Rainbow Six Siege Dev Tracker

If you've gone through the steps that Ubi-Karl provided, can you please contact our support team about this.
When you set the case up, can you please include a screenshot showing your ports forwarded as advised in the steps.

Hey Ela_For_Lyf,

Thank you for reaching out to us and I am sorry to hear about this.

I can confirm that our servers were running as intended, and no degradation occurred anytime recently.

I can fully appreciate that your internet service is working fine and you are able to access other things, however there may be a hiccup when contacting Rainbow Six: Siege servers, and therefore in order to improve that connection, try completing steps outlined in the following article, and let us know whether issue persists.

Hey dvdsha11!

Thank you for reaching out to us and I am sorry to hear about the issue you're dealing with.

As it stands, I can confirm that our servers are running as intended, therefore in order to troubleshoot this, try completing steps outlined in the following article, and let us know if issue persists.

Hey dvdsha11!

I have replied to you in the following thread .

Hey DWH.LaZy,

Thank you for reaching out to us and I am sorry to hear about the experience you've had so far.

Based on the time of your contact, I can confirm that we did not have a single degradation nor outage, and servers were running as intended.
If you have experienced this on multiple occasions, then there must be connectivity issue somewhere along the way.

In order to improve your connection to game servers, try completing steps outlined in the following article, and let us know whether issue persists.

Hey GymCarr,

Thanks for reaching out to us and welcome to forums!

To correct this situation, I recommend the following troubleshooting steps:

Please, navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache
Do note, that the Uplay client must be fully shut down at this point and not running in the background.
Open the cache folder and move the "ownership" folder to a safe location.
Once you have backed up that folder, delete the "cache" folder.
After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
-click the Verify button once the drop down menu appears.
- After verification, the launch option ap... Read more

Hey Hrac_online,

Thanks for reaching out to us.

If you wish to contact us directly and send details of the player you wish to report, you're more than welcome to do so via following channels:

1. Support website by creating a ticket
2. ... Read more

Hey, cadence.jh!

We are sorry to hear that you are not able to use in game chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat. There are, however, restrictions in place in some countries that hinder players from benefiting from these changes.

Sadly we aren't in a position to be able to influence changes on these restrictions and we ask for your understanding in this matter.

You can still try the following troubleshooting steps, to see if it helps with this matter. ... Read more

Originally Posted by Zhen--
Yes, but how many days until i can change it next?

Hey Zhen--,

Your last username update was on 23rd of April so on 23rd of May you will be able to make a change.

Hi MrBunsCuddler69!
Looking into this, I can see that your case has already been escalated to the relevant team.
You'll hear back from them via email after they've looked into this.

Hi again Alfon_R6!

As requested, can you please provide us a screenshot of your Ubisoft Club reward page, showing the skin unlocked and your username and also a screenshot of your in-game skin inventory?

Hi ParadoX20304.
It can take up to 24 hours for purchases to go onto accounts.
If you've not received the credits after this time, can you please let us know.

Hey mavericklty,

Thank you for reaching out to us and I am sorry to hear about your suspension.

If you would like to appeal the ban, you can do so by visiting our support website and submitting a ticket.

Once that's done, let us know and we will have a look!

Hey Tr3ble_,

Thank you for reaching out to us and I am sorry to hear about the issue you're dealing with.

Just to double-check, have you tried completing steps outlined in the following article?

If you have completed them all, yet issue persists, let us know.

Hey Wakizashi! I'm going to move this to the Player Support forums!

Hey Wakizashi14,

Thank you for reaching out to us and I am sorry to hear about the issue you're having with credits.

Correct me if I'm wrong, but I understand that you have purchased credits that were not delivered. If that is the case, please have a look at steps outlined in the following article, and we will be happy to assist you!

Hey DroopyBeagle!
Can you share a screenshot showing the challenge is still locked for you.

Alphaegen
We've manually unlocked the challenge for you

Originally Posted by Vexk-
I have the exact sam eissue, mvp, sound and everything!

Originally Posted by AusCyber
This happens to me as well, and my mic audio doesnt work either. it gives me a connection error

Please describe the audio issue you are having. (Example: Muffled gun audio, missing footsteps/gun audio, reverse audio)
What platform are you playing on?
Does it happen on... Read more

Hey, cybersinn!

Sorry to hear that you have been getting errors, can you elaborate more so we understand what is happening? Which error are you getting? Are you playing casual or ranked?

What were you doing when this occurred (team kill, defusing etc..)? If you are able to provide an image of the error that would be most appreciated, thank you.

Hi charcha_binks and welcome to the forums.

If you've not received the loot, can you please contact our support team so we can look deeper in to this for you.