Apex Legends Dev Tracker

Hi @xyoshix710, 

 

If you want to split up your EA accounts from his, connected accounts needs to be unlinked and that carries risks. His account could be impacted by the unlinking. I'll share some EA Help guides for more information on this and if you'd like to discuss those options further, get in touch with the support team directly. They'll examine the accounts and let you know what can be done and the impact it will have for all involved after getting both account holders permissions. 

 

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Hey @YoungFitzXx,

Unfortunately, bans aren't something we can help with on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can reach out to our terms of service team via the webform in the following article:

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Hi @YoungFitzXx,

 

I'm sorry, you're on the community boards; Answers HQ. We can't assist with account bans here but our Terms of Service team can take a look into the ban for you if you think there's been a mix-up with the ban (i.e. the rules weren't broken). Send in an appeal for the ban you'd like them to investigate for you. 

 

This guide will help you learn how to reach out to them and includes some advice on filling out the webform: 

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Going to go ahead and lock this @ziqiaowuj as it is neither polite or constructive. 

 

If you have feedback we welcome it but ask that it be constructive and not just a rant.

 

Darko 

Hi @runninginthe80,  

 

We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...

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Hi @9crunchy8, 

 

Don't worry about posting it in the wrong place. It can happen!  I'll move this on over to the Apex boards. 

 

In terms of bans. you're through to the forum team on here. We won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, not the support team. The Terms of Service team would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by ...

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Hi there, @wanxin338 

 

I'm very sorry, but we're not able to help with hacked accounts through Answers HQ. It looks like you've already been in touch with an advisor so please continue working with them to get assistance for this. Cases can be opened here. Thank you.

@MCHElite,

There's no such thing as a stupid question. If people were less afraid to ask things the world'd be a better place.

And no, don't worry, they won't. If you follow the steps in the proof of purchase article I showed, the most personal information you're showing are email addresses and usernames (Which they already have access to because an EA account requires both). While you wouldn't want to show the f... Read more

Hey @shootmeqvick 

 

If you plan to purchase in-game currency outside of the game store, we suggest going through trusted digital online retailers listed on our website. This way, you can be sure to have a safe and reliable transaction. 

 

EA_Pulsar

 

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