Rainbow Six Extraction Dev Tracker

@i-peeked Hey! Thank you for your reply. I had a similar user experiencing this issue that advised updating their BIOS helped.

Are you able to check if you have an update available for your BIOS, please?

@ungiven Hey! Sorry to hear that you have encountered this error message.

Could you try clearing your temporary files and seeing if the game works after.

If it does not please let us know.

Thank you.

@glazkov Excellent news! Happy to hear this has been sorted out for you now.

@BR0AD_ Have you checked recently to see if the content as updated for you? There might be a slight delay in the items and operators showing for you. Please keep us posted if you are still missing anything.

@llustrious Hey there, my apologies for the overall frustration this problem has been trying to launch the game. Please ensure that you have the latest drivers installed for your graphics card, and you disable any background applications that are also running with Rainb...

Hey folks! As @ILSIMON mentioned, please check your status on Ubisoft Connect. If your status is Invisible, try changing it to Online. You should then be able to play the game. Please keep us posted if you still get the same error after trying this out.

@play-fe

Hey there,

To answer your question, you'll always have at least 1 Operator that is active. You won't be able to MIA all of your operators, so don't worry

Hi there, @phantom-ai! Welcome to the forums! I'm very sorry to hear that you are experiencing this issue when launching the game. I appreciate you sharing what you have already tried on your end. If you have already exhausted the PC troubleshooting steps, I would also ensure that both Rainbow Six Extraction and the Ubisoft Connect launcher are on the same hard drive after reviewing the image shared. I would also try reinstalling ...

@rbtwolf Hey! Sorry to hear that you have been encountering this issue with the "No Hardware/no Compatible Driver" error.

Our team has been made aware of this issue. In the meantime, please try updating your graphics drivers as a potential workaround for this issue.

Thank you.

@misterphen0m Thank you for your reply and thank you for providing your case number as well as a list of what you have tried.

I believe it is best that we continue to support you on your case as we can look into this in more detail there.

Thank you.

Hey @stikarafika, sorry for the difficulties with your purchase! Please note that some limitations apply when using your discount code for specific purchases. If you could ...

@b3atscratcher Hey! Sorry to hear that your mouse cursor is not showing up.

Thank you for the troubleshooting that you have done so far.

One thing to try is ALT+Tabbing whilst playing to see if it forces the mouse cursor to show.

Also are you running the game in fullscreen or borderless? If fullscreen please try borderless to see if it helps.

Thank you.

@obscura-_ Much appreciated! I have shared this video clip with our team to look into this further. Has this been the only area you have noticed this behavior so far?

@vaderjohan01 Hey! Thank you for reaching out about this error you are getting with no compatible driver/hardware.

Our team has been made aware of this issue.

In the meantime, please try updating your graphics drivers as a potential workaround for this issue.

Thank you.

Thank you for confirming this @X2GENERAL. Our team is currently looking into this issue. In the meantime, a short workaround is changing the language to English as you mentioned. While I do not have any updates on this at the moment, please keep watch here and on our social media channels for further news. Thanks for bearing with us as we investigate this further.

@ozelis Hey! Thank you for reaching out about changing your data center in Extraction. Thank you for the image, this is most useful.

I have contacted the development team to see if it is possible to manually change your data center. Once we hear back we will reach back out to you here.

Thank you.

@cyncere76 Hey! Thank you for your reply and sorry to hear that you are also experiencing this issue.

Can you also please try the steps here. If the issue continues after this please let us know.

Thank you.

@notxenocide Hey! Sorry to hear that Extraction is not launching for you.

What have you tried so far? Did you try the steps from here?

Thank you.

@mathandlove Hey! Sorry to hear that you are getting low FPS.

Thank you for confirming what you have done so far and what model laptop you are using.

Can you also confirm for us what your full system specs are:

GPU:
GPU Driver Version:
CPU:
RAM:
Operating System:

Do you also have the game installed on the C drive or an internal or external HDD or SSD?

Thank you.

@rizz768 Hey! Thank you for getting in touch about the statistics section in Ubisoft Connect.

Thank you for the image, I have checked this on my own system and can see that it indeed does not show a statistics section. This does appear to be working as intended and it could be still getting integrated into Ubisoft Connect.

I have reached out to the game team to see what the status of this is.

Once we hear back we will update you.

Thank you.

Hi @thelucky123! Thanks for reaching out to us here! Have you tried updating your graphics drivers to the latest version to see if this remedies the problem? I would also recommend trying out our other steps from our guide here. However, after trying all steps possible here and you still are met with the same results, please don't hesitate to ...