Rainbow Six Siege Dev Tracker

Hey, ElephantWhale!

Sorry to hear this. With these kinds of situations, it is not something we can assist with over the forums, you will need to await a response from your case please.

I have checked your case and can see it is being looked into by the Rainbow Six: Siege team, they will get back to you as soon as possible.

Thank you.

Hello, MrBunsCuddler69!

Sorry to hear that this has occurred. I can see that you have created the case recently and we do aim to respond within 48 hours.

I have checked your account and can see that 2 Step Verification is active and you have done the correct thing by resetting your password.

We will respond to you via your support ticket ASAP as we are unable to assist with account-related issues over the forums.

Thank you.

Moving to player support!

Originally Posted by Zhen--
can someone tell me when I can change my name again?
my ign is Zhen--
and legacy name is WhereLifeGo

You can change your Uplay name once every 30 days.

Hey, xcel30!

Thank you for your report and providing the video, we are currently investigating the issue and hope to have it fixed as soon as possible.

Hey, Ahmed-XD111!

As per the error message please reach out to us HERE we can then look into this further for you.

Thank you.

Hello, Darling.016!

We have no information to share at this time if this is something that will happen. Cool idea though, I am happy to pass this suggestion on to the Siege team for you.

Thank you.

Originally Posted by Salt.So1ar
My name in game on siege/ubi is Salt.So1ar and i dont remember when i changed it but i cant right now

You should be able to change your username from: 21/05/2020

Originally Posted by GibMozzieShotty
Hi when can I change my name, I swear its been 30 days

You can change your username from: 21/05/2020

Thank you.

Originally Posted by Xtrerv
I have a similar problem, when I click on open pack, my screen freezes and than it crashes, I have tried restarting the game and even restarting my computer but I can’t find a solution, pls help.

This thread is from 2017 so it may no longer be relevant to your issue, as such can you please try the steps here:

https://support.ubisof... Read more

Originally Posted by Predy96
30 dakika 1 saat 2 saat ceza almaktan kaçamıyorum internet kanallarımı değiştirmem bir şeyi değiştirmiyor sürekli ubisoft portalı nı ve oyunu kapatıp açmak çözüm olmuyor lütfen bu hatayı çözün bu sebep ten ötürü bir hesabımı perma ban attınız ve banım ı geri de açmadınız bu hesabımıda suçsuz yere banlamanıza müsade edemem ben bu oyuna ülkemde fazla fazla para ödüyorum karşılığını almak istiyorum hata kodu bu Hata Kodu 4-0xFFF0BDC0

Hi Predy96!

Unfortunately our support staff are only able to provide assistance in English on the forums. If you are able to provide a translation of this, then we can take a look at it for you.

Alternative... Read more

Sorry for our delay in responding to you.

These steps will guide you through submitting files to the support team

1. Click on http://support.ubi.com/en-GB/Cases
2. Enter your Ubisoft Account credentials, and click Login.
3. Click on your case number to find your incident.
4. You may type a response in the "Would you like to add more details?" section.
5. Click "ADD COMMENT" to send the response.
6. Click "Attach documents" and f... Read more

Hey

You will be able to change your username again on Sunday, 24th May 2020
If you have further queries, please don't hesitate to get back in touch.

Hi Vegeta.GX & Alfon_R6

Sorry for the delay in getting back to you.
If you had the fire skin but are now unable to access it, could you please provide us a screenshot of your Ubisoft Club reward page, showing the skin unlocked and your username and also a screenshot of your in-game skin inventory?

Hi JuSt_Misaki and welcome along to the forums

As Antani. pointed out, we were undergoing maintenance of the club servers at the time you were having issues yesterday.
During club maintenance club rewards, level, and points will be unavailable.
The content should be available again.

Please let us know if it is still missing.

@Nightwolf_11210
Sorry for our delay in replying to you about this.
Looking on your account, the skin still seems to be linked. If you have no access to it in game, can you post images showing it is redeemed on your account, but is not in your inventory.

@Leondray1129
Regretfully you are unable to obtain rewards for playing/owning specific games by playing the trial versions.

Hi Notyplex!

When you were experiencing issues yesterday we were undergoing maintenance of the ubisoft club servers.
This would mean that rewards, challenges, points, and achievements would not be available until the maintenance finished.

Are you still having the same issue?

If you would still like to seek a refund for the game, this is something you would need to contact InstantGaming about if you purchased the game from them.

Hi there! Please note naming and shaming is against our forum rules. Here is how you can properly report DDoSers. Thanks for your understanding!

Hey EliDellMan,

Thanks for reaching out to us.

As it stands, your username can only be changed every 30 days, and your last update took place on April 15th, therefore you will have to wait a little for that.

For more details about username changes and how you can change it yourself, have a look at the following article.

Hey kaizer223456,

Thanks for reaching out to us and I am sorry to hear about the issue you're dealing with.

In order to resolve this, try completing steps outlined in our dedicated article for this particular error code.

Should the issue persist after completing all the steps, let us know!

Hey everyone, sorry for the delay! A super amount of support threads are currently being created, and we are trying to answer them all.

Please provide an image showing all Situations completed, with your squad menu open so we can see your username.

We can then look into it for you!