Anno 1800 Dev Tracker

@hundread1800 Hey there!

Sorry to hear your cursor doesn't change here. Please let us know how this goes in your next game following the advice of @Asterix201252...

@asterix201252 Hi there.

Thanks for reporting this to us with the attached video! Sorry to hear you're missing the top part of the first island's UI.

We've forwarded this onto the team, and we may be in touch for further information if necessary!

Thanks again.

@karmicsynergy Hi there.

Thank you for your report on not being able to progress in the quest "At Sir John's Camp". The team are currently investigating this issue and require some further information.

For testing purposes, could you please complete our PC troubleshooting to see if this helps alleviate the problem at all?
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@tomosojiro Hello!

Thank you for offering to assist with this. Your case can be viewed here and you can attach the save by following these steps.

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@justincase82 Thanks for getting back in touch with this info.

Could you take a look at our PC troubleshooting article here and let us know if this helps at all? Most notable here would be verifying the game's files, to ensure nothing is missing or corrupt.

If the problem persists, we may need a clip of the cargo issue happening, to for...

@bgiantmountain Hi again.

Thanks for the update on this and for giving the troubleshooting steps a try.

If you continue to see this issue without the mods on the most recent update, by all means let us know and we'll take another look for you.

If you have any additional queries, please be in touch!

Hi @SirHarryPierce

Thank you for the screenshot and the above clip!

We've contacted the game team for more information on this, and we'll be sure to report back once we have news. If you have any questions in the meantime, please be in touch.

@hundread1800 Sorry about this trouble with our Support website. Please DM us on our Support Twitter Page, and we'll get it taken care of.

@vezperz Thanks, just wanted to confirm! I'm happy to hear this. Don't hesitate to reach out with any further questions.

@ltjake Thanks for trying those for me. Can you please open a ticket with our Support ticket here, so that the appropriate teams can investigate this?

@hundread1800 Hey there, sorry to hear of these issues you're running into! Would it be possible for you to make a video of this so that I can check this out in greater detail?

@currlyfriies Thanks so much for also providing a video! When did you first notice this?

@thepufosenie Thank you so much for this video! Can you please let me know when you first noticed this issue?

@hundread1800 Hi there! Thanks for catching this - you have a good eye! Can you please open a ticket with our Support Website here, so we can get this forwarded to the proper teams?

@jerry_key_smith Hi there! Thank you for reporting this. Can you please visit our Support Website to start a ticket, so that this can be forwarded to our Game team?

@ltjake Sorry to see you're having these issues with your Palace. Can you please attempt the steps in our PC Troubleshooting guide here?

@vezperz Hey there! Just to confirm, saving, quitting to desktop, and reloading resolved this issue for you?

@sarcb Hi there.

Sorry to hear you had to roll back to a previous save, after Ctrl+Clicking the hostages.

We can certainly pass feedback on to the team, in regards to ensuring critical quest items are not able to be traded. Thank you for your report on this, apologies for any inconvenience caused.

If you have any further questions, please be in touch!

@cherrek Hello again.

Just a bit more information for you on this topic.

Similar issues to this have been reported to be fixed. Would you be able to tell us if your game is fully updated at the moment?
If your game is up to date, are you also able to reproduce this issue after starting a new save?

Thank you.

@tiamatbr Hi there, I'm sorry to hear about your crashes! Are you getting any specific error messages when these crashes happen?

As a first step, I'd recommend these basic PC troubleshooting steps in our article here.