Apex Legends

Apex Legends Dev Tracker




22 Jun

Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @callumseanbush 

 

I'm very sorry to say, but this is something an advisor will need to assist with. I understand they are sending you here, but we aren't able to help with missing content issues through Answers HQ.

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Comment

Hello @mhqplayer 

 

Unfortunately, it's not possible to transfer progress between platforms in Apex Legends. If you play Apex Legends on Xbox and PlayStation, your progress won’t carry over between the two platforms.

EA_MontimerAHQ


21 Jun

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @r3522onlyvp5,

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

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Comment
Hey @InfiniteQuakez,

Unfortunately, we're not able to help with missing Apex Coins, and you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/help-home/?r=1

They can take a look at this for you and make sure that you get the coins you're owed. If you're not seeing the o... Read more
Comment
    EA_Lanna on Forums - Thread - Direct

Hi @IsntLifeCrazyBro,

 

I'm sorry to hear this happened to you. It's never a great feeling to discover your account has been compromised and items were taken. 

 

While we can't look into this from the forums, I strongly recommend following these steps to help...

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Comment
    EA_Barry on Forums - Thread - Direct

@dadoge210 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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20 Jun

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @xyoshix710

 

If you want to split up your EA accounts from his, connected accounts needs to be unlinked and that carries risks. His account could be impacted by the unlinking. I'll share some EA Help guides for more information on this and if you'd like to discuss those options further, get in touch with the support team directly. They'll examine the accounts and let you know what can be done and the impact it will have for all involved after getting both account holders permissions. 

 

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Comment
Hey @YoungFitzXx,

Unfortunately, bans aren't something we can help with on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can reach out to our terms of service team via the webform in the following article:

... Read more
Comment
    EA_Lanna on Forums - Thread - Direct

Hi @YoungFitzXx,

 

I'm sorry, you're on the community boards; Answers HQ. We can't assist with account bans here but our Terms of Service team can take a look into the ban for you if you think there's been a mix-up with the ban (i.e. the rules weren't broken). Send in an appeal for the ban you'd like them to investigate for you. 

 

This guide will help you learn how to reach out to them and includes some advice on filling out the webform: 

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Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this @ziqiaowuj as it is neither polite or constructive. 

 

If you have feedback we welcome it but ask that it be constructive and not just a rant.

 

Darko 

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19 Jun


18 Jun


17 Jun

Comment

Hi @runninginthe80,  

 

We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @9crunchy8

 

Don't worry about posting it in the wrong place. It can happen! Standard smile I'll move this on over to the Apex boards. 

 

In terms of bans. you're through to the forum team on here. We won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, not the support team. The Terms of Service team would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by ...

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