Rainbow Six Extraction Dev Tracker

@theyellowmist Hey! It may be best to do a clean install as that fully removes the old driver.

@nicholas532 Hey! Sorry to hear that you are experiencing crashing issues on Xbox Series X when at the VR training portion of the game.

Thank you for the troubleshooting that you have done already.

Do you have the option to skip this section of the game?

Additionally, do you have the ability to test if the game works on another console? That way we can identify if it is a console or account issue.

Thank you and we look forward to your reply.

Hey @obscura-_, thanks for sharing this with us, and apologies for the issues this caused you and your team during this objective. Were you able to capture a video clip of this behavior showing the Protean entirely inside the structure?

@the-sovereign Hey there! Thanks for reaching out to us here, and warmest greetings to the forums! I took a look at your account, and I that the XP has been recorded successfully. However, there might have been a slight delay with the client. If you still have issues seeing the updated XP, please try restarting Ubisoft Connect. Let us know if this helps!

Greetings to the forums @Camperkira. I would check on the Offical Nvidia page to ultimately ensure you can access the supported driver version. However, if you have already tried this, this will be the only solution we can provide if the ...

@maniklu8 Hey! Sorry to hear that you are experiencing issues with BattlEye when launching the game.

Please follow the troubleshooting steps from here to try and fix this.

If this does not work, please let us know.

Thank you.

Hiya @Xavino33 and @Helzart! Welcome to the forums! Sorry to hear that you ar...

Hey, you two! I'm sorry for the issues you are having with multiplayer. To confirm, are you joining players on other platforms and playing with Cross-Play enabled? If so, could you test to see if you both encounter the same error during multiplayer with it disabled?

Hey @x2general, sorry to hear that you are running into this problem when launching Rainbow Six Extraction. We have seen similar reports of this behavior. Could you confirm the language the game is currently set to?

Hey @landreith, and welcome to the forums! Sorry for the trouble with linking your Xbox account to your Ubisoft account. If you could reach out to us from our Support Page with the Xbox account, you wish to link to your primary account, and we can look into this further with you! Please note you can also reach out to us on our social media support pages via private message.

...

@dry_b0nez Thank you for your reply and sorry to hear that this issue is still happening. Can you let us know what GPU you are using please?

If it is an NVIDIA GPU you can change the settings for the game in Geforce Experience. That way you can try setting borderless mode.

@iced_touch Brilliant to hear that this is now working for you. If you need anything else please reach back out.

Thanks.

Hi @sata-q2 we have reported this error to the development team and it is being looked into, however for the time being the only way to prevent the error is to change your Ubisoft Connect status from 'invisible' to 'online'.

Hey @imagine_brata - thanks for coming back to let us know you'd figured it out! Indeed, as you've discovered, you get the option to install the HD texture pack when installing the game.

Let me know if you run into any issues! I hope you're enjoying the Sprawl

@umbroid-8 You're welcome

I hope you enjoy the game.

Hey @iced_touch , thanks for reaching out about this. I understand you hadn't received the correct experience after finishing challenges - sorry about that! Thanks to @Sib3riX for confirming, too.

Our teams reached out literally as I was typing this message to let me know that the issue is now fixed - you should now have retroactively been awarde...

Hey @ts-query - thanks so much for pointing this out. Indeed, the stats seem to be the wrong way around for many of the categories - I've had a look at my own stats just now! I've passed on your report to our teams to investigate further internally.

Let me know if you run into any further issues

Hey @blastermaster73 , thanks for your question about this! I understand you're not keen on how the controller remapping works, and I appreciate your feedback about this - thanks for sending it across.

There currently isn't any way to disable the gamepad from the game's side. If a gamepad is plugged in and used, the game will use those inputs.

Can you tell me a bit more about your remapping experiences? How would you ideally have preferred the remapping to work? I'd love to pass your thoughts on this on internally for our teams to look into.

Let me know if you've any questions about this at all.

Hey @dry_b0nez , welcome to the forums, and thanks for reaching out. I'm sorry to hear you've found the game to crash a few seconds after startup - I'll be happy to help you get it sorted.

It's great to hear you've already tried verifying the game files! Please see our troubleshooting guide, where there are some further steps I'd recommend. In particular from that...

Hey there @ip0rter , thanks for getting in touch about this. I understand you've found pressing tab to seem to send two inputs, so that it closes the map straight away after opening it - that's most unusual!

As far as I can see, this isn't something that has otherwise been reported to us. Can you please try the following steps?

• Please start with our tro...