Apex Legends Dev Tracker

@Matt68_ESO 

 

Thanks for posting. Running your hardware at stock clock speeds is a well known troubleshooting step and is even more relevant these days as so many manufacturers are doing 'Factory Overclocking'.

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@NamelessHenchman 

 

I'm under the impression you've already tried the steps via the link below since you've reached out to your ISP, but it's worth a look just to make sure you've exhausted all options.

 

Basic Connection Troubleshooting

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Risk of Rain 2 is not an EA title @7Sark7. As I said above, your DxDiag is showing that you are having a number of system issues as well as issues with games and other programs. 

 

Have you tried exiting out of all the programs working in the background or even done a clean boot of your system to see if it makes a difference? If not then I would recommend doing so and trying the game again: ...

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You seem to be having a number of issues with your system @7Sark7. I'm seeing multiple BSOD issues as well as issues with various games. Can I ask when running Apex Legends are you running any third party software? If so can you disable it and try again to see if it makes a difference.

Darko

Sorry to hear that you are having issues @7Sark7.

Can you grab us a DxDiag so that we can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko

That's an odd one @Mahiro55.

 

When it occurs on the menu screen do you need to close down Apex Legends and reopen it or does it fix itself?

Darko

@picklefingerss 

 

Let us know if disabling Origin in-game helps you here:

 

https://answers.ea.com/t5/Technical-Issues/Mouse-Cursor-On-Screen/m-p/7421534#M722

 

Thanks.

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@DrDoomCake 

 

Does this get it fixed for you?

 

https://answers.ea.com/t5/Bug-Reports/Game-unable-to-recognize-my-recording-device-mic/m-p/7468274#M...

/Blueberry

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@breiner13 

 

We're not aware of any plans for a free trial of Titanfall 2 hitting the Xbox or PlayStation stores. Really cool to hear you fired Titanfall 2 back up and had a ton of fun. 

Titanfall 2 is included in an ...

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Hey @Agent_Peanut007 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

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Hey @Agent_Peanut007 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

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@XLG-sKilleader 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank yo...

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@Zerox50h 

 

This game requires the POPCNT CPU feature and the minimum requirements reflect that need.

 

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB 

 

Thanks.

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@Pretzelnutcake 

 

My point exactly!

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@Pretzelnutcake 

 

My point exactly!

Sorry to see that you are having issues @Tonythetigerrr21/

 

A number of users facing this issue found the following steps fixed it for them:

• Log into your modem / router
• Turn OFF UPNP.Turn off PC UPnP Service:Press: Windows-button a window should pop up. Write: “services.msc” (without the “) then press enter
• In the list of services, scroll down to “UPnP Device Host”, click it and press “Stop service”. Now do the same thing but with the service “SSDP Discovery”.Exit the window and go to control panel-> Network and Internet...

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@DankingWeedman 

 

Good stuff, thanks for letting us know that worked.

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@Freddy5060 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

Naming & Shaming is not allowed on the forums.

/Blueberry

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@DankingWeedman 

 

You have some failed Windows updates in your Dxdiag, run Windows Update and install any available updates.

 

You say you do not have the XC-705 now, please generate and post a new dxdiag if your issue continues after installing the Windows Updates.

 

Thanks.

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If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
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Could be that you are having connection issues @Bluelagoon2018 especially if it mainly happens during peak internet usage hour. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec...

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