Anno 1800 Dev Tracker

Hey @Keksbert, thanks for getting through to us and and apologies about the delayed response from our team.

Based on the information you've provided, I have been digging around a little and have seen similar reports from players, however it did involve flickering as well, which seem to not happen in your particular instance, therefore overall likely to be a different issue here.

So that we could look into it further, may I check the following:

1. Since when did you notice this? In the past, was the functionality applying the noticeable change or has it always been like this for you?
2. Did you try changing it to either 2x or 4x, just to see if it's any better?
3. Ideally, it would be great if you could send us one scr...

Hey @ibayond, thanks for getting through to us and apologies about the delayed response from our team.

As it stands, I can confirm that we have received a number of contacts regarding the exact same issue you brought up, therefore for the time being, just as ...

Hey @dongchun, thanks for getting through to us, welcome to forums and apologies about the delayed response from our team.

Based on the description you've provided, I understand that you might be referring to 'Lady Marmalade' recipe, therefore in order to find more information about how this can be completed, have a look at the following article in Anno 1800 Wiki. Additionally, if you haven't already, try ...

Hey @MalyFousek, thank you very much for providing translation and I understand what you're referring to there.

Just to double-check - did you possibly happen to make any video/graphics changes during the period or did it all solely changed right after the latest update? Also, did you try verifying your game files?

Whether the change was intended or not is something that I am not aware of at this moment in time, as it certainly could have been, but the change you brought u...

Hey @marauder1978, thanks for reaching out!
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can either reach out to us via German forums or visit our ...

Hey @BaBe_BaBe, thanks for getting through to us and sorry to hear about the blackscreen issue you ran into there.

Just as @AW7777777 stated earlier, I can confirm t...

Hey @Yorky65 and @ShiboSutoka! ...

Hey @ReallyGrid, thanks for getting through to us and sending another issue you've encountered.

Before we're able to forward this over to our team, is there any possibility you could provide us with your save file where this is present?

By default, it should be located in %userprofile%\Documents\Anno 1800\accounts. Once found, if you could upload it to any file sharing website and then drop the link, that would be great!

Let us know and we will take it from there!

Hey @ReallyGrid, thanks for dropping by and sending report regarding translation issues.

I can confirm that his has now been forwarded to our development team accordingly.

Should you have any queries or run into any other difficulties or issues, do not hesitate and reach out to us at any time!

Hey @ReallyGrid, thanks for reaching out and bringing this to our attention - very nice spot by you!

As it stands, I can confirm that this has now been forwarded to our development for further review. As soon as we will have any updates, details will be posted here, in our official forums, so keep an eye!

Until then, should you have any queries or run into any other difficulties, feel free to drop us a message at any time!

Hey @hundreAd1800, appreciate your response there!

So that we could forward this over to our development team for further review, before I'm able to proceed, is there any possibility you could share us with your save file where issue is present?

By default, it should be located in %userprofile%\Documents\Anno 1800\accounts. Once found, if you could use any file sharing website and then drop the link in the thread when you're ready.

Looking forward to hearing from you!

Hey @mkehoe28, thanks for reaching out, welcome to forums and appreciate your input on the matter there!

I had a closer look at it and can see that we have indeed received more similar reports and this particular matter is already under further review, therefore our apologies about the inconvenience and as soon as we will have any further updates, details will be posted here, in our official forums, so keep an eye!

Should you happen to have any further queries or run into any other difficulties, drop us a message at any time! ...

Hey @rakshadaemon, thanks for getting in touch and sorry to hear about The Big Blue issue you ran into with the location provided by Nate.

I have had a closer look at it and can see similar reports being mentioned in the past, however following our recent patches, it appears that issue does no longer occur, therefore may I check whether this concerns possibly an older save by any chance? If the save itself was created prior to Sunken Treasures DLC, this will be most likely the cause, however if it was put together after the release, is there any chance you could provi...

Hey @hundreAd1800 ,

Thanks for sending these though, sorry for our delayed response!

I've passed this report and all of your images to the team, thanks for the annotations and step-by-step, appreciate it!

We'll keep you in the loop if any more information is available!

Thanks for this @hundread1800 - as we're not members of the development team directly, we don't have the resources to look into your save file to find the cause, however it'll be noted should we have any further reports of this!

Hey guys,

Thank you for your continued updates and clips!

They've since all been passed onto the team for further investigation.

Should we receive any updates from the team as they look into this, we'll let you know here.

If there's anything more we can help with in the meantime please let us know!

Thanks for getting back to us @currlyfriies , sorry for the delay!

If possible could you please capture some screenshots of the available languages so we can take a closer look and pass them onto the team?

Much appreciated!

Hey there @bgiantmountain ,

Thanks for getting back to us, sorry for the delay and to see you're still having issues!

For us to take a closer look at this, could you please (and suggest anyone else experiencing the same issue) create a direct case with us via our ...

Sorry for the delay @hundread1800 !

Thanks for getting back to us - interesting you were able to workaround it.

Are you still unable to click the dolphin in the same original spot?

Hey there @songdayopsy ,

I'm sorry for our delay in getting back to you and to hear you've unfortunately lost some land!

This is indeed working as it should, so we'd be more than happy to pass your feedback onto the team for them to consider in future.

Please be aware that feedback and suggested features are added at the team's discretion though, so from this point on we can't confirm if or when any changes to this system would be brought in.

I hope you're able to enjoy the rest of your playthrough though and if there's anything more we can help with, please let us know!