Apex Legends

Apex Legends Dev Tracker




07 Sep

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Curseeey.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Forums - Thread - Direct

 

Hey @shaboijamal, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

 

We are not able to assist with account-based issues on AHQ.

 

You can contact our live support at help.ea.com.  ...

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05 Sep

Comment
    EA_Kent on Forums - Thread - Direct

@Mr_Kaplan013 

 

Sometimes people are just unreasonable, or as others have pointed out, they could be trying to upset you on purpose. If you blow up on them it could lead to your account being suspended or banned. The rules still apply. 

 

It's best to just not even engage with someone like this at all. 

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Comment
    EA_Darko on Forums - Thread - Direct

 

If you are in-game @Spartan117tommy and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Da...

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04 Sep

Comment

Hey @BlackRun015 

 

Investigations of bans are handled by a dedicated Terms of Service team, Once you reach out to dispute an action taken on your account it is possible it can take some time to hear back as this team does work on all disputes for Bans players have.

 

Once a decision is made by our TOS team, there is no way to reverse this decision either here on the forums or by support. If you have further questions about bans on your account please check out our help art...

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Comment
    EA_David on Forums - Thread - Direct

Unfortunately we don't have a way to roll this back, sorry.

On the making of a purchase when you were short premium currency, I look a look into that, it seems there was a mixup.

Checking the logs, while you had 950 coins yesterday morning, you'd earned 100 more from the BP at 10:18UTC, so you had 1050 coins when you looked at the store today. 

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03 Sep

Comment

Originally posted by dimi3ja

Do you also do the rigging and texturing? Or is rigging and texturing different departments? I assume the rig is the same for every Valk skin, but this one has a helmet :)

rigging is another department, but i did the texturing myself

Comment
    EA_Aljo on Forums - Thread - Direct

@dimitrykid 

 

We'll start with the basics. Since this seems to have just started happening, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Comment
    EA_Aljo on Forums - Thread - Direct

@dimitrykid 

 

Thanks for the response. What system are you playing on? 

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Comment

Try here, it's where I started: https://www.respawn.com/careers

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @LTGFIRESTORM17.

 

Did this happen just the one time or is it more frequent? Thanks!

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Comment

Hey thanks mate, appreciate the appreciation, but its not a one man show, lots of credit goes to Cristina Laviña for the killer concept, and Moy Parra for the kick ass custom animation. Im just the guy that made the 3D model <3

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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02 Sep

Comment

Originally posted by MyWifeGotDemDDs

I'd be pretty annoyed if when ever I played some random just told me what they didn't like about the game. I'm sure he just wants to play and not host a feedback panel.

Maaaan I’m just happy when the first words out of a teammate’s mouth aren’t, “yo can I get an heirloom?”

That’s easily the number one thing people say when they recognize I’m a dev. Gg chopsticks

Comment

Originally posted by howiedontdelete

Used to be either a dev or someone on your friends list that had played Apex before. Now it is just Dev boxes

What they said. Just Devs now.

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @CreamyWhiteStain

 

It sounds like you've been in touch with Terms of Service already on this. If they have denied multiple appeals then I'm sorry to say that there is nothing that can be done to change this.

 

- EA_Lanna

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