trial.

I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we are going to let everyone know through these forums.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for reaching out to us. I've taken a look at the investigation taking place regarding your report with the duplicate medallions. The development team are still looking into this issue further, and we don't yet have any new updates to share with you.

Once we have any new information to share regarding the investigation into duplicate items, we will post this within the forums as soon as we are able to.

Thanks! 😊...

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Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @Sintheviking,

Thank you for bringing this to our attention!

Can you please confirm if you completed all raids by any chance? As they're the main source of necessary supplies. Additionally, can you please clarify how far in the main story are you at the moment?

Many thanks and if you have any additional questions, please let us know.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're encountering trouble with the Mōdraniht Tattoo set. I understand that you're all repeatedly receiving the tattoos into your inventory, but without the "Bonus Content" pop-up that would appear previously. Is that correct?

Thanks so much for those videos, @HIDDEN1NE, and for such a detailed report on what actions trigger the tattoos to be re-added to your inventory. I'll pass these along to the development team and reopen the investigation into this issue.

If you haven't already, would you be abl...

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17 Jun

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hi everyone,

My apologies as there was some slight confusion on my behalf.

I can confirm that this particular matter is being reviewed by our development team.

As of right now, we had difficulties with reproducing the issue however we have received more documentation to aid us in further review.

Our apologies for the inconvenience this is causing and appreciate you for bearing with us for the time being.

C0lbyte - if you revert your drivers back to 457.51 or anything older, that should help you to resolve the problem.

Should you have any questions, let us know!
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey guys!

Quick update - this appear to be driver related issue which after thorough review, can only be addressed by Nvidia in this particular case, I'm afraid.

Sir.Sriracha - in relation to the flickering issue you're experiencing - have you had a chance to try and test different video settings in-game to see if it makes any difference? If you have yet to no avail, could you create a separate thread for this, including either video or screenshot showing it as well as what are the steps you take prior to it that leads to flickering, and we will get back to you as soon as possible.
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks so much for that video, @TheeElf! I've passed this along to the development team so they can take a closer look at what might be causing "Stinky but Deadly" to not retroactively unlock.

If we require any additional information, we will reach out within this thread.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for letting me know what you've tried to get the challenge to unlock, @TheeElf. To help the development team to look into this further, would you be able to send us a video that shows the following:

  • That you have the Swordfish equipped as your main weapon.
  • That after killing an enemy, the challenge remains locked in the Ubisoft Connect Overlay. You can access this from the main game menu.


We can then pass this along to the development team for a closer look.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @xTheGodOfWarx! Please don't hesitate to reach out within this thread at any time if you have any further questions or concerns 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for a link to the video, @xTheGodOfWarx! I'm able to view it perfectly. I'm sorry to hear that you've been affected by this issue for five months now. I've now forwarded your report to the development team so they can take a closer look at this. If we require any additional information, we will reach out to you within this thread.

Any new updates will be shared in the News & Announcements forum, so I'd also recommend keeping an eye out here for the most up-to-date information.

Thank you 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

I'm sorry to hear that you're having trouble uploading a video, @xTheGodOfWarx. Thanks for providing me with a detailed description of the issue you're encountering.

Could you try uploading the video to a sharing platform, such as YouTube or Google Drive? This should allow you to post a shareable link within this thread, allowing us to take a closer look at the video. We can then forward this to the developer's for a closer look.

Thanks! 🙂...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @xTheGodOfWarx!

I'm sorry to hear that you're unable to progress after completing "This Son of Jorvik." Thanks for taking the time to share your report with us.

Just to confirm, have you been able to fully complete "This Son of Jorvik," or are you having trouble finishing this quest?

To help us to investigate this further, would you be able to send us a video that shows the following:

  • Your current quest log, showing that you have no current objective in Eurvicscire
  • Your completed quest log, showing t...
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Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @Garbo3,

Thanks for reaching out!

I'm glad that this has been clarified by our community! 🙂 If you have any additional questions, please let us know!

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello Vikings,

Thank you for bringing this to our attention!

I passed it along to the development team for further investigation. Once we have an update, we are going to share it with you through these forums.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.