Apex Legends

Apex Legends Dev Tracker




03 Aug

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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02 Aug

Comment
@Jxnas_2486,

You can always try reaching out again, but I'm afraid that they're the only team able to investigate bans. If they decide that the ban is final, then I'm afraid there's nothing more I can recommend.

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Wees aardig voor elkaar | Be kind to each other
Comment
Hey @Jxnas_2486,

While we can't help with bans here on the forums, if you'd like to raise a dispute you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

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Comment

Hey @zephaniahcasey

It is a shame to hear your account was suspended for 7 days and you still can't log in. I hope I can share some info on this.

There is a chance that the timer counts is still going so you need to wait until that's over. If you do not gain access within the next 24 hours, please feel free to send a message to our Terms of Service team using this link...

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01 Aug

Post
    Trello on Trello - Thread - Direct

Got a code to redeem? Follow these steps.

Redeem your Product Code in the Origin client

For PC 1. Log in with the EA Account where you want to add the game. 2. Click the Origin menu. 3. Select Redeem Product Code…

For Mac 1. Log in with the EA Account where you want to add the game. 2. Go to your computer’s top menu to select Games and Redeem Product 3. Code…

Redeem your Product Code on origin.com 1. Log in to the Origin store website using the EA Account where you want to. 2. add the game. 3. Select Game Library. 4. Click Add a Game in the top right corner. This will drop down an option to click Redeem Product Code…

Have an issue with your code? If you are having issues with the code redeeming or issue with contents of the offer (like missing coins from the Lifeline or Bloodhound versions) Head over to EA help and they can...

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31 Jul

Comment

A reminder to leave your questions via the r/ApexLore thread linked rather than this crosspost!


30 Jul

Comment

Hi @samhi11 To confirm your Xbox account can be connected to the EA account you also use for PC games with EA. 

 

If you believe it was linked to the incorrect account I would recommend reaching out to our support to further look at your account.

 

Thanks!


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28 Jul

Comment

That's great to hear @MyGuys1662 Thanks for the confirmation.

 

Thank you @1-Graham-S  for your support! 😉👍

 

EA_PulsarAHQ...

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27 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @dmdrkvn123,

 

At the moment the following languages are supported on Answers HQ: 

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23 Jul

Comment

Hello @Zeden00_TTV 

 

At the moment, the following languages are supported on Answers HQ: 

 

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21 Jul

Comment
    EA_Aljo on Forums - Thread - Direct

@pirasfrancesco 

 

Your level remains, but everything else is reset.

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    EA_Aljo on Forums - Thread - Direct

@pirasfrancesco 

 

Since you're starting over, whatever you purchase now should be fine. It just won't transfer if you unlink and link to a different account.

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Comment
    EA_Aljo on Forums - Thread - Direct

@pirasfrancesco 

 

You should still be able to use the battle pass as long as it was purchased after you linked the account. You'll just be starting over.

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Comment
    EA_Aljo on Forums - Thread - Direct

@pirasfrancesco 

 

That would be why this happened then. You'll need to link your PSN ID back to the original account to get everything back, but there is a 6 month wait between linking to a different account again. More information on that can be found here

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @pirasfrancesco 

 

Are you saying you had your PSN ID linked to a different account previously, but have linked it to a different account now?

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20 Jul

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

Read more