Rainbow Six Extraction Dev Tracker

@shaggytoph Thank you for the collected information and posting your feedback here. I want to assure you this will be forwarded to the dev team to review. In the meantime, please try to bind the second "drone camera mode" action to a new key bind as suggested by ...

@x2general I am sorry to hear that you are also having crashing issues on Xbox. What Xbox model is this happening on?

Depending on your platform, please try the following general troubleshooting guides for Xbox One or the Xbox Series X/S.

Let me ...

@szakembor Please let us know if rolling back the driver was successful.

If the issue is reproduced, I recommend a clean install of the latest Nvidia driver to ensure a proper setup before launching.

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@kyubi38 Welcome to the forums. I am sorry to hear about this issue launching the game. This has been reported by other players, and a Mega Thread has been created. Please refer to the workaround there for more information.

@CelestialFaye @mini23460 @Nunito99 Greetings and welcome to the forums.

This issue has been reported by other players as well, and a ...

@mossrunson Welcome to the forums. I am sorry to hear about this unexpected behavior while using the Ubisoft Connect in-app store. I will message the Ubisoft Connect technical team about this and get back to you about how to proceed.

Are you seeing this same behavior when attempting to checkout from the ...

@redeyekrieg Welcome to the forums. I'm sorry to hear about the unexpected startup trouble. Are you still receiving this error, or has the game resumed to play normally?

I would also like you to clarify the platform you are playing the game on.

@llustrious @Adorablood ...

@makitvoficial Greetings and welcome to the forums. These pages are managed by Ubisoft US and UK teams, and we ask that all posts on this board are made in English so we can effectively moderate.

If you are inquiring about a trial version of the game from the Buddy Pass, please know this feature is not yet available. Official announcements about the Buddy Pass will be posted in the News and Announcement thread.

@dmcry thank you so much for the video clips. The game team is still investigating this issue. A post will be made in the ...

@neonspider1704 Greetings and welcome to the forums. I'm sorry to hear about the display troubles in Rainbow Six Extraction.

Would you clarify what happened when the game becomes "in focus"? This will help be better assist you.

I'd also like to know the current resolution settings you have setup in game.

@lexine93_lv to clarify, the game is crashing on a black screen when the integrated gpu is disabled?

I want to make sure you have set the GTX 1060 as the primary gpu when launching the game. I do not recommend running Rainbow Six Extraction off the Intel HD Graphics 630.

In addition, have you performed a ...

@thehandsomewei Greetings and welcome to the forums.

I understand the confusion around this. Players who disconnect during a mission in Rainbow Six Extraction will be penalized but not lose progress. Players who voluntarily abandon a mission in progress will lose progress, xp, and receive a penalty.

@xhand-bananax sorry to hear about this happening in the middle of a match. Have you continued to experience this after completing objectives?

I recommend verifying game files as a first measure to help me better understand what may be occurring. Updating any Windows and device drivers may also help.

@cruzz_96 @xNeoDAVx Welcome to the forums.

@Lorpoce I am still in contact with the game team to publish an official li...

@arariod Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

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@brukkie1 Hey! Thank you for getting in touch, are you referring to the VR Training tutorial mode as this is just a part of the game and does not need a VR headset.

The first VR Training mission teaches you the basics of the game, including how to destroy nests and rescue MIA Operators.

Thank you.

@wuweiye Hey! Thank you for getting in touch about this error. I am afraid Rainbow Six: Extraction does not support Macbook.

You can find the minimum requirements for the game here.

If you need anything else please let us know.

Thank you.

@uaaarrrgh Hey! Thank you for getting in touch.

To ensure a smooth rollout for all players, Rainbow Six Extraction’s Buddy Pass program will be held until shortly after launch.

Removing barriers so you can play with friends is very important to us.

Rest assured we are dedicated to launching your two friend invites very soon.

We will update you further within a few days of the game release on when the free Buddy Pass program will be available.

Thank you.

@shoesgfx Hey! Sorry to hear that you are experiencing this black screen issue when playing.

Thank you for providing your system specs. Do you have the game on Ubisoft Connect or Steam?

In order to troubleshoot this can you also try the steps here?

If this does not work please let us know.

Thank you.