Rainbow Six Siege Dev Tracker

Hello everyone, thank you for your messages on the cross-progression sync issues you have faced since the new season launched.

Cross-progression should be live on all platforms now which means you should share the same in-game progress, Operators, skins and charms, as long as all of your platforms, PC and console, are linked to the same Ubisoft Account.

To double-check you have the correct accounts linked, please check the 'linked accounts' section, of your Ubisoft Account manager website here > https://account.ubisoft.com/en-GB/account-information

We are investigating this issue now, so we have merged several threads into this one, so we can update you in one place when we know more from our Siege team, thank you.

Hello @MisterAlphaWolf thank you for getting in touch.

We have noted that some players are unable to matchmake at the moment and get stuck in a loop of Finding Squad.

This is usually related to issues on our servers, and the Siege team are looking into this now, as we know it is affecting several platforms, sorry for any inconvenience caused by this!

Hello tobento03, thank you for your replies.

Cross-progression should be live on all platforms now and should save/share the same in-game progress and Operators, as long as all of the platforms that you play on, are linked to the same Ubisoft Account.

If you have recently unlinked or re-linked any accounts to your Ubisoft account, this could cause some sync issues, so please double-check this.

In order for us to link the correct accounts for you, please get in touch with us over the following link with your Ubisoft username, console account name, and a photo of you signed into your console account menu, from the console itself > Ubisoft Email/Live Chat > ...

Hello everyone, thank you for getting in touch over the last few hours.

We know there is an issue with the game looping when reaching the Creating Squad matchmaking screen, and this seems to be affecting all platforms at the moment. This has been caused by degradation on the server in the past.

Our Siege team and QA team are investigating this issue now, thank you for your patience whilst we look into a solution for this issue.

Hello there @Marcus22121990, you seem to have posted in the wrng section, so I have moved your post to the Player SUpport section of the forum.

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

Hello there @WWW91XS

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > h...

Hello there @Marcus22121990,

If would like any help from Ubisoft Support, please use a translator to post your question in English, this will then allow us to help you with any query or issue you have encountered.

If you prefer, you can also check for a support article relevant to your issue on our website, or contact us over a Live Chat or email support, for further help in your preferred language where available > ...

@Vampyre26 thanks so much for taking the time to share this detailed information and your screenshots. I have shared your report with the teams to be investigated into!

@FatCactus0_o ...

Hey there @Ghosthawk0429 sorry to hear about your SO's run-in with this error code on PC. To get a better idea of what may be triggering this error could you provide a screenshot or the exact text of the message that appears?

Hi there @Captn_Neyger @iMisterlight I do see you both were able to open support tickets for this to be looked into further. I appreciate your patience with receiving a ...

Hello and welcome to Discussions @Scubasteve69817! Thanks for sharing this report. To make sure I have everything correct about what you are seeing with Cav's elite skin: is the skin missing from the suppressor in all game modes, including modes that aren't necessarily online (such as a Custom game or Lonewolf)?

Hi @AnEvilKitty thanks for reaching out. I do see you mentioned having both the Steam and Ubisoft Connect overlay enabled. If you have done so through the Steam client settings could you doublecheck through the game as well by right clicking Rainbow Six Siege in your Steam library and selecting 'Enable Overlay' in the Properties before launching? I can also suggest clearing the Steam webcache:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

Please let me know if you see any further issues with purchasing a new currency pack.

Hey there @Remedi_i I do see you have a case open in regards to this issue so I greatly appreciate your patience with seeing a response.

@CJ-zombiekiller sorry ...

Hey there @Xeu-Wafer I see your case and have made a note to help move your ticket in the right direction. Please continue to check for any updates on your case and I appreciate your patience.

@Sib3riX Awesome thanks for your patience with updating your case and please let us know if we could provide any additional assistance.

Hey @Kururinpa-exe and welcome to our forums!

Thank you for the screenshot. It might've been a temporary connectivity error. Have you managed to change your nickname since or try another nickname?

Hey @DizChriz and welcome to our forums!

I'm sorry to hear that you were banned in the game due to the crash. Player support is unable to lift temporary bans, as they are applied and automatically lifted by our system - the only solution is to wait them out and try again.

Our team is constantly trying to improve the online experience, so any feedback is appreciated. In the meantime, please also make sure that all the basic troubleshooting steps for your platform are completed, in order to minimise the chance of any errors happening on your end, thanks!

Hi @NGU-Nakago and welcome to our forums!

I'm sorry to hear that you're experiencing those issues. In case of any technical problems with the game, first of all we suggest to complete all the steps in our troubleshooting guide - it will help to fix all the most common issues and allow us to further troubleshoot the problem. Let us know...

Hey @Kaenshii and thanks for reaching out to us about this!

I'm sorry to hear that you're experiencing those issues in your game. Since you mentioned that it only started to appear after one of the updates, do you remember which update was it and when it came out?

In the meantime, please also make sure to complete all the steps in o...