Hey @sunyimingll,
Thanks for reaching out.
This is indeed a bug and is known to the team.
It should be resolved in the hotfix planned for release later today.
Please let us know if you still have issues after this goes live.
Thank you and apologies for any inconvenience caused!
Thanks for that @Noobgamer3601, you're certainly above spec.
Have you attempted any of the troubleshooting steps linked below?
@Asterix201252 Hi !
I've taken note of your report, and I wanted to thank you for the details provided about the Issue with the Orchard Items.
They've been forwarded to the relevant Team, and we'll reach out if additional information is needed.
In the meantime, if you have questions, or for any other Issue, don't hesitate to reach out !
Hey there @tyten2020,
Thanks for reaching out, sorry to hear you're still having issues.
If you've already attempted all of the suggestions here to no effect, then could you please open a case via our Support Site...
Thanks for reaching out and sharing what you've also encountered @DocSholto , appreciate it and it's been passed onto the team.
Should we hear more from them as they investigate, we'll keep you posted here.
Thank you!
@blendmode Hi !
I've read your report about flickering Issues at a certain viewing angle, and I wanted to thank you for the details provided !
For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :
Does the problem still happen after following the steps of our dedicated ...
@hundreAd1800 Understood !
For the purpose of our investigation, in order to isolate the Issue, can you let us know the following ? Type of screen used (1920*1080 for example)
Are there mods active when the problem happens ?
...
@Inception1111 Hi, and welcome to the forum !
As @MGuenny mentioned, we can only help in English on this forum.
This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.
I invite you to post your message over on the ...
Hi Everyone !
I've read your reports, and I wanted to thank you for sharing all your insights in this thread.
They've been forwarded to the relevant Team, and we'll reach out to you if more information is needed for our investigation.
Don't hesitate to message us if you'd like to share additional details, or if you have any questions !
@Asterix201252 Hi !
I've taken note of your report about trade route pier selection Issues, and I wanted to thank you for all the information provided.
It's been forwarded to the relevant Team, and we'll reach out if additional elements are needed.
In the meantime, if you'd like to share additional details, or have any questions, don't hesitate to message us !
@ryner30 Hi !
I've taken note of your report about house skins, and I wanted to thank you for the details provided.
If you'd like to report other Issues, or if you have any questions, don't hesitate to reach out once again !
@omginput Hi !
I've taken note of your report about wrong colors being used for island shares in Anno 1800.
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with screenshots of the problem, which will help determine the best po...
@blendmode Hi !
I've taken note of your report about a ruined bridge in Anno 1800, and I wanted to thank you for the video !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following : Did this Issue happen again after that bridge was replaced ?...
Thank you for the quick help @Asterix201252!
I'm happy to hear things are working correctly after that workaround @Drikinhoo, if you run into any other issues ple...
Hey there @Eilandeien
I have reported this up to our Team, and will let you know once we have any updates! It is possible this is working as intended, and if the team lets me know one way or the other for sure, I will share that info with you.
Thank you for bringing this to our attention, either way!
Hey there @SunriseReverie
In order to assist with this issue, we will need to see a video displaying what you are experiencing. Please record a short video for us...
Hey there @Angelo_Blake
I have escalated this issue in a report for the team, and I appreciate you providing your save files and relevant screenshots up front!
Just to clarify, restarting the game resets the bonuses to be correct no matter which recipe is selected at the time that you restart, correct? I ask in case we need to advise people experiencing this issue on a workaround to make sure that a game restart will always fix it.
Hey there @WilligTh
The most common cause of issues with loading save games involve having the save files located on a separate hard drive from where the game files or the Ubisoft Connect launcher are located. In order to resolve that potential cause of the problem, please make sure that Ubisoft Connect and the game files are both installed on the same hard drive, in their default install locations.
You should also make sure that you ...
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