Rainbow Six Siege

Rainbow Six Siege Dev Tracker




19 Dec

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @lemody and thanks for reaching out!

I'm sorry to hear that you're experiencing technical difficulties while playing. Unfortunately, we are unable to lift or shorten temporary bans in the game as they are handled by an automated system.

In the meantime, I would suggest completing all the steps in our technical troubleshooting guid...

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @GHS_Kylin and @LeRealHtX !

I'm sorry to hear that you had issues redeeming your charms. Our team pushed an update last Wednesday that fixed it for some players....

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hi @AkiGonzu - in order to verify your files on Steam, please check this guide here. If you're on Ubisoft Connect, you can access ...

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @Danigimr and @Ptit_Criss_ !

I'm sorry to hear you encountered this issues previously. We already forwarded it to our team and received reports that it should be...

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @Stitches-gtr and thanks for reaching out to us!

I'm sorry to hear that you were kicked out from the game. Have you managed to return to the game since? In case of temporary ban, we are unable to lift them, as they are handled by an automated system. However, if you were banned permanently, and you believe that you didn't break any of our Code of Conduct rules, please reach out to our support directly to investigate it further:

Support site: ...

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hi @Kensha-_ and welcome to our forums!

I'm sorry to hear that you are missing some of your items. I found the case you opened through the Support Portal and provided further information there, please check your inbox, thanks!

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @TechTabby and thanks for reaching out!

I'm sorry to hear you are missing some of your items in the game. I noticed that you reached out to us already through the Support Site. I've replied to your request in one of your cases there, please check your inbox, thanks!

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey nongenuine and thank you for providing more tips!

Have you managed to resolve your issue using all the help posted above, @Talzanar ? 😊

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @Revenent144 and welcome to our forums!

I'm sorry to hear about your cross-progression issue. I have checked your case and noticed that it's still being worked on. Please allow our agents some time to get back to you and continue investigating this during this busy time. Thank you!

Hi ...

Read more
Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @guest-5SeZMfe9 and welcome to the forums!

I'm sorry to hear about your issue with matchmaking with your friends. Does it happen every time with every map? Are you receiving an error message, for example "A member of your Squad is currently in another match"?

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hi @Sib3riX and thanks for reaching out!

I'm sorry to hear that you've encountered this and didn't receive a reply in your case. I have found it and asked for some additional information there. Once it is provided, we will look into this further, thanks!

Hey ...

Read more

17 Dec

Comment
    Ubi-Boost on Support Forums - Thread - Direct

@KynoYT Thank you for letting me know you already created a Support ticket! We're currently experiencing a high contact volume, but the team will send a response back to you as soon as possible.

I appreciate your patience and understanding!

Comment
    Ubi-Boost on Support Forums - Thread - Direct

@Sinvicted Hello! Welcome to Discussions! I'm sorry to hear you're missing your charm from last season. Our teams are currently investigating this issue. Please be sure to keep an eye on the ...

Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

@Qzdexi-Dev We don't have an ETA we can provide, but I can confirm this is an issue our teams are looking into. For now, I recommend to check the game's Discussions page for when updat...

Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

@M80-_-LordAXIOM Hi there! Welcome to Discussions! I'm happy to let you know this certainly is possible since cross-progression just recently got supported for Rainbow Six Siege. All you'll have to do is link your Xbox and PlayStation accounts to a singular Ubisoft account. You'll be able to link your accounts on the Account Management website after clicking on "Account information".

Thank you!

Comment
    Ubi-Boost on Support Forums - Thread - Direct

Hi @Captn_Neyger! Welcome to Discussions! I'm sorry to see you're getting this BattlEye error. If you haven't yet, please try verifying your game files as well as the rest of these ...

Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

Hey @Stitches-gtr! I'm sorry to hear you're permanently banned in the game. While we can't specify the exact reason for a ban, we can look into a ban appeal for you.

Please ...

Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

@cangus Hello! I'm sorry to hear you're getting this error code. Can you please try the troubleshooting steps from this FAQ to see if they help resolve the issue?

If you keep seeing this error code, please create a Support ticket ...

Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

@reptf Hey there! I'm sorry to hear you're experiencing ping higher than usual. As a start, please try these connectivity troubleshooting steps to see if they help rule out any potential conflicts. However, if the issue persists, can you please let me know the following info:

... Read more
Comment
    Ubi-Boost on Support Forums - Thread - Direct

Hey @GoldieTX! Welcome to Ubisoft Discussions! Just to be sure, are you experiencing issues opening the Ubisoft Connect overlay as well? If so, please try all the steps that @Ubi-oof suggested in their post.

Thanks!