Anno 1800 Dev Tracker

@Asmodeannen Understood !

If you start a playthrough on a new save, and get the tapestries through islands instead of trade, does it let you complete the quest ?

@blendmode ...

Thanks for the update @Scott_Harrison, glad to see it's sorted itself out!

Should it crop up again, please do grab a save file and let us know, we can then notify the team.

And of course if there's anything else we can help with, just let us know!

Thanks for getting back to us @Noobgamer3601 and for noting Dx11 works.

I presume you were able to play on Dx12 previously?

To allow us to investigate further, could you please open a case via our Support Site...

Thanks for getting back to us @Angelo_Blake.

We do indeed have your screenshots and save - @Ubi-SleepyGoat is noting that they've all been sent along to the g...

Hey @Humility925,

Thanks for reaching out!

Taking a look - the categories are all correctly named for me.

Do you still see these odd numbered titles?

If so, could you please complete the browser troubleshooting steps an let us know if there's any changes?

Thank you!

@MGuenny Hi !

I've taken note of your message, as well as the workaround you provided (thanks for sharing it in this thread by the way !).

Regarding saves, they are an integral part of our investigation, as they help us isolate the Issue and determine the best possible solutions.

Don't hesitate to reach out once again if you have questions, or for any other Issue !

@blendmode Understood !

In addition to the elements already provided, I invite you to reach out to us, via our Help website, in order ...

@Z-Rider @Stumble_Bum5 Hi !

I've taken note of your reports as well as your feedback, and I'm sorry to hear that download Issues are impacting your experience !

Your messages have been moved to a dedicated thread, in order to bring you the best possible support.

If there have been no new messages in a thread for some time, don't hesitate to create a new thread !

For the purpose of our investigation, in order to isolate the Issue, can you let us know if the problem persists after trying the follow...

@blendmode Understood !

I've forwarded the report to the Team, including the video, and we'll reach out if more information is needed for our investigation.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out !

@blendmode Understood !

If the Issue happens again, I invite you to reach out to us via our Help website, in order to provide us with ...

@blendmode @Asterix201252 Hi !

I've taken note of your feedback regarding the Beer Festival and its effect on factories that produce alcoholic beverages as well.
...

@hundreAd1800 Thank you for the additional information !

For the purpose of our investigation, in order to isolate the Issue, can you let us know if mods are active on the save currently used ?

This will help check if the statistics were affected by a potential conflict.

@heniekm56 @blendmode ...

@Nicholas_Steel Hi !

I've take note of your report about an Issue when using borderless fullscreen mode and super sampling in Anno 1800.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following information :

What method do you use to achieve custom 4K resolution ?

Are there any mods running with the save currently used ?

...

@falco-bapp Hi !

I've taken note of your report about the secateurs not working in the New World charcoal kilns.

It's been forwarded to the relevant Team, and we'll reach out if more information is needed.

In the meantime, don't hesitate to reach out to us if you have any questions !

@blendmode Hi !

I've taken note of your report about trading posts being blocked by the AI, and I'm sorry to hear that it impacts your experience in Anno 1800 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following information :

Screenshots of the Issue

...

@blendmode Hi !

I've taken note of your feedback regarding AI quests at high level as well as your suggestions.

They've been forwarded to the Team, and if you'd like to share additional feedback, or if you have questions, don't hesitate to reach out !

@blendmode Hi !

I've taken note of your report about cherry wood deliveries to a building that processes alternative resources.

For the purpose of our investigation, in addition to the details you already provided and in order to isolate the Issue, can you let us know if mods were active at one point, even if in the past, on the save currently used ?

If you'd like to share additional details, or have any questions, don't hesitate to reach out !

@apjarnold Hi !

I've taken note of your feedback about airships, including the ability to do mail runs across multiple islands.

It's been forwarded to the Team, and if you'd like to share additional feedback, or have any questions, don't hesitate to reach out !