Hello @katje-katrien thanks for getting in touch with us about your missing DLC.
Can you let us know which Year version you bought of the game, is it Year 1, 2, or 3?
Earlier year versions of the game will only contain some of the DLC content, whilst the latest year version 3, will contain all DLC included in the Anno season passes.
Hello @sergiom568 and @Artafern thank you for highlighting this issue with the restaurants in-game and I apologize we missed your post, we are trying to catch up on the forums now, after our latest update, so thank you for your patience.
Unfortunately, that link appears to have expired. If you have a link to your old forum post, please do post th...
@berdy1337 @johnrex2504
Hey there folks.
Just to confirm if you weren't already this is a known issue under active investigation as confirmed...
Hey there folks
Just to let you know if you weren't already that there is a known issue with the exchange value being incorrect, this is confirmed in our known issues list following the update here.
Thanks for your reports so far on this issue. As soon as we have any further updates on this we'll let you know.
Hello everyone, thanks for bringing this to our attention about streets not working between certain buildings.
If possible, can someone provide a video showing the street being placed, but then the street showing as missing, so we can see how your maps and traffic routes look?
If you need any help with capturing a video, please refer to our guide here for further explanation >
https://discussions.ubisoft.com/topic/110789/how-to-report-a-bug-in-anno-1800?lang=en-US
Hello @fxckyeah thanks for getting in touch with us about this UI element, not functioning as intended.
Thank you for also letting us know you have verified your game files as well as performed a reinstallation.
Have you tried running the game using a different DirectX version, such as 11 or 12? Changing which DirectX version the game uses in the settings, can sometimes resolve certain issues with UI and gameplay, working incorrectly.
If you have tried this step with no success, please try to capture a video of this and send us your save file, so we may ...
@bloc75
Hey there.
Thanks for reporting this to us. I have passed the thread and attached video on to the team for further investigation.
@sirharrypierce
Hey there.
That's strange. Was this still present after reloading the save? If possible can I ask you to provide a link to a video demonstrating this we could take a look at as well, please if you're able to accurately reproduce this?
Hello everyone, thanks for posting about the multiplayer issues you experienced in-game and sorry for the delay in replying.
I can confirm we did have issues on the 15th with outages, which made our Anno servers unreachable for some players, this was fixed by the next day.
To check if our Anno servers are having any issues that may be preventing you from connecting, please check our Anno game page here, under Connectivity and Perfomance server status > https://www.ubisoft.com/en-gb/help/game/anno-1800
Hey there folks.
Just to confirm that if you weren't already aware this has been confirmed as a known issue here
As soon as we have any further updates on this issue we'll let you know on the forums. Our apologies for any inconvenience caused as a result of this whilst we're working on getting this resolved.
@marcoevich
No problem at all! Thanks.
@asterix201252
Thanks for the additional info @Asterix201252 it's greatly appreciated!
Hey there @Marcoevich !
Thanks for reporting this to us.
There is a known issue with Pearl Farms not unlocking as intended as confirmed ...
Hello everyone, thanks for posting about this and sorry for the delay in replying.
We discovered that on the 15th December, we did indeed have an outage on our Anno servers that prevented players from connecting online. This was resolved on the 16th, apologies for any inconvenience.
If you are still having trouble connecting to our online servers, please make sure your Connect status is not set to 'offline' or 'invisible' as it may affect your ability to connect too, thank you.
Hello @badnightmarezz, welcome to the Anno forums, and thank you for posting.
I am sorry to hear of your random crash and freeze issues. Has this only happened after our recent update?
If so, it may be that some of your game files were interrupted or corrupted during the download process, which can sometimes result in issues such as crashing.
Would you please try verifying your game files to see if this will fix these crashes? Verifying game files can take up to 30 minutes to complete sometimes, you can find out how to perform this check in these g...
Hello @hundread1800 thank you for your question.
A fish shoal you use will indeed no longer replenish in that particular spot, if you have fully depleted that resource.
The fish shoals that you find that seem to deplete quicker than others, how is your water quality in that area, do you have any kind of pollution from ruins that might effect the surrounding water and quality of resources?
Hey there folks.
Just to confirm that this is a known issue under active investigation at the moment as confirmed here. Apologies for any inconvenience caused whilst we're working on getting this resolved.
@koiimann
Hey there.
This issue should have been resolved via a previous update. However unfortunately it is not retroactive which means that the Great Exhibition would need to be completed again, if you have a previous save you can load to complete it once again it should unlock for you. If however this is not the case please let us know and we'll pass this on to the team for further investigation. Thanks.
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