Apex Legends

Apex Legends Dev Tracker




27 Jun


26 Jun


25 Jun

Comment
@MCHElite,

Our live support team can, which is why I recommend reaching out with proof of purchase so they can do that for you. It's unfortunately outside of the scope of what we can do here on the forums.

@fusionevergreen

Have you tried reaching out to our live support already?

...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @Vizoney it can take up to 48 hours for a purchase to reflect in your account.

 

Darko

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24 Jun


23 Jun

Comment
    EA_Aljo on Forums - Thread - Direct

@callumseanbush 

 

I'm very sorry, but there's nothing we can do on Answers HQ. Unfortunately, we're not able to help with missing content. Only an advisor can do that.

Aljo.png
Comment
    EA_Aljo on Forums - Thread - Direct

@callumseanbush 

 

You should be able to send am email if chat isn't available.

Aljo.png

22 Jun

Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @callumseanbush 

 

I'm very sorry to say, but this is something an advisor will need to assist with. I understand they are sending you here, but we aren't able to help with missing content issues through Answers HQ.

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Comment

Hello @mhqplayer 

 

Unfortunately, it's not possible to transfer progress between platforms in Apex Legends. If you play Apex Legends on Xbox and PlayStation, your progress won’t carry over between the two platforms.

EA_MontimerAHQ


21 Jun

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @r3522onlyvp5,

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

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Comment
Hey @InfiniteQuakez,

Unfortunately, we're not able to help with missing Apex Coins, and you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/help-home/?r=1

They can take a look at this for you and make sure that you get the coins you're owed. If you're not seeing the o... Read more
Comment
    EA_Lanna on Forums - Thread - Direct

Hi @IsntLifeCrazyBro,

 

I'm sorry to hear this happened to you. It's never a great feeling to discover your account has been compromised and items were taken. 

 

While we can't look into this from the forums, I strongly recommend following these steps to help...

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Comment
    EA_Barry on Forums - Thread - Direct

@dadoge210 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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20 Jun