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22 Feb

I got perma banned for telling others to kill themself in the game

Comment
@OyabunSama21,

If they've looked into it and decided that the ban was correct, then I'm afraid that there's nothing else I can really recommend as they're the only team with the power to unban your account.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

I got perma banned for telling others to kill themself in the game

Comment
Hey @OyabunSama21,

We're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following link:

https://help.ea.com/en/contact-us/

They'll be able to look into this for you.

EA_QueenBeeAHQ.png...

Read more

Banned for insulting myself

Comment
@skyyyxdd,

Unfortunately they're the only team with the power to remove sanctions from accounts. If they've decided not to remove the sanction, then I'm afraid there's very little else I can recommend.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

Banned for insulting myself

Comment
Hey @skyyyxdd,

If your friend feels like their ban is unjust, then I recommend that they raise a dispute with our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked... Read more

ban me in apex for no reason

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @apexyyds1315, 

 

I'm afraid we wouldn't be able to help you out with that on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.  You will need to reach out to them to have this looked into. They'll get back to you via email so be sure to keep an eye on your email inbox (and spam/junk folders...sometimes the emails can be routed through to there). This FAQ will be a great resource here: ...

Read more

Ash thematic pack

Comment
    EA_David on Forums - Thread - Direct
@LEQUACK777 This is intended behavior, Thematic packs grant at least 1 themed item, but the other 2 rolls can be anything.

https://www.ea.com/games/apex-legends/about/frequently-asked-questions#q12 David.png
... Read more

21 Feb

RP Issues with Revelry Update

Post

Hey legends!

We previously noted via a comment to the support megathread that we're investigating into the RP issues.

We've been working behind the scenes to roll out some fixes to Ranked:

  • You will no longer be inaccurately demoted. (Fixed over the weekend)
  • We're still working on a visual bug showing inaccurate RP loss. Players who face this bug might see either an inaccurate or massive negative RP deduction number. If the player ...
Read more External link →

20 Feb


19 Feb

Is there a cheat that can force actions on your side?

Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this as these kind of threads are not allowed.


Darko 

Darko.png

18 Feb


17 Feb

Apex Legends "Revelry" Season 16 Update - Discussion & Support Megathread

Comment

Head up: we are investigating into the RP issues.

Tracked in the Apex Tracker Trello board here: https://trello.com/b/ZVrHV38P/apex-tracker

Check back on that and our Respawn social account for any updates!




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