Apex Legends

Apex Legends Dev Tracker




21 Jun

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Lynzks,

 

At the moment, the following languages are supported on Answers HQ: 

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20 Jun

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @tazxmbxe 

 

If your account was banned due to being compromised, and that ban is now lifted, you'll need to contact an advisor to have them secure your account. Please follow the instructions here for opening a case. Thank you.

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @PikaGamer1256 

 

It might just take some time for the ban to lift in game. It would be good to wait 24 hours. You also can try power cycling your network equipment and the system you play on. 

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Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @Kevzoo 

 

I'm sorry to say, we can't help with bans over Answers HQ. If you have submitted 3 disputes and Terms of Service has declined to lift the ban, it will need to remain in place.

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Comment
    EA_Lanna on Support Forums - Thread - Direct
Hey @Codename128,

At the moment the following languages are supported on Answers HQ:
- English
- Deutsch
- Español
- Français
- Русский форум
- Português
- Jezyk polski
- Italian
- Nederlands

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: ... Read more

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @BladeX11883 only our support can remove a game fully, if you chat to them here they can get you sorted if possible: https://help.ea.com/en/help-home/

 

Darko 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @36faze

 

I've edited your post to remove the profanity. If it's inappropriate or led to an account action, probably best not to repeat it on the forums.

 

In terms of receiving a ban, however minor the rule-breaking you feel it might have been, the rules are there for a reason, and breaking them will have consequences. Saying that, if you believe the ban you received was added by mistake/no rules were broken, our Terms of Service team (ToS) can take a look into it for you. ...

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19 Jun

Comment

Team is aware of this, but we've had a hard time replicating. Are you stretching via in-game settings or something external? Can you share your in-game settings here?

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @leedonghea,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_Mari on Support Forums - Thread - Direct
@sketchseven Dont worry about that, I wasnt implying it 🤗

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Carrot_30 

Please reach out to our Terms of Service team so they can review your account and see what happened. 

Here are the steps you need to follow to reach them using the web form:  

  

Get information about your EA Account lock, ban, or suspension  

EA_PulsarAHQ...

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18 Jun

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @Darrio656,

 

You would not have this season's badge update by next week, no.

 

Badges for this season would be awarded the first time you log into the game next season.

 

Since they're awarded based on your highest rank, we don't give them out during the season as your rank may still change before the end. Standard smile 

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Comment
    EA_Mako on Support Forums - Thread - Direct

Hi @Darrio656,

Just to clarify, is this a ranked badge for a previous season, or are you saying the current season badge has not updated as you've gone up in rank?

 

Keep in mind badges are awarded at the end of a season based on your highest rank achieved during the season. They do not update live during the season.

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